Lifestyle Holidays Vacation Club [LHVC] review: fraud and cheating! 260

We went there last year and paid a nice fee of $5000. We tried for 9 months to book a trip at a discount and had no luck. We can book outside of this club for much less. When we called and it was a tool cost as they have no 800 # they play the I don't speak English game , then we get passed from one liar to the next. thn they insult you. they lie cheat and steal. We tried a time share cancellation co and they have so many complaints about this co they stopped taking customers . The hate they have for all people especially Americans is shocking . If they could kill and steal every dime they would. I'll join a class action suit against them and the facilities are a dump . food poisonings are rampant ,

Please share our horrible experience with Cofresi Palm Beach Resort, DR. I didn't sign no NDA so they got the right one. Im coming for them in every direction legally and socially! DON'T DO THAT! PEOPLE ARE PEOPLE! YOU DON'T TRY TO KILL PEOPLE BY GIVING THEM FOOD POISON. THAN TURN BLIND EYE UNTIL ITS CRITICAL! And please understand me we met some amazing people and it sucks that the people in the position of power didn't have the human decency to just do the right think until it was too late!❤️

tiktok.com/@dobettercofresiresort

It seems like the class actions dissappear as well...

We were induced by quick talking and pressuring into a membership we canceled before the 24hours and were told they have to keep a administrative fee of $1600 we want all of our money back we did not even get any benefits but the gold bracelet put on that's all being we canceled before the 24hrs. We want this to stop the lies and scamming...

Im trying to make a reservation and im not able. I get thru and

im disconnected. Im calling from NY paying international fee. please return my call, [protected] Im a vacation club member

my reservation is for 2 adults , April 12-2023 til April 18-2023

My name is Aubrey Cox. My cc is cc1041.

There were fraudulent entries on my credit card, and card number has been changed and a new card has been issued by my bank.

The credit card number has changed. Please contact me blovleo@sbcglobal.net, or [protected].

My payment is dependent on the new card number.

I can attest to the lies of the salespeople from this place. It's on their veins, it's their culture... They lie, deceive and trick you as many times it takes to sell you on a new membership or upgrade membership. I have been lied to on ALL of the times I've gone by different people and different places (Puerto Plata, Punta Cana and Cancun). This last time I asked the sales manager for his business card or contact info multiple times and every time gave me an excuse. The last thing they want is for you to contact them after they've lied to you. THIS SCAM HAS TO STOP!

The complaints are not only on the sales department but that's where it begins. They have managed to build a facade of luxury and PURPOSELY cut back on the most important aspect of any company... Their systems and customer service.

If you haven't noticed they don't even have a way for you to book your vacation online, not even for their members! You have to chat, fill out a form and wait up to 5 days for a confirmation. Moreover they never have villas available as they have oversold it on purpose and continue to do it.

Customer Service is a joke, they simply follow orders and protocols from corporate which maintains this SCAM going through the Facade. It is so ridiculous to think that ALL of this can be stopped with a dedicated effort and a little bit of money. They recently bought a Rolls Roice for the top members to maintain the facade and do not invest on a simple booking system required for even the cheapest hotel anywhere in the world.

Do not fall for this SCAM and voice your concerns here and other places. The more people complaint, the more international authorities will step in, since local authorities and politicians have been bought by them. Simply google "lifestyle holidays vacation club lawsuit" - Good luck!

First I want everybody to know that I am not a member of this Club I have been only Part of a Group having been on a weekend at Amsha Marina In Sosua . A guy came to my Friends and told them if we want to he would get us to cabarete where this Hotelgroup did open a new Facility. We could go there enjoy some Food and enjoy some Drinks at the Bar and the pool . We get to Cabarete and as i did expect not believing the Promotors Words we did stop in front of Livestyle Holiday Vacation Club . The first Question : why a Company has to use a Lie to get people on a Promotion Tour ? Since we arrived we where bound to a guy who did not stop with the typical sales tactic of driving even the Criticals to positive answers building everything on: Image You can... He did show us a Penthouse but did not tell us any Cost of the miracle doing to become an associate (never did talk to become a member ) and telling us that he did refuse people to become an associate, even Millionaires. What a Tactic! So finally after some Food and a walk around where we also got showed a junior Suite till a 3 bedroom apartment include naming the Cost and stating the members can book for their Friends to go there . After it a ( Minute Video what did remind me on being ones at a Herbalife Presentation where they also did create Air castles but nothing is true! I went even more skeptical but went with the flow . So this deal did end in an offer 23 K for an unlimited Membership . The Things have been so irritating that afterwards nobody did really know if allinclusive is in there or not and what is the VIP right . So they seperadet us from the Couple they had convinced with the offer to not pay 23 K only pay the Tax and have 17 years of Contract time with the right on 7 Weeks of Vacation after stating 122 Days he did state this are 7 weeks 9 as far as my calculation go that would make a 17 Weeks not only 7 . What the finally deal has been i do not know and we will see what comes out. The Promoter told us that he will grant the whole Group a Visit to Cofresi where we can look at all Facilities able to eat and drink everywhere . Well it has been not exactly that way . At the Bar we learned that the Tanqueray and Bombay Sapphire we had the Day before in Cabarete where we got told that at all their Hotels they have a bar sorted like this . THAT WAS ANOTHER LIE ! As far as Restaurants we did see only a snack place nothing more . So there was that nice Beach only VIP and very little Customers there . The Bar we have been from the Beginning had some People but the Bar right at the Beach close to none . We have beeen promised that we could look at all their Facilities over in Cofresi but we did not see much of it . Now we will see if our Friends will get the cheap Flights or Cruise Weeks, or if they can have the Week with their Friends we will all see ... The Day at the Beach at Livestyle Resort has been a good day we did enjoy and i keep hoping that My friends will get what they have been promised ...

Does anyone know if that class action suit is still proceeding? I was scammed out of $50k+. total BS I was given. Those Austrians are good swindlers, but I want retribution.

Oh, if there is a class action, I would join simply because of being miss informed on the last time I upgraded then wanted to cancel the next day. I was not allowed to or would have to pay the cost of $1, 200 for their paper work, you are not told that before they sign, I was told 3 days to read and cancel and I showed up the very next day and had to go through a lot of nonsense. Gave me a free week at the new resort, didn't tell me that I still had to pay the all inclusive at $85 per head $1, 990 is not a free week! If I had realized it would've been better to have lost the $1, 200 than the $5, 500 they took for the upgrade!

I've been a member for almost 10 years and I have had 50/50, I've upgraded 3 times but still not to the villa stage as for me it is not necessary as I only go with 2-4 people. The staff are very accommodating, management isn't always. Yes I too was promised more than what I got, but it has not stopped me from visiting at least once a year but not always on my membership. Many websites offer this resort at a great price, ok you will not get all the membership benefits but it depends on how high your chest is. I can manage on the hotel customer prices, sometimes the rooms are not great and I have had to ask to be changed and they have done so on request every time. One thing that really got me was the price per head, that is where the money goes. I'm going in August for 5 days, 3 adults and 3 children. Don't like the fact that I have to pay $65 per day for a 13 year old and a 21 year old who does not eat much at all or even touch alcohol when I think how much food I could buy for a month never mind a week for what we have to pay it does seem extortionate and when you first join they do tell you that you don't have to take the all inclusive but when you chose not to they tell you on the smaller rooms you have to. This is where they got me big time and the fee per head was $50 when I first joined and it is now $65 at the cheapest! Still love the place and you can see where they put the money, every time I go I see improvements or new buildings, just wish the cost wouldn't keep rising and that what was promised was received. I was promised a cart but because I don't have a villa it has always been denied. I put it to exercise and just walk around or catch one of the frequent buses on the site.

From the looks of all these comments, looks like they're still in business. I wish my wife and I took a good look at these comments before giving out our money. The unfortunate part about all of this is that there was no services to check the rating comments when we were signing away our money.

For the most part, every comment is true. Sales rep sell you a dream. Even if you ask a question a million times in a million different ways they will find a way to scam you. They got me and I'm Dominican (SMH)!

This package is a scam straight up. RIght now I'm fighting for my money back because I have been in communication with the marketing department to assure my clear communication with these scammers. Worst comes to worst I would have only lost 1000 and ill keep in mind for the rest of my life to never fall for this scam again.

Instead of making my extra comments I will agree with everything negative everyone stated on these reviews. I agree 100% and feel very discontented with the outcome of it. The place is beautiful but the package is far from the truth when you can locate better and cheaper packages online yourself.

TIP: DO IT YOURSELF> NO NEED FOR TIMESHARE ITS A WASTE OF TIME> ESPECIALLY THIS "LIFESTYLE COLLECTIONS RESORT"

There are a few things that we feel misled about in reference to our membership. When we signed up for the membership we were told by Luis and his supervisor that we were guaranteed a room at our level of membership whenever we would like. We asked in every way imaginable to verify this was the case since we travel very last minute. After stressing that we fly very last minute we were told we could show up today and be guaranteed at least a Junior Suite, as that was our membership level. We were also told we would have the option of upgrading to a villa. The gentlemen that we met with also told us that we could use our membership to rent rooms out for guests to earn our initial buy in back over time. He told us we could book up to 10 rooms at a time for the same dates. It was with the intention of having our wedding at the resort as well as reserving rooms for guests as a source of income that we agreed to the membership.

Since joining the LHVC family we have tried several times to make reservations and been unsuccessful each time. First, November 13th 2018 we tried to set up a reservation for a Villa for January 19th 2019 to January 21st 2019. We were told there were no villas a available for those dates. We accepted that and didn’t think twice about it. However, November 14th 2018 we tried to make a reservation for a villa from March 18th 2019 through March 23rd 2019 and were also told there was not a villa available. At this time I messaged the orientation team asking why no villas were ever available. It was explained to me that while we were members, we were not villa members and the villas were reserved for members at the villa level. If I wanted to reserve a villa, I would have to wait until it was less than 30 days away to do so. This was not what we were initially told, but we accepted that and went on believing in our membership.

February 14th 2019 we tried to make a last minute reservation for a Junior Suite from the 15th to the 17th. We were told all rooms were full and we were unable to stay in any room. We explained to them when we signed up we were told we were guaranteed a room at our level any time we wanted and that included last minute reservations. They told us that we were not guaranteed a room, but “given priority” and since it was so last minute, and everything was already full there was nothing they could do. We decided to make reservations further in advance and on February 21st we tried to make a reservation for a Junior Suite from April 20th to April 22nd. We were again told there were no rooms in the whole resort available for those dates. Now this is two months in advance, and we have come a long way from “you are guaranteed a room at your level, ” “you can show up tomorrow and you’re guaranteed a room” to nothing is available two months out.

March 7th I called to see about a villa being available from March 18th through the 23rd since it was now within the 30 days I had previously been told we were allowed to check on villas. No villas were available. I sent an online reservation request for a junior suite. At 4pm I received an email saying there was not enough information “to proceed with the reservation.” The morning of the 8th I sent an email requesting the reservation request be cancelled as I had not received a confirmation yet and I had not supplied any additional information about our guest. At 1:36pm on the 8th I received a response saying not to worry, that the reservation had been cancelled. On March 11th we tried to book a junior suite from April 25th through April 29th and were told it was only available April 21st to the 27th. Again, we mentioned how when we signed up we asked specifically if we could do last minute travel and we were told we were “guaranteed” at least the level of membership that we bought in to. This is now the 6th time in the last 5 months that we have tried to make a reservation and been unable to get the dates we request.
On March 11th we asked again to cancel and were told that it is passed the timeframe we are allowed to cancel in. March 12th I requested both versions of our contract (the updated one from December as well as the original) and a copy of all documents that were signed. On March 12th we noticed that on the 11th we were charged the full service fee of the reservation that did not have enough info, was cancelled, and had never been confirmed. Upon bringing this to the attention of our representative we were told they do not offer refunds and the fee was waived since it was canceled within 30 days of the reservation.

We were also told about RCI and InTravel making over 300, 000 resorts worldwide accessible to us at a discounted rate. We have used InTravel for a couple of our last-minute travels and each of the hotels we have stayed at has been a dump with poor reviews. The pictures on InTravel look amazing, but if you look up the properties and read the real customer reviews, they are very poor. Also, we booked a trip to Cancun based on staying at an all-inclusive resort from InTravel. The conformation we got from them showed the room we booked, as well as the all-inclusive package. Upon arriving at the resort they informed us we only paid for the room and the all inclusive portion was not included. They said we could simply have someone form I.T. call them to verify the reservation should have included the AI option. After 5 or 6 phone calls and literally hours on the phone we gave up on getting anyone form I.T. to call the resort and straighten out the error.

As for RCI, every time we are planning a trip or a last-minute getaway (as we told Luis and his supervisor we frequently do) there are no resorts or hotels available for our dates when we check RCI. We have been members for four months now and this is the fourth time we have tried to make a reservation at the Puerto Plata location. We have tried 4-5 times to make a reservation with RCI only to have nothing available for our dates. We have stayed with InTravel two or three times and each time been disappointed in the cleanliness and quality of the hotel. Not to mention the time they forgot to include the all-inclusive option on our reservation.

This is not what we were told we would be getting and not what we agreed to purchase. We were planning on having our wedding at the resort in January, however, we are now unsure there will be any rooms available. Even if we try to reserve them 6 months in advance, we will need 35-40 rooms and there are no guarantees we will have enough rooms for our guests. Being that we joined the Vacation Club for our last-minute travels, to make money having guests stay, and to have our wedding in the Caribbean, but none of those things seem plausible at this point. We requested to cancel back in November so they gave us a discounted package and updated our contract in December. We requested to cancel again and were told we were past the time frame of cancelling.

Please include us in the lawsuit as well as we have had nothing but terrible experiences since we signed up.

Our starter to the cart was malfunctioning from the day we got it. On day 3 it would not start the cart. They told us we got the starter wetland would not fix or replace it until we gave them $100 cash. My husband was able to adjust the battery inside.

Before I purchased they said I could book but now they have my money nothing is available

I WOULD THINK TWICE BEFORE SENDING YOUR PRIVATE AND PERSONAL INFORMATION TO A SUPPOSED "LEGAL FIRM" THAT YOU DONT KNOW AND HAVE NO IDEA WHO IS BEHIND THE EMAIL.

ITS 2018 PEOPLE - WAKE UP!

In 2016 we bought a $10K membership with LHVC in cancun, since we are not interested in Dominican Republic, they told us that they have an agreement with Oasis Hotel and we will have Junio Suite forever just paying $299. Now we are trying to return to Cancun, they just told us that their agreement with Oasis is not longer available, now they have ALL RITMO.

ALL INCLUSIVE is mandatory at ALL RITMO and we must pay between $79-$159) per night, per person, if we are two for a week the cost will be $948-299= $649

We live in California, I would like what we can do with this, so far we already paid $7, 000
PLEASE HELP US.

We bought two vacations and now that we are attempting to redeem them, the number that we call constantly rings off the hook, then disconnects. How do we get our money back, or is there some type of class action lawsuit that we can join due to their fraud? The number that we call is [protected]

If you would like advice on how to get out of your timeshare you can call me at [protected]

I, unfortunately, bought a vacation club from Lifestyle Holiday Vacation Club while at Cofresi Palm Beach and Spa Resort in Puerto Plata, DR. The staff were wonderful, friendly, warm people. Just awesome people. The place is beautiful. The Dominican Republic is a very poor country, poorer than I had imagined. I am glad that LHVC provides employment for ALOT of people. But I feel that LHVC, like many corporations, is causing the employees to use unethical business practices to STAY employed. So it causes me a moral dilemma--if I go after them, what happens to the good and fine folk who need the employment to support their families, but it is not fair to tourists who are whisked off to a "meeting" the first day of their vacation stay --- they KNOW that by the time you get home the four day cancellation period is OVER. I have hired a company to help me cancel the contract and to fight Barclay Credit Card company. LHVC put the whole payment on Barclay card, so LHVC has their money, and I am in debt. WORST FINANCIAL MISTAKE EVER! I am very frugal, and careful, don't understand why I said yes... If you go there...just say NO to buying a
vacation club.
-A Lady in Debt

Hi !Same, same story here.That is true that no one is forcing you to buy, but they could be very pushy and insisting.My question is if anyone rent their unit.Because we were told that we could make our money by renting...like :vacation rental or flip key.Those are sight you renting your property not this.
We bought 2 bedroom royal suite.Sure I would love to get any money back but I think my hope are very slim.

My mother had seen Lifestyile advertisement on TV and said that might be what I was looking for. So I called a she told us about the procedure and how it would be so easy and possibly go to work the next day. Need I say more, I did not go to work the next day. I went about a week later. I was in pain but I had expected some. I cleaned all the wounds the way I should, took the antibiotics, etc. I noticed that I was not getting better. I kept getting a scabby area in an area on my neck where there was no cutting and it kept getting bigger. I had lipo suction done on my neck area. The infection came through the skin it looked like it. My ears did not want to heal, which I have pictures. I called and went in. They treated me like I was deceased, did not want me to get near people. They prescribed me clindamycin strong antibiotic. I asked why I was getting this infection and no one would give me a direct answer. I asked if it could have happened during the surgery but they said nothing like I never asked the question. I was rushed out of the office as fast as they could get me out. I was also told the person had over booked the day I had the surgery and that they were totally swamped that day. I was suppose to have my appointment a week later but they called me early so I am went in a week early. If I had of waited, I believe that I would not have gotten the infection due to them rushing through the procedure. They did me wrong and I would never recommend anyone to them. My mom thought about it and told her not to even think about it. I had recommended a friend at work to go and took it back, told she does not want to do that. I have been contacted for my mother once, told them she will not step foot into that place. Money is all they are interested in and do not care about the person, if you want to feel like a piece of meat and spend your money then go. It has been a year since I had this procedure and I am still upset about what happened, but they won’t let me see the doctor which I had asked to see the first time I went and called a couple weeks later and said that he could was too busy at this time but someone else could help me. WELL, I did not call back.

Lifestyles Holidays Vacation Club (VHVC) are out of Puerto Plata, Dominican Republic but they are expanding and starting to go to other locations like Cancun. Their representatives will make all kinds of promises of great rooms, experience, food, and VIP treatment but they are all lies. We bought into their promises and got the total opposite. They show you beautiful rooms but know that their is no guarantee that you will get one like that. They make you pay for all-incluse daily and it ends up costing you thousands of dollars! They are scamming a lot of people out of money and since they are out of the Dominican Republic it is very hard to take legal action. Do yourself a favor and book through anyplace else like expedia.com or Airbnb.com (great rooms for great prices) instead of going through them. It is really all a scam just to get money out of people you end up paying more for you trip going through them. The pictures and videos they show you is not what you get.

My family and I just came back from a week at Lifestyles. We own a time share that we traded thru RCI to go there. While the resort is lovely to look at the sales force is out if full. It got so intrusive that my husband basically gave them the impression that he had limited time and he just wanted to enjoy what he had left with his family not doing sales presentations (I know - terrible thing to say) The sad part was not even that stopped them from offering a 3 bedroom villa for $23, 000 right now. This place is out to take every dollar they can get from anyone they can get it from.

I think that the thing to do is to contact the US Ambassador to Dominican Republic. http://santodomingo.usembassy.gov/contact.html is the website. The Ambassadors name is James (Wally) Brewster. For people for other countries contact your Ambassador. Show them this page and tell them your story. Good luck everyone.

I too am dealing with the same issues. I told them I wanted to cancel. I was told I was within the cancellation period of 4 days from purchase but that there would be a fee of 4, 500 plus anything they gave me while at their hotel. I revived a ride to the airport and one dinner at there restaurant. They also said that canceling was up to their legal team and that I would here from them. I emailed a cancellation letter and mailed one certified mail. I did this yesterday and am waiting for a response. If anyone has any info that might help it would be greatly appreciated.

I have been trying to book a vacation for two years and they haven't found a place for me and another thing is if you want to make a reservation in any other place it has to go trough them and they charge you a fee of $1000 dollars that is on top of the price of the accommodation. They are thief.

I was scammed by a Vacation club called Lifestyle Holidays Vacation Club. In reading on internet it looks like a lot of other people have also been scammed. The sales person offered to buy off the vacation club we were currently paying for if we bought into Lifestyles instead. After we got home and sent them the information on our current vacation club, so they could pay it off and take it, they said that we instead had to pay it off and send them the rights to it, in addition to paying for their Vacation Club. I would like to find, or start, a class action Law suit on these people.

Would really like some help. My husband & I just went to the Dom for a week. First time any where for us. We were talked into the 2 year unlimited for $999. My question is this. After the 2 years are we done. Or will it automatically charge another $999 to our credit card? They made every thing sound so good. But I don't even know if we will ever get to go in another holiday. Please any advise/ info would. Be helpful.