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My husband and I bought into the Lifestyle Holidays Vacation Club while vacationing in the Dominican Republic. The sales rep Kelvin and the manager promised all kinds of exchange opportunities, Captain's suite on all cruise lines, hundreds of sister resorts all over the globe. But when we try to book a villa at the home resort, we are always told they have none available, even 10 months in advance. After relooking at our contract, we noticed a clause that says they can't be sued for sales misrepresentations. In other words, they can tell you anything and none of it needs to be true. We've tried contacting the sales manager but we can't get past customer service. We are now stuck with 52 weeks of junior suites, not the villas we were promised we could always get at a cost of $699/week.
We are planning to return to the resort to use 5 of our 60 weeks. We tried to book a villa but were told we can't, even though in our contract it says we can at $699. Anyway, we were "allotted" 2 x 1 bedroom apts. and 3 jr. suites for our group. I've requested a ground floor accomodation for my 90 year old mother in law and was told they'd "request" it. They don't give out rooms until you arrive. I am hoping for the best but am very concerned about her getting around this huge resort complex. We were also told when we signed the contract we'd get a golf cart to use. Of course, now that we are returning and requested at least one for our 10 person group, they said they are only for villas, which they wouldn't rent to me. I hope the food has improved. Not sure what passes as beef at this resort...
Oster, you sound very special. Not only had they gotten you to buy a Gold membership, you actually paid them more when you received terrible service and accomodations and upgraded to Platinum! I have a bridge to sell you... You seem very pleased they will take your email for suggestions to redecorate? Email away and please, hold your breath.
The complaint has been investigated and resolved to the customer’s satisfaction.
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Folks ... VIP Lifestyle is a scam job. They are not honest with you right from the beginning. We sat through their presentation, and they quickly requested a 56% up front payment and the remaining to be charged monthly on our credit cards. In addition, if we didn't sign immediately, we were told that the prices would increase the following weeks. What legitimate business runs a scheme like this? They also refused to give us a contract copy to review for at least 3 days before committing to sign. Again, what were they afraid of? They showed a beautiful 2-bedroom apt in Cabarete, Dom. Rep. and claimed they owned the whole complex (from studios to penthouse) and promising to rent any of the rooms for as long as you wanted. The truth is they only owned one apartment in the whole complex and used it as bait to tempt unaware people to push their vacation packages. This is almost like a ponzi scheme. Some legitimate original owners in this complex are worried about VIP Lifestyles offices existing in their premises which might negatively affect their condo value. Look before you leap into this deal!
I do not know why many people are complaining. I purchased at Lifestyle 3 years ago. I purchased a Platinum package, and I am very much satisfied.
Im wondering how much you paid for the Platinum package
My Husband and I were approach by lifestyle Hoilday Vacation in the Dominican Rub, the sales rep´s were very nice at first and became extreme pushy and wanted us to sign a contract right away he told us we would have to make a decision now and pay half up front today. ( and the same to good to be true things mention above) We told him we could not decide now and would have to think about it. This is a big scam and I feel terrible for people who were taken advantage of.
Say No Thanks!
I too am a victim. I traded in my time share that I purchased from Radisson Palm Beach Florida and mailed them the deed, when I got back to the United States. Now Raddison Palm Beach Shores has turned me into collections for not paying the taxes and maintenance fees. I faxed them the paperwork showing I traded it in, but they said the deed is still in my name. My mother passed away in April of 2007, then my daughter had her first born early and he had to have surgery at 5 days old. Then December of 2007 my oldest daughter passed away, so I have not really tried to resolve this, because I have had trouble putting one foot in front of the other. But I know I paid a lot of money for this and never received the two big catalogs I was shown that I could choose my vacation destination out of. Now I am told there are no catalogs! I can't believe nothing can be done about fraud! If anybody has any ideas, please email me. Thanks Robin Stogsdill
I agree and we have the same complaint. We were told we were not able to cancel the contract because they are in a foreign country. The company is now trying to bill for "services rendered" which were essentially free at the time - their way of selling us this vacation package. Does anyone know other avenues to get our money back?
We too have been scammed and are desperate for an out with this VERY fraudulent company. If anyone has an idea or plan please share we've lost a ton of money we could have used for a college age children!
I agree that Lifestyles Holidays are full of misleading and not so honest tactics. Does any one now who and how to sue this compnay to get my money back? I live in Canada PLease email info on doing this,
Thanks!
My husband and I purchased 3o weeks deal 2 years ago. We haven't had a need to use it until now and when contacting customer service found out that the compay we signed up for was recently purchased by Lifestyle Holidays Vacation Club.
I found it very interesting as we have not received any notice and there is certainly nothing in our contract about that. Now the Lifestyle holidays are trying to talk us into signing their contract. I am glad I came across these posts so I know not to.
A few months ago I was watching 20/20 and there was an episode about a group of people suing a company similar to Lifstyle but located in Mexico...and the company did give them their money back.
I have had the same problem, and we should do something about it if we can't get our money back, at least do something to stop thier fraud, that way we may have a chance to presure them into paying us back
call Mary lou
at [protected]
Ethics Administrator
at ARDA
and report your case
I also am finding out the extent of the lies and misconceptions told to us when we bought our weeks as well with Lifestyle Holiday Resorts. It looks like they promise the same things to everyone. Me and my wife actually did this 2 years ago on our honeymoon, it was a our first big purchase together, and boy am I regretting it. Customer service is terrible to deal with and do not answer any questions directly. I have been sticking to our contract as a source of information trying to use that to work with them. In the mean time by reading over it again and again realized that some things are just not going to happen. It is a problem too because they are located in the Dominican so to call them will cost you just to wait on hold for 5 minutes or more. We are at the end of our payment plan as of June, that should have been our last payment. Recently looking at our card activity, I see that I was charged recently this month, so now they are taking money from me. If I do not make any progress I am going to be forced to cancel my card so they cannot take anymore money out, but I worry about making to rash of decision and it effecting the results. We have yet to use their services, and looks like never will, because of varying reasons, but we were hoping to plan a trip for next year, that was when we started to realize what we truly had gotten into. At this point I would just like to return everything, since we havent used any of our weeks and just get our money back. I have a feeling that if I get any money back it will not be anywhere close to what we paid. If any one has any suggestions on how to get from under this company I know I would appreciate it and I'm sure others would as well. The best thing we can do is warn others and try and get the word out to help others not make the same mistake. Hopefully it will eventually catch up to the company and force them to make changes.
JOIN THE CLASS ACTION HERE: http://weyerlegal.com/en/lhvc-action-group/
is this still active? i can not join, there is nothing found, when searching the above link, please email me info at SgForever3@gmail.com.
Here is the info: www.lifestyle-classaction.com
Is this monitored at all and if so, what is a response form and time if you signed up?
Hello. Is the LHVC class action still on going? When I go to link you provided, it asks for a password. Thanks
Strike up another one!
I have a couple of timeshares with both RCI and Interval. Bookings I'm able to get are in something slighly better than a junk yard at best. I'm starting to get the impression that any timeshare is sold to 10 owners at a time for every week of the year. How is it possible that nothing is available EVER in any part of the geography on this earth?!
The disclosures on the documents are there, but they are so broad th ey don't hold water in court.
Timeshares through RCI or Interval are really a total rip off and would never recommend one to a friend, or an enemy for that matter. Save your money, take a vacation in a place that can meet your expectations.
I don't know what level of membership you have, I am a platinum member with unlimited use of villas when available. I have yet to have a problem booking for a villa with some notice, I mean 3 months. Of course Christmas time is booked 1 year out but that is understandable. As far as the promises, I know you can promise me the world but unless it is in black and white and signed by all parties it is nothing but a sales pitch. As far a 5 star treatment, I can't say enough about how we were treated both times that we have returned. We have also booked for December and March for villas. As far as villas not available 10 months out, right now there are villas available starting in September going to December 15th or so and again from January 5th onward. As far as them honoring what was promised the only issue I had was that when I asked for a 5 bedroom villa I was told that they can;t guarantee me that. I advised them that it was in my contract and showed my rep and she agreed and stated that worse case scenario they would give me two villas if they could not give me a 5 br. villa. AS far as the sister resorts, I have to say RCI is useless. I tried to Arizona reservations for 1.5 yrs out and could not. Anyway the bottom line is you have to read before you sign and not listen to promises of salesmen.
Well I also got a membership and you are talking about whats written black on white and I can tell you that even what is written they don't respect. They cut our access to many of the restaurants, they cut your access to a VIP beach ... As for plane reservation we found real good prices to fly to Puerto Plata but a reservation takes anything from 1 month up to get an answer so when you finally get your reservation booked the plane deal is gone. They always told us not book our flight before they have confirm our reservation but they never confirm in time.
We are 6 friends that have a membership and we all have the same treatment ([censor] treatment) It is marked on our contrat that we can invite as much as 8 persons and they would get the same VIP treatment as we get but not even a year after we got our membership, we brought some friend along but they had to pay extra for VIP treatment or they would have to be as normal travelers. The daily price for the all inclusive wich is stated (in black on white) on our contract went up to almost double in just one year but in your famous black on white contract it is said that my rate was frozen and would never go up... I could go on and on like that but I will make it short, all that is on the contract they don't give a damn and when I tried to see the manager he would not accept to meet me so I waited and caught him as he was walking out (the back door of the tower) and I asked him why he would not meet with me so he could explain why all those changes and instead of accepting to talk to me I was told that if I did not leave him alone I would be kicked out of the site. Me and all 6 members that are my friends. It is a big bunch of SH...T
Our daughter just arrived today for a bachelorette party that's been planned for 4 months. Had a villa reserved. They are now being told that no villas are available and being thrown into Cofresi Palm. This is the THIRD time they have done this to us when we've had villa reservations. DO NOT FALL FOR THIS SCAM! RUN!
The same just happened to us, and we are VIP, villa members and booked 7 months in advance, booked P.S suite and got a call the night before we left to tell us we were bumped to Cofresi, still looking into all of this! Not pleased!
Right there are people who did invest Thousands of Dollars and did not get what has been promised, so the damage is already done. I can imagen that the Owners of this Companies have abig smile if someone who did pay Thousands of Dollars that he will cancel the Contract with this timeshare or Travel Club, they will say great ! an other Idiot who llose his money and we can easy hold this money . You only do them a Favor!
Wayne - great book! But my credit was, in fact, damaged by timeshare crooks. They said they were running a credit check, but actually opened 2 cards in my name and charged thousands of dollars. When I refused to pay, my credit dropped by over 150 points and the collection firm calls regularly. It's the underbelly of society, for sure!
My wife and I got suckered in as well. We were told that they were going to buy our existing timeshare, and that availability was great. They even showed us all these websites we would have access to to plan our vacations. Well, they lied about taking over our existing timeshares, so we are stuck paying for two membershiips. They lied about availability (we haven't gotten one requested vacation we asked for). They don't seem to even search all their "sister resorts". Either that, or availibility in them is so limited that members would never get a chance to use them anyway. They are a fraudulent company, and swindle people out of money.
If anyone has any clue how to get your money back, please let me know. I only bought the membership in February 2008, and already I know how much of a scam it is.
We got in too, do you have any info on how to get your money back? There is strength in numbers!
Lana
@James Maltese, We are a law firm specialized in protecting consumers and have been recently receiving complaints about fraud by LHVC (Lifestyle Holidays Vacation Club) in the US and the Dominican Republic.
As we have seen on the forum, that you could also be a victim, we wanted to inform you that we will be preparing a class-action lawsuit and are getting in touch with people willing to share information and participate in the lawsuit.
We have filed criminal charges with the relevant court in Austria already (as the owner of LHVC is an Austrian citizen), and will now be starting legal action in the US and the Dominican Republic.
Should you be interested in supporting and joining us in the pursuit, please let us know as soon as possible. We will be acting quickly, in order to make sure this business model is stopped and the money returned to the people.
Please note, that there are no financial implications for you. We will be sharing all information about progress with you. We just need to know if you want to join this cause and would appreciate your earliest response.
If you have any questions or concerns, please email us to classaction.lhvc@weyerlegal.com
I would be happy to join your cause. My name is Rob and my email is robportee@yahoo.com
I ll be happy to help diegos102@msn.com
Me too. My email is meetmerohitsonu@gmail.com. They swindled us into buying Junior suite membership for a whopping 15, 000$ with false promises and are not taking our requests to cancel it.
My friend and I, too, were scammed in 2016 by Lifestyle Holidays Vacation Club and would love to join the cause. My name is Kathleen and my email is kcallihan98@yahoo.com.
I got screwed tooby those money sucking SOB's and I would probably be interested in joining you in your lawsuit agains them. The problem that I foresee is that I am canadian and I wonder if I still can join you in this suit?
I would also like to warn people about another scam quite similar with Royal vacation club in Punta Cana. They promise a lot but when you start talking topple that are members they go quite thru the same treatment as we did with Lifestyle.
Is this still going to happen? If so we would love to be apart of this. LHVC got us too and it's not right that they keep doing this to people and getting away with it. My name is Val and my email is vulmer10@gmail.com
There is an international class action lawsuit pending against LHVC if you are interested in joining. http://weyerlegal.com/en/lhvc-action-group/
My wife and I have the same problem happening. We reserved a 6 bedroom villa months ago and the day before arrival. They switched or party out to a 3+2 villas saying that another owner has right over us, even though we paid for use of the 6 bedroom villa. Contact us. Maria@flightsource.com or Eric@flightsource.com
You can register to join here: http://weyerlegal.com/en/lhvc-action-group/
My name is E rivera, I also got a membership. they took from me 60, 000 and we thought was going to be a retirement asset and end up with no money and horrible experience. I want to be in this class action please.
I got scammed also and would like to join your cause. Please email me at marcia.armstrong@yahoo.com
What is the name of the U.S. Law firm? We just purchased in July. The couple that brought us in never had a problem. However, I am a bit concerned. Especially after reading all of this.
I would like to join in on the class action suit. My email is Mdeponte@moosenutsjunction.com
count me in! olivialilly@yahoo.com
I would like to join into this class action suit. my name is Jennifer and email is ajperdigon5@gmail.com
I am interested in this class action suit email is loripeltier@live.com
Just send an email to the law firm heading up the case and they'll send you the necessary paperwork:
CLASSACTION.LHVC@WEYERLEGAL.COM
This is an international lawsuit brought by a German firm, with a partner in the DR. If you are interested in joining,
just send an email to the law firm heading up the case and they'll send you the necessary paperwork:
CLASSACTION.LHVC@WEYERLEGAL.COM
Send an email to the law firm expressing your interest in joining the Class Action and they’ll send you paperwork:
classaction.lhvc@weyerlegal.com
Hi, I would like to join the case. Can you please add me.
Email is: vitocono@yahoo.de
Thanks
I would also be happy to be part of this. We tried to cancel our contract 3 days after signing and were told we could not. Then we were told we could be put into the resale program. We said yes but I don't think one exists as there has been no further communication. My name is George. monadnockmail@comcast.net
My husband and I would like to join you as well. My email is shunn3030@gmail.com.
Haven’t heard anything since I sent this reply and information about a class action suit would be greatful maybe you could call me [protected]
I would be happy to join your cause. My name is Johanny and my email is johannytaveras0@gmail.com
I want to join the class action lawsuit. I thought I had joined thru the website but never rec'd a confirmation. Pls. contact me at fwbmama@live.com.
Hello Please contact me at johnalay7@gmail.com as I would like to see what I can do as me and my family are going through the same thing.
Thank you
John
hi i would be happy to join as well. my name is kamalpreet Tamber and my email is kamaloct09@yahoo.ca
This may be a late message, but is the lawsuit still active and can I add myself onto the lawsuit as a class-member? I had purchased in July 2007 and still don't see to be honored what was promised.
I would like to join the fight, unicorn521_2000@yahoo.com
Bonjour, Nous sommes français mon mari et moi, et nous revenons tout juste de République Dominicaine, où nous avons aussi été arnaqué par LHVC (sejour du 18/05/2019 au 25/05/2019 à l'hotel Belive collection Canoa, Bayahibé, Playa Dominicus). Nous nous en sommes rendu compte dès le lendemain de notre signature pour le contrat d'adhésion. Nous avons voulu annuler ce contrat, ils ont tout fait pour faire passer les 4 jours de droit de rétractation, ils nous ont gardé des heures assis dans le hall de l'hotel, des heures dans leur bureau pour nous faire changer d'avis, où sinon ça allait nous coûter 4000 $ pour annuler ...
Est-ce que votre recours est toujours actif? Pourrions-nous vous rejoindre alors que nous sommes français? Nous ne trouvons que quelques témoignages français sur internet. Je ne sais pas comment vous joindre autrement que par ce message, car votre email est caché. Merci à vous si vous pouviez me recontacter, mais je ne sais pas comment?
Isabelle et Albert
My wife and I willing to be part of this class action suit, please contact me at jrlmt@att.net with more info please
I'm in!
bellaocp@hotmail.com
You need to submit the form on this website: www.lifestyle-classaction.com
Bonjour votre problème c'est il résolue ? J'ai subis cette arnaque j'aimerais en savoir plus
this website domain is not valid do you have any updates we have been scamed!
My husband and I also bought into this. We made sure to listen very carefully and ask lots of questions so we knew exactly what we were getting into. We thought it was too good to be true, but the sales reps were very convincing, assuring us everything was legit. From the very first time we tried it, we've had nothing but problems! We were promised VIP treatment and accomodations anywhere we went, at least 50% savings on flights, and that we could book in as little as 3 days in advance(except red times of course). Well, IF you are able to get a room at your chosen location, it is a FAR cry from 5 star VIP service! And, I found cheaper flights than the customer service reps could. When I asked about the cheap flights we were supposed to get (first class!) she told me that basically all they do is search the internet for the best deals, the same thing I can do myself, and everything was economy class. So, we don't get cheaper flights than anyone else that can search the internet, we don't get 5 star VIP treatment and accomodations, and it's almost impossible to get a reservation anywhere! These are just a few of the promises that were made to us and turned out to not be true. This is definately not something I would reccomend investing in!
http://weyerlegal.com/en/lhvc-action-group/
This page does not exist anymore.
I contacted weyerlegal by phone and they are not in this case anymore. They given another email for a solicitor named Camila, which does not answered to my email requests.
Can anyone please provide me with more information in how to contact her or any law firm that has a classaction law suit agains LHVC ? Thanks
This is the new group handling the case: www.lifestyle-classaction.com