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Liberty Fun Pass Complaints - Unauthorized debit of my bank account!

Review all Liberty Fun Pass complaints

Liberty Fun Pass
Posted: 2008-05-20 by Singrobin [send email]
Unauthorized debit of my bank account!
Complaint Rating: 100 % with 3 votes
Company information:
Liberty Fun Pass
Houston, Texas
United States
Phone: 877 822 6682
www.libertyfunpass.com

Myself nor my husband authorized this company to take money from our checking account. We do not know how they did this? We did not sign up to be a member!!!
Comments United States Unauthorized Charges
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Liberty Fun Pass - Misrepresentation
Liberty Fun Pass - Fraud and scam
Liberty Fun Pass - Took Money out of my account w/o my Consent
Liberty Fun Pass - False promises
Liberty Fun Pass - Unauthorized charge!
Liberty Fun Pass - Unauthorized charges!

Comments

137 days ago by Michelle [send email]
The same thing happened to me!!! I don't even know how they got my debit card number. They charged my debit for $1.97, then $49.99! I still haven't gotten my money back!
87 days ago by Cheri Lee [send email]
I have a similar experience. I do not know how they get my credit card information. I don't know what to do now. Because I throw away the card(Liberty Fun Pass). I don't know how to cancel the"membership" and stop them from taking the money from my credit card.
84 days ago by Betty Medley [send email]
I for one would like to know how they got my information when it was not given. The same thing happened to me and the so called website to contact them does`nt exsist!
17 days ago by Liberty Fun Pass [send email]
Here are a few tips for anyone else with questions or concerns:

1. If there is more urgency for you to get a refund, just explain your situation and our response here and you should get much quicker resolution. Just say you saw the directions on priorty refund here.

2. To anyone else with conerns. Please observe this process so you can get DIRECT resolution of your personal matter in a timely fashion, rather than posting here:

- We have a Web address (http://www.LibertyFunPass.com/contact) for e-mail response within one business day.
- Toll-free: Reach the Liberty Fun Pass at 1-877-537-3867 immediately during business hours, eastern time. You can also reach the U.S. Patriot Card at 1-877-822-6682.

3. We make all efforts--online and offline--to resolve any outstanding matters promptly, including publishing this contact information in product materials we mail via First Class mail as well. And the toll-free phone number for reaching us directly is supplied to customers during your initial phone call.

4. Finally, customers who registered with a valid e-mail address receive all of this information by e-mail as well.

We are disappointed that you were unhappy with the Liberty Fun Pass and/or U.S. Patriot Card (we are not affiliated with the other companies you mentioned above), but our assurance to customers is the extra care we take to address matters by phone and the Internet, and hope in the end your questions are ultimately resolved to your satisfaction.

Again, we are posting this response to let you know there is a way to handle questions DIRECTLY and in a timely manner. We hope you notice the extra care we are trying to offer compared to what is being alleged here.

Sincerely,
Customer Service
Liberty Fun Pass

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