Complaint Rating:

Company information:
DirecTV
United States
www.directv.com

About 2 months ago I called Direct TV after getting the phone number online. I had a very specific need and currently had a hd cable provider but I did not have the local channels. I was given a very reasonable price for the package I wanted which included 2 hd receivers free and internet service. Well once it was installed I did not have any of the packages I wanted and I also found out they did not offer internet and I did not get the local channels. Also the price that I got on the phone direct TV would not live up to they said I had no choice I had signed up on a 2 year contract even though I never signed anything. Just the fact that everything direct TV said was a lie and I would suggest no one sign up for their service.

And here is the topper I called 2 weeks in advance to set up to move my service to my new house my wife took off work because the hours they gave us were 12 to 4 and now they say the work order did not get put in so we are screwed.