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Leons Furniture Complaints - warranty

Review all Leons Furniture complaints

Leons Furniture

Posted: 2008-04-03 by Lori Pereira [send email]
warranty
Complaint Rating:  83 % with 6 votes
Company information:
Leons
Stonechurch
Hamilton, Ontario
Canada
Phone: 905 318 9712
www.leons.ca

I bought furniture from Leons in Hamilton. I still had about 2 weeks left on my warranty and three springs broke on the couch and I noticed that the stuffing from the love seat arm and fallen away when my 4 yr old laid back and hit his head on the arm leaving him with a bump from the wood. I called the store and it took 2 months to have someone come out and look at it and when they finally did they said that there was nothing they can do. Sp please do not shop at leons furniture go anywhere else but there. When you spend almost 4000. on furniture one would expect to get more than 1 year for it
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Comments

111 days ago by Edwin [send email]
We bought a dining room set at Leons in Toronto Jane/401 and the chairs started to break apart due to poor assembly. We called to have someone come out and have a look and it took them almost two months to arrive at our house. I called the manager to ask why this was taking so long and they did not even have a file open to record of our countless calls. They wanted to replace the two faulty chairs but later on the other chairs started to break apart as well.

DONT buy FROM LEONS...
19 hours 59 minutes ago by Kathy [send email]
Leon's is the worst when it comes to warranty and customer service. My parents bought a sofa and love seat, the seams started coming apart on the seat cushions and the springs in the sofa squeaked. The manager said that style of furniture isn't meant for everyday use. I couldn't believe it, I guess two elderly people put too much wear and tear on their furniture. We will never shop there again.

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