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We've lived in a Lennar townhouse for 5 years now and have seen all types issues with the homes in the neighborhood. We were some of the first to buy and had visions of nice homes with nice neighborhood amenities: First, imagine a row of 10 attached homes where the siding is mismatched and falling off. The entire building built only 3 years ago behind us has 2 different shades of siding throughout it, not per design for sure! During heavier winds, badly attached shutters fall of and blow away. Worse still is that the neighborhood went condo in the middle of the builds but it's the owners' task to have these shutters fixed...but the property manager doesn't know where or how to get matching ones! I've been in the homes as they were being built and found warped studs, bowed drywall. All 10 houses in our building had valves installed backwards in the HVAC vent stack so condensation ran back into the heat pump and shut it down. Our end unit house developed a foundation crack 6 months after we moved in, another in our building, a few months later. A neighbor's roof is falling apart after 5 years, a 30-year roof. The shingles are coming up in what looks like a 3 ft diameter bubble.
Once the builder finished the neighborhood, customer care was done. Promises of neighborhood amenities during the push to sell fell by the wayside and took fighting tooth and nail to finally get. Unfortunately we did buy early in the builds and timed it right before the bubble burst, we are stuck for awhile but I hate to see others end up the same situation.
The complaint has been investigated and resolved to the customer’s satisfaction.
In November of 2005, we were negotiating to purchase a new home from Lennar's Parkers Place Subdivision in Taylors, SC. Everything was done we thought except the signature . My wife called me at work and said I need to sign the paperwork for the house which was priced at 183500. I told her OK and left work. When I got there the agent said we just got a price increase and since you haven't signed yet the new price is 193500. I should have walked away at that point but my wife really wanted the house so we agreed and put down a deposit and signed the agreement.
We moved in 2 days before Christmas 2005. We found a few issues which they told us they would cover under the warranty. The rep that helped us with the move in told my wife after she asked about the care of the hardwoods which turned out to be laminates that she need to just "Damp mop them" which she has done for the last few years. Recently we noticed the hardwoods were warping and peeling, we called Lennar about it the told us that it was water damage and 1.) not their responsibility and 2.) We were no longer in warranty. in the past 4 years we have had to have all the vinyl floors replaced, the downstairs carpet replaced, they refuse to fix the up stairs carpet, washing machine replaced, I have replaced most of the light switches in my home because they fail for no apparent reason. Lennar told me to replace them that was my responsibility. My heat pump while it barely met the standard when they built the house is insufficient to effectively heat or cool the house, the house which the salesman told us would be so energy efficient fails miserably, average Electric bill is about $300 and another $200+ for Gas. The house is drafty and poorly constructed. According to Duke Energy my house uses 3 times as much energy as the average home with same square footage (just myself, my teen daughter and my wife). We had all the double pane (thermal) windows replaced, both doors have been replaced. We have issues with cracks in the walls, cracks in my slab and my driveway from “settling". Recently we noticed mildew growing on a wall next to the water heater and called Lennar after 4 weeks and an email to the home office, the construction manager comes by and tells me that the emergency shutoff valve is leaking and since I'm out o warranty its my responsibility. I was outraged. A leaking brass valve which was installed by Lennar or one of their contractors which I have no control over is leaking and it’s my problem. If the home was 20 yrs old but this was a new home 4 yrs ago.
I could never recommend Lennar to anyone after my experience. My next step is to consult my Attorney to see how to proceed.
As of 2013, Lennar Homes (www.lennar.com) is secretly repairing failing roofing and/or landscaping mistakes which create flooding/pooling of water which they left behind in the aftermath of completing new development at POTOMAC MARK PLACE and ROANOKE SPRINGS DRIVE in Ruskin Florida 33570.
The only way to have them repair the roofing tiles and/or correct landscaping to properly flow/channel rain water AWAY from one's home is to have a LAWYER send them a letter requesting it.
Homeowner's in this neighborhood were required to sign a NON-DISCLOSURE AGREEMENT with Lennar Homes, in return to having the rework completed at no charge, despite the fact that Lennar Homes screwed up in the first place.
What's truly sad is that the window of opportunity (warranty) on the majority of these homes is nearing expiration. Homeowners have a right to know and have the shoddy work by Lennar Homes repaired asap.
I understand what you are going through. I purchased a home from Lennar almost 6 years ago and we still have a boarded up front door. We are stuck with $100k in construction defects. To make my story even worse is the fact that I worked for Lennar. Contact me with your story and I will post it on my website that I am currently putting together. Be careful with "their help". We spent 5 years in litigation and all that happened was more expert costs, and lawyer costs, to the point that we received nothing for our construction defects.
I want to hear your stories. We all need to hear your stories in hope to make it right.
Contact me at: MyLennarLemon@gmail.com
MyLennarLemon.com (under construction)
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- Margaret Mead
You've said everything right, My father is experiencing the same trouble as we speak, a leaking pipe that was not installed right by the builders are just going to cost us too much money and we've only just been in this Lennar Home for not even 3 yrs. I'm so pissed off.