Complaint Rating:

Company information:
19 W``
Cedar Grove, New Jersey
United States
Phone: 973 857-2513
Kmdelen@aol.com

UPON THER TERMINATION OF MY LEASE I CALLED CHRYSLER FINANACIAL REGARDING PURCHASING MY VEHICLE - THEY RAN MY CREDIT CHECK AND TOLD ME THE PRICE & THE TERMS - I REQUESTED THAT THEY FORWARD ME THE PAPERWORK TO MAKE THE PURCHASE - THEY SAID THEY WOULD - HOWEVER THEY NEVER DID - IN THE MEANTIME I TURNED THE VEHICLE IN BECAUSE THEY TOLD ME THE LEASE TURN IN TIME WAS IN 2 DAYS - I THEN UNFORTUNATELY HAD A CAR ACCIDENT WITH MY NEW VEHICLE THE VERY NEXT DAY AFTER TURNING IN THE VEHICLE AND CALLED THE DEALER TO RETREIVE MY VEHICLE FOR PURCHASE - THEY SAID IT WAS OK AND I CALLED CHRYSLER AGAIN AND ASKED WHERE THE PAPERWORK WAS FOR PURCHASE SINCE I HAD NOT RECEIVED IT SINCE SPEAKING TO THEM ONLY TO BE INFORMED THAT THEY COULD NO LONGER SELL ME THE VEHICLE AND HAD TO BUY IT FROM THE DEALER DIRECT - NOW THE DEALER TELLS ME THAT THEY CAN NOT SELL IT TO ME AND THAT IT IS AGAINST THE LAW. THIS IS TOTALLY BIZARRE