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Joe Pezzuto LLC
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Joe Pezzuto LLC
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3.7 3 Reviews

How responsive is Joe Pezzuto LLC's customer service?

2 Resolved
1 Unresolved
Good 👍
Joe Pezzuto LLC is generally doing well in dealing with customer problems, which is nice to see! But there is still a lot of work to be done (for example, responding to all incoming complaints). We suggest reviewers take some time to understand how exactly the company operates. Reading other customers' experiences can also give insight into how Joe Pezzuto LLC handles challenging situations.
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3:49 pm EDT
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Joe Pezzuto LLC Harrassment during attempt at debt collection

I paid off a credit card years ago. Was on the phone with the credit card company and paid the entire balance via wire. Years later i started getting calls that i owed a balance. I have asked repeatedly what the balance was for as the card was paid in full. Now i have the law offices of joe pezzuto calling me. I have explained to them that i paid the card in full and verbally requested a written verification of what these charges substantiate because the card was paid in full. Have received phone call after phone call from them - always a different person - giving the same spill, but they cannot give me any information on the charges. I have asked them not to call my office and they continue to do it. I have given them my cell phone number, but they continue to call my office. They call at all hours of the day and after 9:00 pm at night. I just spoke with a senior analyst (Who called my office rather than my cell phone) and again asked for some sort of substantiation for what they say i owe. I was told that since i had never requested it in writing i had already verified that i owed the bill and if they have to give me verification of what the bill is for rather than just accepting their word for some bogus amount, then that i have agreed that i owe the amount. So in otherwords, they can call and say you owe something, harrass you for it and never actually provide you with any evidence that you owe them anything. And then i was told by this harrassing senior analyst that i owed other bills on my credit and that i should just pay them and that i was being unprofessional and they would just take me to court. Since they can't provide me with any substantiation for the charges, how are they going to prove it in court. But according to the law offices of joe pezzuto, if they tell me what the bill is for then i have to pay it immediately. And all they can tell me is that i owe a principal of $289. 00 but i only made one charge on the card, paid it off and never used it again so there was no principal of $289. 00. I am totally confused and harrassed. It's all in how much aggravation and harrassment they can apply to drive you nuts and without one shred of proof that you owe anything.

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6:31 pm EDT
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Joe Pezzuto LLC Harassing and Abusive Behavior

On 4/7/2010 I received a call from a Legal Assistant named Kuray from the Law Offices of Joe Pezzuto. She asked for me by name, and I said "this is she"...she then asked me to verify my address, I replied that I had no clue who she was and in no way would I give out my address to someone I did not know. She said "lady do you want to play games or do you want me to tell you why I am calling"...I told her to identify herself and her business and then we could discuss whatever she was calling for. Afterseveral minutes of her yelling, she finally told me she was a Legal Assistant and that the Attorney was listening in on the conversation. A credit card that I defaulted on in 2003 in the amount of $2500 was in their office and they wanted $5, 768.00...I told her that it was a card that I defaulted on over 6 years ago and I could not make any arrangements to pay that debt because I was not empployed. Then she asked "well how do you live, if you can't even financially support yourself'? I said I was married, she then replied "Oh so I see, you live off your husband?" I said I was a stay at home mother of 3 and that is not living off of my husband"..she then demanded the entire amount within 24 hours, I said that was impossible, she then said they would only acceot $300.00 a month, I told her that it was not going to happen. She then said they were going to start garnishing my husbands wages, he works for the government. She said there was a judgment against me 3 years ago, which there is not, she also claimed there was one against my husband as well, which in fact there is not. She proceeded to put me on hold for 10 minutes and stated she was discussing the situation with the attorney, who was listening in. She said of I didn't make any arrangement to pay the entire balance or pay the 300.00 a month then that the very next day they were proceeding with legal action...but I recallled that she said there were judgements against my husband and myself. Very unprofessional, rude and tacky practice from this supposed law assistant!

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3:24 pm EST
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Joe Pezzuto LLC - Harrassment

I recieve at least 4 - 5 calls a day from a company that calls themselves "the law offices of joe pezzuto". Do not be fooled or intimidated by these scam artists. This is not a law office, it is a collection agency. They use scare tactics and intimidation to persuade the uninformed consumer into making payments on unpaid debt. Their "agents" are extremely...

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