Complaint Rating:

Company information:
Laptop Battery Depot
PO Box 54508
Irvine, California
United States
www.laptopbatterydepot.com

I ordered a laptop battery on 4/12 with express delivery. Delivery date passed and item did not arrive as promised.

I emailed - got the surcharge for express delivery refunded and a new date for delivery.

Date passed again, no proactive communication from seller.

I emailed again got an email excuse about customs delay but that I should expect delivery on 5/3.

Guess what: that date passed again - again no proactive communication from seller.

Up to that point I had been somewhat patient but when I emailed to find out what happened and got a new response today blaming the whole delay on system errors I canceled the order and am currently waiting for my refund. Consumers beware - unreliable company, you can't trust their information.