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CB Dental Services Review of Landis Refining
Landis Refining

Landis Refining review: fraud 6

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Author of the review
4:45 pm EST
Review updated:
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Ive been sending in gold scrap for over 20 yrs. Ihave a very good idea what it is worth and have an estimate made before I send it. I decided to try landis refining over two months ago. I still have no coins or check,. Ive called them 5 times in 2 months, just a runaround, I just got the estimate, less than half its true value. It is literally unethical. I have so much to say but just know my words are inadequate to describe this escapade, dont do it! Id recommend garfield, pmp, doral... Anyone but landis!

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The complaint has been investigated and resolved to the customer's satisfaction.

6 comments
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RBugs
El Dorado Hills, US
Aug 14, 2022 2:19 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I'm dissatisfied with my experience with Landis refining. I sent in approximately 5 ounces of gold crowns. When we made gold crowns in dental school, the amount of gold content was at least 90%. My report from Landis shows they were able to get 0.61% gold from the crowns that I sent. I realize they have expenses for postage, marketing, refining and other business overhead. but what I received after years of saving these crowns was paltry.

Rodney J Bughao DDS

El Dorado Hills Ca

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oralb
, US
Nov 06, 2017 9:13 am EST

our attempts to contact these anonymous complainants was unsuccessful.
it's a shame that a few uninformed, disgruntled people have the power to put in question
the integrity of a firm with 60 years of honorable service.
LRC

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Steven Landis
, US
Nov 04, 2017 10:19 am EDT

we have tried to find out who these complainants are but cannot, They might be competitors for all we know, For 60 years we have served the dental industry with perfect ratings from LEGITIMATE sites.
we provide free estimates so that there will be an open process.
People often confuse silver palladium with gold, which are far apart in value. All that glitters may not be gold.
It is a shame that an anonymous individual can damage the reputation of an honorable firm with the touch of a mousepad.
Steven Landis, President LRC,

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oralb
, US
Jul 31, 2017 1:29 pm EDT

We have no idea who these people are 60 years in business and these few complaints are not justified. landis refining

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Brendan Wilhelm
, US
Jan 31, 2017 1:14 pm EST

I recently had a similar experience with Landis Refining Co. In Hampton Bay, NY. On Monday, January 9, 2017 I shipped a container with 6.2oz of 18k scrap requesting it be replaced with proofs, and a check for the difference. Their processing time is said to be two weeks.

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wfreccia
Fayetteville, US
Aug 30, 2014 10:51 am EDT

I do not have all the facts yet. Waiting to speak to Steve Landis, the owner of the company next week. I feel that I was grossly underpaid for the amount of gold that I sent to Landis.