Complaint Rating:

Company information:
Land Rover Houston North
18205 IH-45 North
Houston, Texas
United States
Phone: (832) 249-2000
lrhoustonnorth.landroverretailer.com/?lang=en

Land Rover Houston North will say ANYTHING to make a sale and then screw you over! When I leased my LR3, I told them that my biggest concern was that I live far from the dealer and I had heard Land Rovers broke down frequently. The salesman promised that any time the car broke down, they would send a loaner car and pick up my car. On that basis we leased the car. Sure enough, the car had numerous problems. After the 2nd time, Land Rover Houston North told me that they could no longer come get the car and I would have to drive the 60 miles, through downtown Houston to the dealership. As there was no way we were going to do that, they essentially voided my warranty. I told them that the deal was when I bought the car that they would pick it up. They told me they were sorry but they could no longer honor that deal. They were happy enough to make the sale and keep my money. In fact, when I complained that the car was a lemon, the salesman said he would be happy to lease me a different one! What a scum! They try to come off so prim and proper. They are the sleaziest bunch of lying scum bags you will ever meet. Beware of this dealership.