Complaint Rating:

Company information:
Scooter Nitro
Ohio
United States
scooternitro.com

I purchased a Lance Charming 50cc scooter from Scooter Nitro online after doing days of research. They seemed to have a good price and warranty. Well, the scooter did not work upon delivery, after several repair bills ( I finally found a nice motorcycle serviceman to repair it - 30 miles away) and many emails and phone calls to Scooter Nitro...
#1 I do not have a Lance Charming bike - false advertising
#2 Many parts I needed to replace were either not covered as described or have not arrived from China after 3 months
#3 When I called and emailed for instructions on how to return this defective bike at my expense, I was told my 5 days for return had passed, the bike would not be accepted
#4 One salesman at Scooter Nitro told me that is what I get for buying online