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Steel toe men's utility winter work boots
A pair of expensive men's winter boots (steel toe, leather uppers/rubber foot last) purchased years back were rarely used and stored in my closet. Upon needing to wear them during a severe winter snow storm in Colorado, the right boot rubber disintegrated within minutes and utterly beyond repair. This occurred while I was in the field and I was hours away from my home with no replacement boot w/me.
While these boots were admittedly beyond the specified warranty period, it was completely bizarre that only the right boot had this issue... the left boot was as serviceable as the day it was purchased.
In contacting LaCrosse Footwear customer service, a professional and courteous representative offered as the only remedy a 40% discount on another pair of LaCrosse footwear. I found this offer to be less than satisfactory and so my remedy is to notify the consumer public that warranty period or not... LaCrosse Footwear does NOT STAND BY their products.
Unless satisfactorily resolved I will never purchase another LaCrosse Footwear product and I encourage potential customers to be aware that the company HIDES behind an anemic warranty period as their defense for not appropriately addressing customer concerns.
UPDATE: The remedy has since been increased to 50% discount on another pair of LaCrosse boots... plus some socks and/or a T-shirt. Not satisfactory!
It is my honor-bound obligation to retract my acidic review of LaCrosse Footwear. While the account of my experience and the photos of one of my LaCrosse boots is accurate, I must state that I prematurely launched into my ‘dis-satisfaction tour’ before the company offered its’ final response and remedy. And what a fine response it was… a remedy that overwhelmed me and caused me to reverse the negative opinion that I had harbored and one which simply requires that I voluntarily undo my criticism of LaCrosse Footwear. Please trust that in purchasing a LaCrosse Footwear product, not only is the footwear second-to-none in the industry, they stand behind their design, materials and quality workmanship 100%. Please buy with confidence from this fine company. Respectfully, ~rich
Is LaCrosse Footwear legit?
LaCrosse Footwear earns 91% level of Trustworthiness
Perfect Trust Endorsement: LaCrosse Footwear achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.
We found clear and detailed contact information for LaCrosse Footwear. The company provides a physical address, 2 phone numbers, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
LaCrosse Footwear has registered the domain name for lacrossefootwear.com for more than one year, which may indicate stability and longevity.
Lacrossefootwear.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Lacrossefootwear.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Lacrossefootwear.com you are considering visiting, which is associated with LaCrosse Footwear, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
LaCrosse Footwear's website seems to offer jobs or career advice. While this can be a helpful resource.
LaCrosse Footwear as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Lacrossefootwear.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- That one lacrossefootwear.com is embedded within another website. Beware of embedded websites. Scammers may use them to trick you into visiting fake sites. Verify authenticity before entering personal information and research the site for safety
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Overview of LaCrosse Footwear complaint handling
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LaCrosse Footwear contacts
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LaCrosse Footwear phone numbers+1 (800) 323-2668+1 (800) 323-2668Click up if you have successfully reached LaCrosse Footwear by calling +1 (800) 323-2668 phone number 0 0 users reported that they have successfully reached LaCrosse Footwear by calling +1 (800) 323-2668 phone number Click up if you have UNsuccessfully reached LaCrosse Footwear by calling +1 (800) 323-2668 phone number 0 0 users reported that they have UNsuccessfully reached LaCrosse Footwear by calling +1 (800) 323-2668 phone number+1 (503) 262-0110+1 (503) 262-0110Click up if you have successfully reached LaCrosse Footwear by calling +1 (503) 262-0110 phone number 0 0 users reported that they have successfully reached LaCrosse Footwear by calling +1 (503) 262-0110 phone number Click up if you have UNsuccessfully reached LaCrosse Footwear by calling +1 (503) 262-0110 phone number 0 0 users reported that they have UNsuccessfully reached LaCrosse Footwear by calling +1 (503) 262-0110 phone number
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LaCrosse Footwear emailscustomerservice@lacrossefootwear.com100%Confidence score: 100%Support
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LaCrosse Footwear address17634 NE Airport Way, Portland, Oregon, 97230, United States
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LaCrosse Footwear social media
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