Complaint Rating:

I ordered the Kymaro body shaper the rep determined the size 4 was needed. I received the nude set along with the black set for the total of around $88.00. I was unable to get the tops past my hips and the bottoms on at all. I paid $8.85 to send for the items to be exchanged to a size 6 which is extremely too large. I understand that if I want to exchange items to get a size 5 I will be charged $9.95 S&H each item also the postage fee I will have to pay to return the package. This is very unfair to the consumer. I have tried continuously to talk to a customer Service Rep. Good luck trying I had none. I would like to receive the proper size without the excessive shipping fees.