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4.5 11114 Reviews

Kroger Complaints Summary

84 Resolved
1400 Unresolved
Our verdict: If considering services from Kroger with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Kroger reviews & complaints 1498

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P
10:14 pm EST

Kroger under filled product purchased

Hello, I love the Kroger brand Energy Drinks and usually buy them in the 2-pack but tonight I purchased the 6 - 2 fl oz pack. I opened the box and noticed the bottles had dried product on them, product dried at the bottom of the box, product dried on the seals of the bottles inside, and one bottle significantly lighter than the others. There is no visible flaw in the seal of the under filled bottle. Can you please replace the under filled bottle? I'm disabled and am unsure when I will be able to leave my home again. I have attached pictures of the product and my reciept.

Purchased at:
Food 4 Less
University Square
5975 University Ave, San Diego, CA 92115
[protected]

Thank you,

Paula Sparks
562.481.6048
[protected]@gmail.com

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2:50 pm EST
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Kroger I am complaining about I was wrongly accused of stealing

In December 2016 somewhere between 1-15 I was shopping in your store in Indianapolis, in on the corner of Michigan St. and Holmes ave.around 46222 zip code when a employee told me he had caught me stealing and had told me not to come back to the store.I had never seen the man before he told me about the stealing I told him he had the wrong person that I had never been caught anywhere stealing I left that day not thinking about it anymore, today I went to the store to shop and was in the self-check line and the manager David and the employee came up to me with other people in line and told me I had to leave the store because the employee had caught me stealing and had told me to not come back to the store I asked the employee was he sure I was the man he had caught and kicked out he said "yes he was sure".So When I left the store people were staring at me.

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3:38 pm EST

Kroger lack of customer service

On MonDec 12 at 4:17 pm I checked out at your Kroger Store located at 1440 Studemont St, Houston, TX 77007. The checker named Miranda was fine; however, her grocery sacker named Linda was not. First I had given Miranda my bag to sack my groceries - she was the only one at the checkout at that time - when Miranda came to sack she did not ask what I would like my groceries sacked in. She began to put everything in plastic bags. I stopped her and asked her to put my items in the sack I provided. She did not say anything but began to put things in my sack complaining that she did not want to crush my chips. I did not answer her as her comment did not need a response. When I finished paying and turned to leave she said "bye ma'am, bye ma'am, bye ma'am, bye ma'am" repeatedly to by back. When I turned around she smilingly stated to the next customer the checker and myself that "she loved it when people ignored her" implying that her way of paying the customer back was to do something annoying like calling after them bye over and over and over again. I asked her name and stated that I would talk to the manager. I went to the manager's desk and was referred to an assistant manager - anyone of many that were available - as the manager was in a meeting. I asked for the manager's name and was given his name but was told he did not have an email address. The manager is Charles Prestage. I told the Assistant manager what had occurred and he stated he would talk with Linda and apologized for her behavior.
I have very little confidence that any action will take place with your sacker as she was quite confident that what she was doing was acceptable and was not in any way concerned that I was talking with a manager. In fact she was quite gleeful in calling out one of your customers for her preceived slight.
I also have very little confidence in your assistant manager doing anything, by the way when I spoke to your assistant manager at least 3 other people came to listen in on the coversation - there was only 1 person at the desk when I called for an assistant manager - perhaps this is how you like to run your customer complaints by letting all employees listen in on everything? Or perhaps that underscores the continuing problem with customer service at this store.
Either way I have to say that this store has some of the worst customer service experiences I have ever had at any of your Kroger stores. It is a sharp and unpleasant level of service in contrast to your 11th Street Shepherd store who always has great pleasant and polite checkers and sackers.
While your assistant manager stated that he would talk with the sacker I do believe that your regional or national manager should direct that this store personnel all be trained in customer service as they are all in need of training.

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8:25 am EST

Kroger cashier

I went to Kroger 6055 old national highway 12/07/16 @06:01 . My Cashier was Bianca. I received cash of $100.00 . Cashier gave me a single bill. I walked away from the store to pay my kids daycare. At my kids daycare they informed me that 100.00 was fake. I was so em brass. Never once did I check the $100.00 because I had trust. I went to the store to request my money and the manager just wrote a report. That was Thursday. Its now Saturday and i called the manager on call have idea of my complaint. I need my money. I am single mom and dont have $100.00 to give. I am trying handle this correctly before I call my lawyer because I am getting the ran around. My name is Jasmine Moore [protected].I need this resolved ASAP

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2:01 pm EST

Kroger fired unjustly

I was hired on at the new krogers in my town, once other managers learned of past work experience they wanted me in other depts, I obviously chose the one that best suited me, but literally the day I was supposed to start that position I was called to the office by a manager (christie) that wasn't even over my dept and was told I was being let go, as I asked why she said "I don't know, but I'm sure you do..." I asked about the appeal option and she said there wasn't (which originally I was told there was?) Yet I still get emails as if I were an employee, I believe there was some tension between departments and I was fired unjustly for not going to a department the mentioned name wanted me in. As I have done more research I'm seeing a pattern of krogers arbitrary judgement being unfair to the employees. I want compensation by having the position I was going to work or unemployment for the unjust decision.

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8:20 pm EST

Kroger kroger brand products and seasonal commercials

I have been a loyal customer of Kroger for over 30 years, both in Sugar Land, and Houston Texas. I have found that more and fore of the traditional brands that I have used are disappearing from your shelves to be replaced by Kroger brands. While some of your products are OK, I am continually frustrated by finding that the brands that I prefer are no longer stocked. Eventually this will force me to go somewhere else.
I have also noticed the Holiday ads for Kroger avoid the mention of Christmas. I have a real problem with corporations that make money off the Christmas holiday and refuse to mention the word "Christmas". I have no problem with the celebration of any religious holiday and its traditions. I would have no problem seeing ads for kwanzaa, Ramadan, Hanukkah or any other. What I do have a problem with is the lack of the mention of Christmas and hearing "Happy Holiday" at the checkout. There are other places to shop and some may also avoid the mention of Christmas, however, the one thing that you will loose is my loyalty to your store.

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7:06 pm EST
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Kroger cashier named - faye

I was shopping at kroger on s.voss street in houston tx on monday Dec.5th at about 630pm with my wife and children. As i proceeded to check out i had two shopping carts of groceries about $350 worth. When i got to the register the cashier Faye rolled her eyes twice and looked at the bagger and made a rude face. I asked if there was a problem and if zhe did not want to check me out i could go to a diffrent register. She got very angry started throwing my food in the shopping cart. Cussing amd hollaring and me very rude and nasty infront of my kid and other costomers. She was cussing and keep tellimg me to meet her outside to fight. She walked in and out store 3times screaming and cussing at me telling me to take it outside.. i was so embarrast and upset. I shop at this locaton 8 to 10 times a month for the past years and have never experienced this. This was very wrong and disturbing. Especially infront of children. I would really like to speack to corporate office about this situation. A coustermer should never be treated that way. The front end supervisor Ashley did not even appoligize to us. She just moved cashier Faye to another register. Very unappropiate

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8:43 pm EST

Kroger kroger gas station not 24/7

12/2/2016 11:02 pm

When I tried to use one of the gas pumps it took my alt ID and charged my card however I was not able to pump more than 1 gallon of gas my tank was near empty. Just to add the Kroger store a crossed the street is open from 5 am to 2 am.

The pumps at this gas stations had a 24 hour sign on them and there were 2 cars parked in the parking lot.

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5:18 pm EST
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Kroger inventory

Kroger's in smyrna georgia on south cobb dr. never has kroger brand spring water, i have been 5 evenings in a row and only to be told they ran out at lunch, seems like you need more inventory and a couple of isle displays because the water isle is not large enough for the demand! Can you rectify this ongoing problem? I hate buying publix water but thats the only place i can get spring water.

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7:54 am EST
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Kroger horrible service and attitudes

I shop at the Kroger in Tucker, GA on Hwy 29. Just when I think things can't get much worse there they actually do. In general, most of the employees care nothing about the customer, exhibit poor service traits, and just don't care. They spend more time talking to their coworkers than the customer and act like you're imposing on their time. Getting help in the Deli is ridiculous. Other Kroger stores seem much better and try to help.
There are actually a few consistently nice employees but not many.
Yesterday, the cashier never greeted us or even thanked us for bagging our $200+ groceries ourselves. The only words she spoke were "this coupon is for the Reynolds brand."
The store has improved opening lanes when customers back up.
Management should be looked at closely because we all know which way "
stuff" flows. Apparently they tolerate this behavior as it never improves. Count me among the many switching to Publix where they do care.

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pobarjenkins
Minneapolis, US
Nov 17, 2016 10:17 am EST
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Have you actually spoken with anyone at the store about this?

Wine Is Good
Wine Is Good
, US
Nov 16, 2016 12:29 pm EST

Lalalala.

ComplaintsBoard
J
11:05 am EST

Kroger service

Shop at your stores very frequently Northgate and Batesville, Ind. To begin with my daughter and I just left there a while ago. My issue No. 1 is your Meat Dept, allthough it was alittle busy, customers kept getting in front of others due to your number machine was jammed. I went over and fixed it, but still a problem because the worker ladies didn't change next person in line number, The workers saw me (TRY) to fix it and did nothing to help or advise me, Then it jammed again. I understand issue's occur but to blatently ignore them is unacceptable to me. So then I proceed to check-out, The Cashier man named (TIM) watched me bag EVERYTHING not even offering to help as told him I would like to be home for Football kick-off at 1:00. So not even saying a Thank you for helping, the cart is empty except for cola (4) on the bottom. I stated I had bad back and ask Tim to just scan them as usually they do, but NO, Tim says it makes it easier for him for put all (4) up on the counter so he could scan that way. That was the end of my temper but I never said a word, I just left very angry... Spent almost $150.00 so had quite a few bags to bag and by the way, PLEASE GET BIGGER BAGS ...Just telling I am unsatisfied totally from my visit there today. Jaclyn Waldeck [protected] Or [protected]@yahoo.com Please feel free to contact me anytime TY

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Wine Is Good
Wine Is Good
, US
Nov 13, 2016 5:31 pm EST

Cry me a river. Honestly. If you are in a hurry then leave your house earlier. Your bad timing is no one else's emergency. Jeesh. Your arrogance is ridiculous.

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2:35 pm EST

Kroger barry powell senior co manager / rude and abusive language / unprofessional behavior

On Saturday, November 5th I was in Kroger @ 7427 Goodman Road Olive Branch, MS and asked to speak to a manager from the Floral Department. The young man went and got Barry Powell. (Senior Co- Manger). I asked if the roses could be discounted because they were somewhat brown. Barry Powell who is a Senior Co Manager reported to the young man that he was not going to tell him to discount anything. I asked him to talk to me and not the young man and that I was the customer. He told me " I Don't care who you are?" HE then walked away. I then told him that I didn't care who he was. He then walked back and brushed past me almost touching my stomach and chest with his side arm., and told Marcus, "You see this is what happens when you talk crazy to them. (with my husband standing there). He then grabbed the flowers and handed to the young man and said, "here man take your flowers and put them up." I asked him what was his name he snatched a card from the flower bowl and said, "here it is my name is Barry Powell and you have yourself a God bless you day (very sarcasm) I then asked to see another manager and was told that he was the one in charge. I then walked off and went to the front of the store to see the manger's picture. I called the store's phone and was told that John Rodriquez (the Store Manger ) was there. I spoke with him and am currently waiting to here back from him. This man Barry Powell seems to have a problem with women as I felt very uncomfortable with his remarks of "this is what happens when you talk crazy to them" and I am very concerned at his behavior and his training of the young man Marcus who is the Supervisor of the Floral Department. I am requesting a verbal apology from Barry Powell and I feel that he should be suspended for blunt and direct intimidating behavior to me as he was training his employee. What a negative and horribly bad example in customer service.

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Update by Patricia Merriweather
Nov 09, 2016 2:36 pm EST

On Saturday, November 5th I was in Kroger @ 7427 Goodman Road Olive Branch, MS and asked to speak to a manager from the Floral Department. The young man went and got Barry Powell. (Senior Co- Manger). I asked if the roses could be discounted because they were somewhat brown. Barry Powell who is a Senior Co Manager reported to the young man that he was not going to tell him to discount anything. I asked him to talk to me and not the young man and that I was the customer. He told me " I Don't care who you are?" HE then walked away. I then told him that I didn't care who he was. He then walked back and brushed past me almost touching my stomach and chest with his side arm., and told Marcus, "You see this is what happens when you talk crazy to them. (with my husband standing there). He then grabbed the flowers and handed to the young man and said, "here man take your flowers and put them up." I asked him what was his name he snatched a card from the flower bowl and said, "here it is my name is Barry Powell and you have yourself a God bless you day (very sarcasm) I then asked to see another manager and was told that he was the one in charge. I then walked off and went to the front of the store to see the manger's picture. I called the store's phone and was told that John Rodriquez (the Store Manger ) was there. I spoke with him and am currently waiting to here back from him. This man Barry Powell seems to have a problem with women as I felt very uncomfortable with his remarks of "this is what happens when you talk crazy to them" and I am very concerned at his behavior and his training of the young man Marcus who is the Supervisor of the Floral Department. I am requesting a verbal apology from Barry Powell and I feel that he should be suspended for blunt and direct intimidating behavior to me as he was training his employee. What a negative and horribly bad example in customer service.

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3:06 am EST

Kroger online order

I do not recommend buying online from Kroger! Their online order system is a complete joke. I was never 100% satisfied with Kroger.
Anyway, ordered some food from them and when my order arrived everything looked terrible. I don't know what they did with my food, but everything looked as if someone threw food on the floor, stepped on it and then put everything back into the box. I refuse to buy anything from them again!

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1:35 pm EDT

Kroger large group of people asking for donations

I have no objection to a small table off to the side or whatever and LOCAL groups asking for donations or selling something. However, at Kroger in Southaven, Ms., this afternoon, 10/16/2016, 8 women lined the doorway creating a "tunnel" effect and literally stepped in front of you to ask for donations for a food bank in another town. They demanded an answer before you could go on through the line of women. They were at each entrance/exit. I called back and spoke to someone (supposedly a manager) in which I felt it would go no further. These women got you going in AND then again the same thing on the way out. If I am interested in something, I will walk over or whatever, I do not like to be put on the spot! I feel this should be stopped right away. By the look on other people's faces, they felt the same, very uncomfortable, and hurrying in or out. This is bad for business.

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Wine Is Good
Wine Is Good
, US
Oct 16, 2016 5:48 pm EDT

So? You are so irate about it online. Why did you not have the guts to tell the women to their face to move out of your way?

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C
2:50 pm EDT

Kroger pharmacy mistakes on medication

Monday called in meds today still waiting on paxil and nose spray allergies, this happens all the time and I'm sick of it ! They look at me and tell me I've 0icked it up all ready then said it was to early now when my meds run out they all run out not just one at a time today they gave me two bottles of the same Medicine I'm not crazy and I know how to call my meds in so if you can get to the bottom of this problem it would be much appreciated if not I'm calling an Attorney and see what they can do !pissed beyond piss!

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5:06 pm EDT

Kroger left out bag of groceries

I was at kroger today and when I got home I realized that the bagger had left a bag of my groceries and this also happened a month ago. Each time I have gone back to get my groceries, which was around 7:30pm each time, there was not a manager around to help me. The employees that were there seemed to care less and didn't even apologize.

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1:47 pm EDT

Kroger deli fried chicken

I went to the Kroger where I do all my grocery shopping and bought Deli fried chicken. When I got home and was serving the chicken it was pink on the middle. I called the store and they said ok thanks . I was not offered a refund or even an apology . Maybe I should look at another grocery not associated with Kroger. I am very disappointed with this store

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Wine Is Good
Wine Is Good
, US
Sep 11, 2016 5:58 pm EDT

Pink chicken does not equal raw chicken.

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L
6:45 pm EDT

Kroger disrespectful employees

Disrespectful employees
I just went to the Kroger's store 1019 Cumberland Falls Hwy, Corbin, KY 40701. Also I want you to know I spend at least $300.00 to $500.00 each month (yearly) at this store. I wanted to buy two lottery tickets from the lottery machine at this store. Well I went to the front desk. I asked the lady if I could change 3 dollars of quarters into 3 one dollar bills. As I said before; I was getting my tickets for tonight’s drawings. Well she told me that if I had change I would have to use the Vera Star change machine which cost money for me to use it. I fill She was very disrespectful toward me. She said it messed up their money inventory count! I told her I would remember that the next time. (There will not be a next time I am going to shop somewhere else.) I mean was causing a great burden on her to count 12 quarters and give back 3 Dollars in change. I felt she was being hateful to me. I am 61 years of age (and Disabled) and when you start to get older it seems some younger people don’t look as if you really don’t matter how you fill or how they treat you. I have had other insults from some of the other employees from this same store? Also even the older men from up the front disk act as if they don’t want to wait on me. I was told one time when I went to the front disk and waited in line. When it was my turn He said I would have to wait he had to help out at one of the registers. I mean it would have only taken him only maybe 30 seconds (I was buying a pack of cigarettes. So I just left the store. I looked back at him as I was leaving and he was laughing and talking to one of their lady employees and looking at me. (HOW RUDE) Don’t you think? There is are some other people like an older lady who works at the front desk who is really nice. Well I believe I will start going to Wall Marts across town. I feel like they always treat me like I am human and with some respect.

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Wine Is Good
Wine Is Good
, US
Sep 01, 2016 6:05 pm EDT

So telling you to use the change machine, which is there for that very reason, is discriminating against you? The reason they have a change machine is to avoid having to open their register for change. That is in no way disrespectful or discriminating.

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3:59 pm EDT

Kroger seafood

Let's face it there is no decent seafood in the state of indiana, especially at grocery stores. Greenwood, Indiana kroger store ruined my family seafood dinner. I bought shrimp[rubber and dry], mussels dirty and full of sand and mud after soaking and cleaning water for 3 hours [disgusting], salmon smelled like puke. I lived and fished and dug clams, scallops and mussels three to four days a week on Long Island for FORTY years, i should have realized that Indiana stores play shell, no pun intended, game with people on seafood. They get everything frozen and thaw and sell it, most places that advertise fresh seafood that is frozen would get a look at by some government agency. I will find this agency and start action against Kroger. This happened on Tuesday August 30, 2016. having been in Indiana for two years I realize that this state is a haven for dishonest business backed by shady politico's. I will also write a strong letter to the Better Business Bureau and the FDA. What Kroger does with it's other products should be investigated too, and I plan to start a one man [for now] assault on them. they f---- with the wrong Marine. I also know that this will never make it to the Kroger bosses [bottom line feeders] as they may be.../ps my email [protected]@yahoo.com

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8:26 am EDT

Kroger rude cashier

The cashier at self checkout was extremely rude. I was purchasing grapes and the per pound price was incorrect. They came up $1.98 per lbs., but should have been $1.28 per lbs. I attempted to ask the cashier an older Asian man to correct the price. He immediately began arguing with me saying it was the red grapes. I corrected him and said no actually the red grapes were marked $0.88 per lbs, but the green (white) were $1.28. He was very rude continuing to argue rather than have someone check the price so I asked him to suspend the transaction so I could go take a picture of it. He turned his back to me leaving me standing there for several minutes then turned around and asked me what did I want. I again asked him to suspend the transaction so I could take a picture. He then told me just go very rudely. I was extremely upset but how he was acting at this point so I replied in kind. I went and took a picture if both the green and red grapes showing the price in both and came back and showed him. He reluctantly changed the price (still ringing them up wrong). I was very upset and when I finished scanning my items my Kroger card wouldn't scan. I went over and said would you please scan my card it won't scan. He came over to my sco register and got very loud with me and shoved a sales ad in my face pointing out the price of the red grapes which had nothing to do with what I was buying. I wad yelling by thus point because 1. He was wrong 2. He was rude and 3. He had gotten in my personal space. Every human has a 3 to 4 foot radius around them which is personal space. The way he did that with the paper was disrespectful and threatening and I didn't appreciate it especially since he was in the wrong. I have spent several thousand dollars in Kroger over the last 18 years and this is not how I expect to be treated. I then told him to get a manager immediately because I was livid. He proceeded to page security instead. When she came down I told her what happened and she smirked. By the time the manager came down I was beyond pissed off. The cashier whom I am told is name Mr. Selwyn began yelling and arguing with me in front of the manager. I am a single mom and I barely can afford to buy groceries after I pay rent, so I can't afford to be over charged. It was the principle of the matter more than the price though.

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Kroger Customer Reviews Overview

Kroger is a popular grocery store chain that has been serving customers for over 135 years. The company has a strong reputation for providing high-quality products at affordable prices, and this is reflected in the positive reviews that it receives from customers.

One of the most commonly praised aspects of Kroger is the wide variety of products that it offers. Customers appreciate the fact that they can find everything they need in one place, from fresh produce and meat to household essentials and personal care items. Many reviewers also note that Kroger has a great selection of organic and natural products, making it easy for health-conscious shoppers to find what they need.

Another positive aspect of Kroger is the company's commitment to customer service. Many reviewers note that the staff at Kroger stores are friendly, helpful, and knowledgeable, and that they go out of their way to ensure that customers have a positive shopping experience. Additionally, Kroger offers a variety of services to make shopping more convenient, such as online ordering and home delivery.

Finally, customers appreciate the value that they get from shopping at Kroger. Many reviewers note that the prices at Kroger are competitive with other grocery stores, and that the company offers a variety of discounts and promotions to help customers save even more money.

Overall, Kroger is a well-respected grocery store chain that offers a wide variety of products, excellent customer service, and great value for customers. If you're looking for a reliable and affordable place to shop for groceries, Kroger is definitely worth considering.

Kroger In-depth Review

In Summary: Kroger stands out as a comprehensive grocery provider with a rich history and a strong market presence. They offer a wide variety of products, including fresh and organic options, at competitive prices. Their customer service is generally reliable, and the store ambiance is conducive to a pleasant shopping experience. The online shopping platform is user-friendly, with various delivery and pickup options. Kroger is also involved in sustainability efforts and community engagement. While the checkout experience is efficient, there is room for improvement in their health and safety measures. Overall, Kroger is a solid choice for those looking for a one-stop-shop for their grocery needs.

Company Overview: Kroger has a long-standing history and is a well-established player in the grocery industry. With a significant market presence, it serves as a go-to supermarket for millions of customers.

Product Range and Quality: Kroger offers an extensive range of products, from pantry staples to gourmet items. The freshness and quality of their produce often receive positive reviews, and they provide a good selection of organic and specialty items. Their private label products are also a hit for offering quality at a lower price point.

Pricing and Value for Money: Prices at Kroger are competitive, and they frequently offer sales and promotions. Their loyalty program provides additional discounts, making shopping there a good value for money.

Customer Service: Staff at Kroger are generally known for being knowledgeable and friendly. They are responsive to customer inquiries and complaints, with assistance readily available in-store.

Store Ambiance and Layout: Stores are clean and well-organized, with clear signage and easy navigation. Kroger also makes efforts to be accessible to disabled customers.

Online Shopping Experience: The Kroger website is user-friendly, with a broad selection of products available online. Pricing is consistent with in-store prices, and they offer convenient delivery and pickup options. Their mobile app enhances the shopping experience with additional functionality.

Checkout Experience: Checkout lines at Kroger are typically efficient, and they offer self-checkout options. A variety of payment options are available, and security is taken seriously.

Sustainability and Community Involvement: Kroger is involved in environmental initiatives and sustainable practices. They also actively engage with and support the communities they serve and have ethical sourcing policies in place.

Health and Safety Measures: Kroger maintains cleanliness and sanitation practices and complies with health regulations. Their response to COVID-19 includes safety protocols to protect customers and staff.

Return Policy and Customer Satisfaction: Returning items at Kroger is straightforward, and the refund process is efficient. They take customer feedback seriously and follow up on resolutions to ensure satisfaction.

Additional Services: Beyond groceries, Kroger offers a range of services including pharmacy, banking, gas stations, and other in-store services, adding to the convenience of shopping there.

Overall Experience and Recommendations: Kroger is a reliable supermarket with a strong product selection and good customer service. While it generally provides a positive shopping experience, it could improve in health and safety measures. It stands favorably when compared to similar businesses and comes recommended for those seeking a full-service grocery store.

How to file a complaint about Kroger?

### Guide for Filing a Complaint Against Kroger on ComplaintsBoard.com

1. Log in or Create an Account:
- If you already have an account, log in to ComplaintsBoard.com. If not, create a new account to proceed.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. It is positioned at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue with Kroger in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with Kroger.
- Include key areas such as transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Utilize the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review Before Submission:
- Ensure your complaint is clear, accurate, and complete before submission.

8. Submission Process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Follow these steps to effectively file a complaint against Kroger on ComplaintsBoard.com.

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www.kroger.com

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Use this comments board to leave complaints and reviews about Kroger. Discuss the issues you have had with Kroger and work with their customer service team to find a resolution.