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2.6 5 Reviews

Kor Hair Complaints Summary

2 Resolved
3 Unresolved
Our verdict: Dealing with Kor Hair, which has an average resolution rate, requires some diligence. Research their service in depth and read a variety of customer reviews for a balanced view. Approach any customer service interactions with detailed and well-prepared queries to facilitate a better resolution process.
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Kor Hair reviews & complaints 5

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Newest Kor Hair reviews & complaints

ComplaintsBoard
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10:14 pm EST

Kor Hair I am complaining about my hair straitner

I perched my strainer in 2014 never had a problem with it. Know it brakes on me. I do want to do the warranty and come out that the web site no longer excites. I bought it because it was worth it cuz f the warranty.I do want to get another one but it was not cheap at all.

Desired outcome: I would like a new one to be sent to me free of charge . I was told that it was life time wrranty

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ComplaintsBoard
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11:34 am EST

Kor Hair Straighteners - curling irons

Do not ever buy anything from kiosks. That's the lesson I learned. The kor salespeople use these with their bare hands. I bought one for my grand daughter only to find out that they get incredibly hot, and you have to use the glove that comes with them to prevent burning your hand. No one said anything about that. No demonstrators use gloves. And, of course, they wouldn't take it back. So unhappy.

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ComplaintsBoard
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1:43 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Kor Hair Flat Iron

I purchased the straightener on a Tuesday. I used it to straighten my moms hair. She and i previously have only owned 2 in straighteners because we have thick, long hair. It worked ok, but it took about and hour and it wasn't perfectly straight. I had to run it over the same strands like 4 times to get it mostly straight, on the highest setting. Her hair still smelled burn and it still pulled even though it says it doesn't pull nor leave the burn smell. The next day her hair was semi wavy again. With our previous straightener we both could go 3 days without our hair becoming wavy. There is no return policy at the kiosk and if you contact the actual company they will tell you it is not their problem because they didn't get paid for your straightener, the kiosk did. I spent 140 dollars on this. I have purchased better straighteners for less than 80 at Sally's. I do not recommend this straightener to anyone. Do not waste your money. Get a chi from ulta for 90 bucks.

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Is Kor Hair legit?

Our verdict: Kor Hair has achieved a rare feat of perfection in legitimacy, as per the rigorous analysis conducted by Complaints Board. This achievement underscores Kor Hair's position as a benchmark of trust and quality within its industry. Users and clients of Kor Hair can engage with its offerings, confident in the knowledge that they are dealing with a top-tier, fully legitimized company.

Kor Hair earns 96% level of Trustworthiness

Perfect Trust Endorsement: Kor Hair achives 96% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

The age of Kor Hair's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Korhair.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Korhair.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Korhair.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The korhair.com may offer a niche product or service that is only of interest to a smaller audience.
  • Kor Hair protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • If you purchased a website from Kor Hair that is currently for sale, and you did not receive what you paid for, you may be a victim of a scam. To try and get your money back, you can try contacting the seller, filing a dispute with the payment platform, or reporting the seller to the relevant authorities.
ComplaintsBoard
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3:49 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Kor Hair Kor Hair Wand

WOWWW! I can't believe I just got ripped off! This item is being sold everywhere online for $50-$70! This ISRAELI SOB at Willow Brook Mall approached me and kept pressuring me to curl my hair! I told him that I wasn't looking for anything for my hair and my hair is always straight and I never do much to it. I have very healthy, shiny, and strong hair! He kept curling my hair and telling me how safe this product is and blah blah blah (hustling!) He told me that he is giving me the best price at $150! (including tax). He told me I can bring it back and get my money back if I don't like it. He also told me this wand doesn't get as hot as a curling Iron. He curled my hair there and sold me one. . I brought it home and googled the item and found out that it gets MUCH HOTTER than an average curling iron! It's actually VERY DAMAGING to your hair. My hair has been FRIZZY since yesterday. I have NEVER HAD FRIZZ problem with my hair! He burnt my hair! I take out my receipt and notice that EVEN THOUGH HE STOOD THERE AND TOLD ME I CAN GET MY MONEY BACK, HE HAD STAMPED MY RECEIPT "NO REFUND, EXCHANGE ONLY"! WHAT A [censored]BAG! He then asked me if I was married! I said that I was; he asked if I was "HAPPILY" married! I said that I was very happy! I was stunned a bit! Then as I am about to walk away, he says.."let me give you my personal cell phone number..."! I said NO! I DON'T NEED YOUR PERSONAL CELL PHONE NUMBER, I AM MARRIED"! SLEAZEBAG!

Stay away from this guy and his stand. He is BALD with BLUE EYES! He is at Willow Brook and Galleria malls and god knows where else! IF you ever get approached by him or any of his people at that stand.. Feel free to say f*** OFF and walk away! I feel like he smoothly stuck his hand in my pocket and took $150 of my hard earned money! NO DIFFERENCE BETWEEN WHAT HE DID AND STEALING! He is a THIEF!

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Crystal Co
, US
Mar 12, 2019 5:31 am EDT

I emailed the company regarding a warranty replacement they told me I needed to mail them a money order of $29.99 and the hair straightener back. They received the package(i have a tracking number) and they have not sent me back a replacement or my money back. I have emailed them and no response and I have tried calling but there is no answer.

J
J
Jeska_23
, US
Jun 22, 2019 11:59 am EDT
Replying to comment of Crystal Co

Im on the same boat! Sent it last week and been reaching out to them on a daily. When i reached out to them asking about warranty they responded real quick now no response! [censored]!

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T
Tioga16
, DE
Apr 24, 2014 5:54 am EDT

Bought this straightener in Houston, Willowbrook Mall. Straightener always smells like burned hair and after six months it stopped working. I was asked to send 45 $ to get a new one. This is not, what I understand of a warranty. Totally disappointing

ComplaintsBoard
S
8:13 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Kor Hair - What a rippoff!

I'm at the Galleria Mall (Houston, TX) and was pulled by a salesman selling hair straighteners from KOR PROFESSIONAL brand. I insist that I already have one and showed me my CHI iron and insisted it wasn't "100% ceramic plates". The straightener HE was using worked fine and did various things to my hair so I negotiated the from $220 down to 189. I thought...

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