I purchased a ring in the jewelry department at Kohls on may 10. I had to have my ring resized. And I have no complaints about Kohls because the sales people have been great every time I've called. But it has been over a month and still no ring.
I really think that Kohls should think about changing the Jeweler company because it seems like most of the complaints have been about the private company that is hired to do service for Kohls. I was told that all the Kohls send their jewery to the same company and that is why it takes so long. I don't think that is a good answer because if I did not get my work done with in a reasonable time then I probably would not have a job with the company. And so far 35 days and counting is not reasonable. I am paying interest on my Kohls card without the item and I don't think that is fair.