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Kmart review: pension 297

L
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9:20 am EST
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I worked for Kmart for 33 years and after a serious accident where I was forced to retire, I applied for my pension. I have received 2 sets of paperwork at 2 separate addresses, showing incomplete information. I sent the final completed copies in mid-September and called again in October to verify that my pension was being processed. I was told that my pension check would be processed 45 days from the date of my last completed documents and the calculated date was for November 19, 2012. The person on the phone verified that everything was completed. I called on November 20, 2012 to ask why my check wasn't deposited and was given a new story. They claim that the final paperwork wasn't received until late October which would be a lie. After being persistent in asking for a date of when I would get my check, she finally said 'probably after January 1st because the last useless representative claims I didn't send the final paperwork until the late October date. I have had to delay payments for a hospital bill because of Kmart's lies to me and of course the hospital put me in the credit bureau because they don't believe me anymore. I asked to speak to someone hire up and was transferred reluctantly. I don't expect to get a call back. I have searched the Kmart/Sears website to see if I can send an email or make a call but there is no contact information. I tried their feedback option but it is only for merchandise or stores. I tried their 'help' but it only provides a blank page. Is there a chance that I am not going to get the pension I worked for? i defended Kmart for many years out of loyalty but not anymore and I will never shop there out of loyalty again either.
Lynne Weaver

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297 comments
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lbijersey
Andrews, US
Dec 14, 2012 10:23 am EST

We also called [protected] and got good news, we were in the 2nd batch, paperwork due on the 16th and our check was mailed on Dec 11th! We also got exact amount too!

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inneedof cash
Franklin Lakes, US
Dec 14, 2012 9:14 am EST

good news, they were actually able to give more info today, they even had amount after 20% witheld...I am the last date in novemeber (nov 19th reutrn date) and my check is going today and dated today...call [protected]...they can give more specific info today

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ROSE80IND
Mishawaka, US
Dec 13, 2012 9:09 pm EST
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ill call in morning posting not going

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ROSE80IND
Mishawaka, US
Dec 13, 2012 9:08 pm EST
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COMING FRIST CLASS ILL CALL MORNING SEE IF THERE ANY MORE NEWS

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ROSE80IND
Mishawaka, US
Dec 13, 2012 9:08 pm EST
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blocking or something

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ROSE80IND
Mishawaka, US
Dec 13, 2012 9:07 pm EST
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COMING FRIST CLASS ILL CALL IN MORNING

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ROSE80IND
Mishawaka, US
Dec 13, 2012 9:07 pm EST
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COMING FRIST CLASS ILL CALL IN MORNING SEE IF THERE ANY MORE NEWS

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ROSE80IND
Mishawaka, US
Dec 13, 2012 9:06 pm EST
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I GOT WAS 1ST BATCH 12TH///2ND OUT 14TH// LAST 17TH, , , ,

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ROSE80IND
Mishawaka, US
Dec 13, 2012 9:06 pm EST
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I DONT KNOW WANT JUST HAPPEN LOST MY POSTING OK NEWS I GOT WAS 1ST BATCH 12TH///2ND OUT 14TH// LAST 17TH, , , , COMING FRIST CLASS ILL CALL IN MORNING SEE IF THERE ANY MORE NEWS

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confused99990
, US
Dec 13, 2012 9:04 pm EST

thats a good sign that they did start mailing. Probably the first batch. Just hope it true:):)

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kmartnotcool
South Bend, US
Dec 13, 2012 8:55 pm EST

OK I DONT KNOW WANT JUST HAPPEN LOST MY POSTING OK NEWS I GOT WAS 1ST BATCH 12TH///2ND OUT 14TH// LAST 17TH, , , , COMING FRIST CLASS ILL CALL IN MORNING SEE IF THERE ANY MORE NEWS (rose80ind) blocking me

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ROSE80IND
Mishawaka, US
Dec 13, 2012 8:48 pm EST
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yes I CALLED ING were $$$ was coming yes I was told first batch was out on 12th, , , , 2nd going out on 14th, , , , in end ALL CHECK FOR THIS FOR DEC GO OUT THE 17TH FIRST CLASS IT GOES 2-3 DAYS GOOD LUCK IM CALLING IN MORNING KEEP U GUESS POSTED

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inneedof cash
Franklin Lakes, US
Dec 13, 2012 8:45 pm EST

I got someone else today that said they did start mailing last night (12/12) unforunately my check was in payroll, but not even cut yet. This person said expect in about 8-10 days, but than again Soooo many stories by Soooooo many different people...so I am not holding my breath thinking it will be before XMas-if anyone gets the check, please post and give the rest of us some hope

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ohiofam
, US
Dec 13, 2012 8:24 pm EST
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no one knows...I guess we'll just have to wai and see when it arrives. I was hoping for Christmas too...but doesn't look promising. My paperwork was due on 11/16, I sent in right away by certified mail and recieved responseconfirmation letter by Nov 1 stating it would be in Dec. Oringal paperwork said it would be around Dec 12, in my case.

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confused99990
, US
Dec 13, 2012 7:33 pm EST

why do you think a poster here said they called and was told all check batches will be out by Dec 17? I am with you. Not planning to see anything before Christmas. Cant get dissapointed then!

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Pcmnqn
, US
Dec 13, 2012 7:01 pm EST

Actually none of the call center employees give the same answer. My paperwork was do November 9 and I have called both numbers and get told something different every time I have called. First they said the checks would be received by December 17th. Now they are saying none of them have been mailed as of today about an hour ago. So there really is no for sure answer other then the end of December.

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tangel
Romeoville, US
Dec 13, 2012 6:29 pm EST

I agree @Waiting. When I called there was a message that if the paperwork was due in November, we should receive the check by the end of December. I did check USPS - there is not a delivery time calculation tool that I could find, only the statement for 2-3 days delivery time for 1st class.

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Waitingnotsopatiently
Georgetown, US
Dec 13, 2012 6:04 pm EST

Ok - let me get this straight since I had a hard time reading some of the postings. The day your check will be mailed will be based upon when your paperwork was due. For example, my paperwork was due by Nov. 16th, so my check will be mailed Dec. 14th? Hope this is true!

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inneedof cash
Franklin Lakes, US
Dec 13, 2012 4:15 pm EST

I know, thanks for trying to make me feel better...but with the holidays USPS is not the most reliable, just wish they had sent for us all to receive on the 17th as one of the stories they told us...the mailing in the beg of dec would have been nice time
as well

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inneedof cash
Franklin Lakes, US
Dec 13, 2012 4:04 pm EST

thanks Rose80ind, i hope you are right...in fact I pray you are...but honestly, they have told so many stories not quite sure if i will get by dec 31st at this point

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ROSE80IND
Mishawaka, US
Dec 13, 2012 3:40 pm EST
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NO ITS GOING OUT 17TH SHOULD BE IN UR HAND ON 20TH (INNEEDOF CASH) WANT TRYING SAYING

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inneedof cash
Franklin Lakes, US
Dec 13, 2012 2:32 pm EST

thanks but, not happening...by time i get it if it mails the 20th, not a chance...i am batch 3...even if i get, wont clear my acct in time ...thanks anyway

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ROSE80IND
Mishawaka, US
Dec 13, 2012 2:26 pm EST
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(INNEEDOF CASH)ok look I just did ur zip 07417 post office website and ING were checks coming from u may it on 20th I know it cutting pzzz don't be sad hun im so sorry

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inneedof cash
Franklin Lakes, US
Dec 13, 2012 1:53 pm EST

great, i was hoping to have a nice christamas, they just blew that for me :' {

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ROSE80IND
Mishawaka, US
Dec 13, 2012 1:45 pm EST
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that 20th date for last batch 1-2 = 17th and 20th=3

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ROSE80IND
Mishawaka, US
Dec 13, 2012 12:26 pm EST
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IM SO SORRY IN ANYONE GETTING UPSET BUT I KNOW IT HAD BE TRUTH PZZZZZZZ HAVE HOPE

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ROSE80IND
Mishawaka, US
Dec 13, 2012 12:21 pm EST
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can someone call ING that paper work was due back on 6th pzzzzzz im so happy for all of us pzzz tell me want I posted and was told was truth

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ROSE80IND
Mishawaka, US
Dec 13, 2012 12:17 pm EST
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ok they can not see ur check untell after ur mailing day only one showing to day are people paper work was do on the 6th

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Pcmnqn
, US
Dec 13, 2012 12:14 pm EST

All I called the new number posted and now I'm really upset. My check hasn't even been mailed yet. Se said I could call in one or two days end see if the status has changed. Bt for now no check.

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ROSE80IND
Mishawaka, US
Dec 13, 2012 12:13 pm EST
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been tying post 3or 4 thing it crazy u can email me is need help rose80ind@gmail.com

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ROSE80IND
Mishawaka, US
Dec 13, 2012 12:11 pm EST
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there blocking me look I was at posted office web sit put in there zip if u live any were by indiana u may get just in time 20th there zip is 32256

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inneedof cash
Franklin Lakes, US
Dec 13, 2012 12:02 pm EST

Thanks Rose80IND...i called again, no info :(

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kmartnotcool
South Bend, US
Dec 13, 2012 11:47 am EST

USPS . COM (INNEEDOFCASH ) OR ANYONE OK GO SITE THERE ZIP FOR ING IS 32256 PUT THAT IN FOR FROM THEN PUT UR ZIIP WITH MY ZIP I GOT 1, 2, BATCH ON 17TH 3 BATCH ON 20TH PZZZ POST IM PRAYING FOR U ALL IT FRIST CLASS LETTER, , , , ,

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ROSE80IND
Mishawaka, US
Dec 13, 2012 11:42 am EST
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https://www.usps.com/ship/first-class.htm (INNEEDOFCASH ) OR ANYONE OK GO SITE THERE ZIP FOR ING IS 32256 PUT THAT IN FOR FROM THEN PUT UR ZIIP WITH MY ZIP I GOT 1, 2, BATCH ON 17TH 3 BATCH ON 20TH PZZZ POST IM PRAYING FOR U ALL IT FRIST CLASS LETTER, , , , ,

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ROSE80IND
Mishawaka, US
Dec 13, 2012 11:19 am EST
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no checks that lie I talked ING HAS anyone called PZZ POST

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ROSE80IND
Mishawaka, US
Dec 13, 2012 11:14 am EST
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im so so sorry inneedof cash im so so sorry I wish would fond out batter news for u hun but I would call may they did send ur sooner

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ROSE1IND
, US
Dec 13, 2012 11:08 am EST

THERE BLOCKING ME

ONE ME TIME THEY HAVE SAY 7- 10 DAY MAILING IF POSTING THERE FOR IS CALL CHECK BEEN MAILED OUT ON 12TH IF PAPER WORK WAS DUE ONE 6TH, 19-22 IF check on the 14th due date paper work on 16th, 21th-24th if it was do 3 batch it will be mail the 17th, 24th-27th remember it first class mail from Jacksonville, Florida u can USPS web site see want there time frame is for were u live to THIS INFO COMING FROM ING

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kmartnotcool
South Bend, US
Dec 13, 2012 11:06 am EST

ONE ME TIME THEY HAVE SAY 7- 10 DAY MAILING IF POSTING THERE FOR IS CALL CHECK BEEN MAILED OUT ON 12TH IF PAPER WORK WAS DUE ONE 6TH, 19-22 IF check on the 14th due date paper work on 16th, 21th-24th if it was do 3 batch it will be mail the 17th, 24th-27th remember it first class mail from Jacksonville, Florida u can USPS web site see want there time frame is for were u live to THIS INFO COMING FROM ING

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inneedof cash
Franklin Lakes, US
Dec 13, 2012 11:06 am EST

my due date was nov 19th for paperwork...if you were sooner, you may get lucky...i had the last of the November dates

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kmartnotcool
South Bend, US
Dec 13, 2012 11:06 am EST

K THINK BEING BLOCKED (ROSE80IND)

ONE ME TIME THEY HAVE SAY 7- 10 DAY MAILING IF POSTING THERE FOR IS CALL CHECK BEEN MAILED OUT ON 12TH IF PAPER WORK WAS DUE ONE 6TH, 19-22 IF check on the 14th due date paper work on 16th, 21th-24th if it was do 3 batch it will be mail the 17th, 24th-27th remember it first class mail from Jacksonville, Florida u can USPS web site see want there time frame is for were u live to THIS INFO COMING FROM ING

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