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I worked for Kmart for 33 years and after a serious accident where I was forced to retire, I applied for my pension. I have received 2 sets of paperwork at 2 separate addresses, showing incomplete information. I sent the final completed copies in mid-September and called again in October to verify that my pension was being processed. I was told that my pension check would be processed 45 days from the date of my last completed documents and the calculated date was for November 19, 2012. The person on the phone verified that everything was completed. I called on November 20, 2012 to ask why my check wasn't deposited and was given a new story. They claim that the final paperwork wasn't received until late October which would be a lie. After being persistent in asking for a date of when I would get my check, she finally said 'probably after January 1st because the last useless representative claims I didn't send the final paperwork until the late October date. I have had to delay payments for a hospital bill because of Kmart's lies to me and of course the hospital put me in the credit bureau because they don't believe me anymore. I asked to speak to someone hire up and was transferred reluctantly. I don't expect to get a call back. I have searched the Kmart/Sears website to see if I can send an email or make a call but there is no contact information. I tried their feedback option but it is only for merchandise or stores. I tried their 'help' but it only provides a blank page. Is there a chance that I am not going to get the pension I worked for? i defended Kmart for many years out of loyalty but not anymore and I will never shop there out of loyalty again either.
Lynne Weaver
just spent 45 minutes on the phone, first called [protected] and found out my check still not even printed yet and not to expect payment until dec 31st. called [protected] where I was told the check was mailed last week, and now have to wait for a call back to find out what is going on.
well now i was told, printed the 14th...mailed the 17th...yesterday i was told mailed the 14th...as far as the 7 day hold, i questioned them...they are not holding, it is up to your financial institution
screwedinaz when was the due date for your package. Mine was Nov 9 and still can not actually if my check was printed and mailed and if it was what date it was sent.
well it all most nine ill call soon see want story is today...scewedinz want # u call...
maybe im call wrong one
I called yesterday morning they told me the amt and that it was mailed out on the 12th I live in Arizona if its First Class Mail it usually doesn't take any longer than 3 days Idk what the hold up is but our family could use that money like today since our only car just broke down...i am keeping my fingers crossed!
Has anyone received a check that was told there was no information showing yet?
now im wondering if they are all dated 11th ...did anyone call there they tell them to different storys, or didn't see it but got there check, , , ,
confused99990) want # did u called that told u when it was mail...
I called today. I was informed my check was cut last Friday and should be placed in today's mail. I am keeping my fingers and toes crossed to have it by weeks end.
Called both [protected] and [protected] again this afternoon and still getting nowhere, getting different story each time from both of them. At 0498 # told me they did not get my information at all and no check cut and then get transferred to the 1232 # and told it was mailed either this past Thursday or Friday and I should receive it sometime this week. Hopefully my check will be in my mailbox tomorrow since I already received my mail today. My date was 11/9. Very frustrated! Will keep you posted.
it was dated 12/11
that is great, i am in NJ...maybe i will get tomorrow...what was the date on your check? they said mine is dates 12/14
Hey gang. I was 11/16. Live in Pa and mine came today. So keep checking those mail boxes:):)
I'm in Washington state...so mine has a long ways to go from Florida
maybe tomorrow hey ur by Chicago to right
Rose that is exactly what I'm going through. I don't get it.
all 3# keep telling different ### last thing was [protected] mailed out Friday ...then 5777# saided they don't see it
Rose. Which number are you calling?
No check for me today I'm on the west coast with a November 9th date.
my ex wife live 3 miles from me. Her check came saturday. I didnt get my mail yet, but not optimistic with all I am reading. Will let you guys know what happens today
everytime I call it different
lol no just called and got told 3213# send out 14th but other said didn't see it
has anyone received a check with the dec 14th date yet? my mail came, nothing :(
Hi confused99990. I did call again after my last posting regarding my check information at the 1232# and all I was told the check was mailed last week but could not give me a date when it was printed or mailed. They told me I would have to wait until the end of the month if I dont receive the check before they will do anything. I just received my mail and no check today! I am just perplexed why some of us can obtain information and some of us cant.
Thanks I will check it out. Pretty scary Rose. I have no idea why they cant see your info. Good luck to u!
do bank there all the if so ask bank or bratch manager, , , , I called no don't even see it payroll
Rose. They wont even give me a partial. I called on Thursday. I am in the Nov 16th date. They told me it was mailed on Dec 11th so I am hoping it comes today. Wait for it and now wait another 7 business days to use it. I am bummed!
if call a bank ask them verify check and only need like 1500 I have good luck 53 bank, wells fargo hey (PCMNQN) did they find ur check?////
That sucks pcmnqn! I cant stand banks. They want money but never want to give it back. Its a leg pension check. I am in Penna. No check cashing services here. So Iam screwed till after Christmas even if it comes today!
ok confused 999990 ask ur bank to give some and ask then call that verity the check ... 2nd did work before 1996 3rd when u called about it was it after it was mailed or day it was being mailed now they say if being mail today they wouldn't see it until tomorrow ...anyone getting of this bs
Confused I was told same thing so I'm going to have to go to a check cashing place if it comes before Christmas as I need it for children's gifts. I usually cash at walmArt and they don't charge much but it is a little over the $5000 limit. And I'm still getting run around and have given up on calling.
Thats soo odd. Cant get info! I called they put me on hold for 3minutes. Gave me the exact amount and the date it was mailed. I dont understand why that info is not available to you.
Just called my bank. they say the check will have a 7 business hold on it. Thats past christmas:(. Anybody have that issue?
I understand your frustration, I am also getting the runaround. I have been calling since last week to get information on my lump sum and so far not getting information at all. I was getting encouraged when others were starting to get information when their checks were sent and received, but in my case that his not the situation. My due date was Nov 9 and mailed my paperwork in Sept. I called [protected] and told my paperwork received and in good order and should have my check Dec 17 or after. Called both [protected] and [protected] to get more mailing and amount information and at both numbers told me the check has not even been printed yet and can not give me a date at all when it will be printed or any other information and tell me to call the 1232 # for more information. I have been on the the phone all the morning and and not any further ahead.
im getting same ### there saying it been mailed at 3212 and the other department wouldn't see it do to I never worked after 1996 for sears and im getting lump sum ... grrrrrrrr hate them and the games
They should be able to give you full amount. Before taxes and the net amount of the check. I would push the issue with them.
Ty but I tried that number both options and one wants a pass code and the other doesn't recognize my social and it keeps putting me back through the loop. Guess I'm just going to have to wait it out. Hopefully they were correct that all checks have been mailed now.
there is one more number...try this [protected], maybe they can help, the [protected] can't give any specific info, they are just the people who submit the paperwork for payment, they do not issue the checks
Mailed the paperwork in plenty of time for my November 9th due date. the [protected] number does not show that they have even processed my check yet. They told me to call the [protected] number. He says my check was mailed Friday. I asked him if that was in my record and he said he couldn't look but all remaining checks were mailed last Friday. Don't know if I believe him though. He could not give me an amount.
Good info and rose keep the faith...