Complaint Rating:

Company information:
KitchenAid
United States
www.kitchensource.com

3 year old refrigerator/freezer stops working, ice melts onto the floor and ruins the hardwood floor. Loss of food is expensive and 7 days without anything is very terrible. Also the door jam where the heater is to seal the door gets very hot, not only is it yellow now in color, but part is bowed out and cracking. Repair man says this is normal wear, and can't be fixed. Its only 3 years old and 6, 447.oo later this what I have to deal with. If it looks this bad now what is it going to look like 7 years from now. I don't think asking a refrigerator/freezer to last 10 years is to much. NOT Happy with our purchase