Complaint Rating:

Company information:
KFC
37710 Gratiot
Mt. Clemens, Michigan
United States
Phone: 586-463-4503
complaintsboard.com

My wife and I went into a KFC on Friday August 8, 2008 and ordered 2 meals. The first order was a 2 piece meal which was advertised on the board at $5.19. The second order was a 3 piece chicken and biscuit with a small side order of mashed potatoes and 3 jalapeno peppers. The cashier rang the order up and gave me a total of $22.07. I questioned the amount because I knew it was erroneous. The cashier then allegedly corrected the problem and gave me a new total of $17.50. I still thought that $17.50 was quite pricy for what we had ordered. The order was then filled and given to my wife and I and we went to sit down and have our meal. I took one look at my jalapeno peppers and they were not green as jalapenos are supposed to be but grey. Those peppers looked as if they had been sitting in vinegar since 1975. Without taking one bite we immediately took the crap back to the counter and demanded a refund. The manager then came to the counter and asked what the problem was. I told her to look at those jalapeno peppers and then asked her if she would eat that. I think that it will be a LONG time before I vist a KFC again if ever. I intend to file a complaint with the KFC Corporate Offices in Michigan as soon as they open on Monday morning.