Complaint Rating:

Last night, after a hectic day, all I looked foward to was a relaxing supper. I rushed off to the Commerial Road KFC in PMB(in my pjs and slippers), thinking getting supper from the Drive Through will be quick and effcient.But to my dismay...first I was told there was no chicken, then when I wanted to pay with my card, the cashier said it wont go through and she cant do anything to help.She then said I must go into the shop to swipe my card.I was terribly embarrased because I was already in my pjs, but very hungry too.Thereafter I waited over half an hour for the cashier to serve her other customers then look for my card to process my transction.By appetite was certainly gone by this time!By the time I got home, my meal was cold and my hunger had subsided with the frustration. I will never recommend KFC and after this incident whereas I didnt even get an apology, it will be a long time since I get KFC again!