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KESC Complaints & Reviews - OVER BILLING

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KESC

Posted: 2013-01-17 by    mirza waseem baig

OVER BILLING

Complaint Rating:  100 % with 3 votes
Contact information:
MIRZA WASEEM BAIG
Pakistan
bluemoon132@gmail.com
TO,
THE GENERAL MANAGER KESC
GOLE MARKET NAZIMABAD, 3
KARACHI,
SUBJECT : OVER BILLING SHOWING THE OVER LOAD, BILL ALTHOUGH WE USE THE ELECTRIC VERY CARE FULLY AND ECONOMISELY AND OUR METER IS SHOWING THE UNITS OF THIS MONTH 340 UNITS AND KESC SENT THE BILL OF 48000 RUPEES,
CONSUMER NO, LA 209417 METER NO, ST 023189 BILL, S, NO, 10/0058
DEAR SIR,
I WANT TO GIVE YOUR NOTICE, ABOUT MY BILL MY COMPLAINT NO IS, (10902) AND DATED, 03-01-2013
DEAR SIR, I WANT TO GIVE YOUR ACKNOWLEDGE THAT WE ARE VERY CARE FULLY UTILIZE THE ELECTRIC AND YOU CAN SENT THE TEAM TO CHECK OUR METER AND AND EVERY THING, I ASSURE YOU NORMALLY WE USE THE 2 TO 3 SEVER 2 TO 3 HOUR IN THE MORNING AND ONE TV, FOR 2 TO 3 HOUR IN THE MORNING TIME, REFRIGRATER IS CONTINUE AUTOMATICALLY PLUG IN SWITCHED AND WHEN THE LIGHT HAVE OFF THEN WE DISCONNECTED THE APPLIANCES, ONE WASHING MACHINE WE USE FOR 1 TO 1.5 HOUR TWICE A WEEK,
WE HAVE THE 6 FANS BUT NO USE IN WINTER, WE HAVE THE AC THAT IS USE IN SUMMER TIME AT THE PEAK TIME OF SUMMER THEN WE USE FOR 1 TO 1.5 HOUR ONLY THE NIGHT TIME,
SIR YOU CAN CHECK ALL APPLIANCES, THESE ARE FIX ONLY FOR WHEN WE SEATED WHICH ONE ROOM THEN WE USE THAT THINGS, AS YOU KNOW YOUR INSTRUCTION AND ADVERTISEMENT OF REDUCE THE CONSUMPTION WE USE VERY STICKLY AND CARE FULLY, AND WE ARE PAYING OUR BILL REGULARLY, SOME MONTH OUR UTILIZATION IS 280 UNITS, SOME TIME 300 SOME TIME 220 SOME TIME OUR USAGE 150 UNITS SIR AS YOU ARE DEPLOY YOUR METER IN OUR BUILDING THEN WHAT IS THE REASON YOUR INSPECTOR MADE THE BILL HIGHEST UNIT BASE BILL ALTHOUGH WE USE THE VERY CAREFULLY UNITS AND SAVE THE ELECTRIC
AFTER THIS WE RECEIVED THE BILL 3000 TO 4500 MONTHLY WHY, IF WE DON'T GUILTY BY ANY MISS USES THEN WHY KESC MAKE THIS BILL 48000 UN AUTHORISE BILL THIS IS MADE BY FRAUD MANNERS SOME OF YOUR INSPECTOR WHO CHECK OUR METER AND HOUSE, AFTER THE INSPECTION THEY DEMAND THE SOME PAYMENT FROM US BUT WE DID NOT GIVEN THEM, THEN THE WARN US, AND THREATEN OUR FAMILY WE CAN SEE YOU WITH IN A MONTH, THEY CHECK OUR WARD ROBE AND OTHER ROOM UNLESS WE DID NOT GIVEN THE PERMISSION TO THEM AND SAID TO THEM MY FAMILY MEMBER, I AM NOT AT HOME THEY CALL ME IN HOUSE AND THEN YOU CAN CHECK THE APPLIANCES ALL THINGS,

PLEASE SIR TAKE THE ACTION IMMEDIATELY
AND GIVE US THE OPPORTUNITY, OF THANKS
FROM,
SARDARO BEGUM
1 -J 50/9 MOAZIZ APPARTMENT NAZIMABAD
MUSLIM LEAGUE QUARTER
KARACHI,
CONTACT, 0300-9279103
Comments Pakistan Utility Services
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