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I emailed you all once and cancelled and I just got another box delivered I want my money back tes a refund if you do not give me a refund I will take legal action against and i am authorizing my credit card company to stop you from continuing to charge me do this immediately!
Please have ups come back and pick up the box they just delivered to my porch keranique keeps sending me boxes and I got one today from ups they need to come back and pick it up I DO NOT WANT ANYMORE!
I am at [protected] they put it there not too long ago today June 4 2012
I demand an immediate refund!
The complaint has been investigated and resolved to the customer’s satisfaction.
I wish I had looked up this board first. I ordered last evening trail 49.95. My Amex Card has been charged over $600.00 in 5 different charges. All still pending. I’ve contacted Amex. I called and called the customer service number. After hitting 3 for orders placed it cuts me off 7 times!. I’ve emailed, said may be 2/4 days for an answer. I instructed Amex all fraudulent charges. I will change my card number. What a scam. This “company” prays on women that are suffering from hair loss.
I was charge 4 TIMES! I cannot get a hold of anyone. This is a gigantic scam! no one answers at the toll free number "busy with other callers" select the call-you-back option and no one calls you back! I emailed and NO RESPONSE! Don't get sucked in! They will steal. I was charged 4 times and only received one set of products. SCAM SCAM SCAM
I want my money back of $79.95that I never told you to charge me, I paid for trial $4.95 that's all please refund my money I'm pretty mad that you took it upon yourself to charge my credit card with out my permission .take it off my card & don't charge any more.
i got this on a trial bases and when i emailed them to stop they took 80 dollar's times two out of my account and said they sent a package and i was suppose to have this Monday the 10th nothing ever came what crooks. so when i called them they said they have to take more money out of my account ...i notified the bank so they should call me back
I saw the advertisement on TV one night, sounded good. Got on my computer and looked it up. Filled out the information for the 'free trail', then when it got to the end, it asked to charge $3.95 to my card. I immediately left the sight, I don't do cards on unfamiliar sites. Two days later I got a call from them, catching me by surprise. My intuition was screaming RED FLAG but I didn't heed it to my demise. They lulled me in as the representive, unrelenting, assured me that I could cancel at any time. So I asked her how much would it be after the (so call) 'free trail period' if I wanted the product. She told me there would be two charges of $35.00 for the first shipment and then went into a blather of an explanation about sending me a shipment every two months. I asked her what if I didn't need that much product, couldn't I just call when I needed more? She told me after the '30 day trail period', I could talk to them and make arrangements .
Expeditiously they sent the shipment in the mail. I was stunned when I reviewed the statement. I was being charged, not the $35.00 she said it would be; this was a $79.00 charge the first month and another $79.00 the second month, adding up to $163.95 in total. WHAT! I couldn't get to them on the phone. I immediately cancelled my card and told the bank I surmised this was a SCAM. I emailed the company to cancel and to send me a 'return label' as they had said. RED FLAG again. i was in trouble, becaue they emailed me back stating that they needed $6.95 for the 'return label'' I emailed them back and requested they send me an address to send a moeny order for the 'return label'. They emailed me and said they would get back with me in 'two business days'. I see this is going to be a battle. I should have followed my first mind, and to add insult to injury, I really like the product, I could have just purchased it on Amazon, where I am a member.