Complaint Rating:

Company information:
Burger King
5505 Blue Lagoon Drive
Miami, Florida
United States

On Sunday, January 6, 2008, around 1 pm

we stopped at the Burger King on the corner of 17th and Alton Road, in Miami Beach, Fl. for 3 Junior Whoppers, dollar French fries and dollar ice.

The food was handed thru the window and the driver left in a hurry to with a appointment at Bal Harbor. There, when he needed change to pay the parking fee he realized he hadn't been given his change for a $20.00 bill at his stop at Burger King. I called the next day and explained the situation. The 'manager' who took the call was very pleasant and said, no problem, your $15.00 will be returned to you. Stop by and pick it up, I will leave it at my office.

Fast forward... eight, nine, ten managers later, different people, all the same message, will be left at the office and now it's MAY and there never has been a manager who knows can return the over-payment, it's always the same phrase, can you come back in xxx days? Someone will be here to help you.

What would I like? To have my MONEY RETURNED TO ME WITHOUT ANOTHER TRIP TO THE BURGER KING AT 17th and ALTON in MIAMI BEACH, FL.