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Kenstar Home Appliance Complaints - Kenstar is No #1 Bogus company in India!

Review all Kenstar Home Appliance complaints

Kenstar Home Appliance

Posted: 2007-08-26 by Visha Doifode  [send email]
Kenstar is No #1 Bogus company in India!
Complaint Rating:  100 % with 5 votes
I have purchase Kenstar Water Purifier in month of August-2006. This Purifier was having problem of water leakage from starting. I brought it to notice of Customer service station but till date it not yet repair.

I have purchase this machine from Mona Traders at WHC, Nagpur. The branch Manager Mr.Anil is useless and should sag, his subordinate Mr.Deepak is copy of Mr.Anil.

I have made several request to them on telephone, but they were telling there problem and we don't have spares. After making several complaints they have not solved this problem I came to online compliant but official website www.kenstar-appliances.com/ is not working.

From this I learnt that Kenstar is No #1 Bogus company in India. If any kenstar official person read this message please help to get it repair or new one.

regards
Vishal
Comments India Appliances
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Comments

 99 days ago by Dinesh Chainani  [send email]
I have purchase Kenstar Water Purifier IN 2005 IN AHMEDABAD. BUT NOW I DONT KNOW FROM WHERE TO GET IT SERVICE, FROM WHERE I USE TO GET SERVICES THEY ARE SAYING THAT THEY STOPEED GIVING SERVICES FOR WATER PURIFIERS OF KENSTAR.



From this I learnt that Kenstar is No #1 Bogus company in India. If any kenstar official person read this message please help to get it SERVICE.
 97 days ago by O.ravi Narayanaiah  [send email]
From
O.RAVI NARAYANAIAH
No. 8, 6th Main Road,
Ram Nagar North Extension,
Velachery,
Chennai - 600042
Cell Phone No. 9940386507, 9380585481

Sir,
I had purchased KENSTAR WASHING machine this year from M/s. K. Dhandapani & Co., Velacheryand is within warranty period. This washing period has developed some repair during August 2008 and I had lodged a compliant with M/s. K. Dhandapani & Co. on 18-08-2008. The code No. is 8100788180005. They have given a service center No. 30210666. When, I contacted to this phone No. they had given another cell phone No. 9841585115 and asked me to contact Mr. Vincent who is the incharge for the Kenstar Service center. I had contacted to this cell phone No. and one service man from Kenstar service center had came to my house and taken the timer and other switches and told that he will replace these defective parts on 28-08-2008. But this person has replaced the spare parts and attended the fault till date. Again I had contacted on 29-08-2008 to the above cell phone No. 9841585115. The service man told that he will rectify the defect on 29-08-2008. But he has not turned up.
I wonder how M/s. Kenstar is rendering such a poor customer service.
I believe atleast after seeing this compliant M/s. Kenstar will take necessary prompt action in serviceing my washing machine.
Thank you
 68 days ago by Bibhuti Ranjan Mishra  [send email]
I purchased Kenstar food processer Model No- 0204 on 28/09/05. right from the beginning the food processor started malfunctioning and I lodged complain after complain. service personnel came to my house at least 10 times, I sent the machine to authorised service centre, again they came, changed motor etc. but no improvement noticed and the machine remains idle with me. as guarantee period expired by this time and I thought it was better to keep idle instead of making payment time and again.
I purchased the items keeping trust on such a high profile reputed company of its kind as that of Kenstar Kitchen Appliance but regret to express that i never experienced such poor quality items with poorest service.
Now the items has become an unwanted ornament with my family and i can give it to Kenstar free of cost if they want.

B.R.Mishra
contact-9434245953
 59 days ago by Meena  [send email]
i have purchased a food processor and time and again the service is worst .Nobody bothers to answer complaints and there is no accountability.and two months have lapsed with non availablity of spares.
9886330659
 45 days ago by Asha Sharma  [send email]
I have also purchsed 1.5 ton Spilit AC from NEXT Sant Nagar, Delhi-110084 in the month of May, 2008. Inspite of my repeated requests for its servicing at Customer Care, the same has yet not been done.
 32 days ago by Ramachandran  [send email]
Stay away from KenStar!!!

I have purchased a fridge from KenStar and within a year the cooling system wasn't
working and upon service person inspection they said they have to restore the coolant
gas and charged 1600Rs and within next year the compressor has failed. Now they
are asking another 2000Rs for restoring the coolant gas again when they replace the
compressor. What a design!!! Compressor replacement needs gas restoration and for
that they are charging 2000Rs. Please stay away from KenStar products unless
you want to have a non-working product at home.

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