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Kenstar

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About service center

Complaint Rating:  60 % with 10 votes
60% 10
3
Contact information:
Kenstar
India
www.kenstar-appliances.com
I have purchased one kenstar air conditioner from your local dealer in viramgam, ahmedabad, gujarat, india. I asked him so many times for service, but he didn't come even a single time and now he is not receiving my calls also. This is not done.
Complaint comments Comments (24) Complaint country India Complaint category Appliances

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 4th of Sep, 2007 by    0 Votes
kenstar ls-70 timer is not working service cetre in dehradun not attending
 13th of Sep, 2008 by    0 Votes
I have LF 2008 model of kenstar washing machine, the belt went off with 2 months and the local service guy came (after 2 months) continous followup and finally they replaced and then after 3 months once again the belt broken.
No new service centre guy takes 100 bugs and not even opening the machine and went off saying do call when exactly you are washing, since then no one is responding.

services are too bad.
Failure rate is too high.
 27th of Sep, 2008 by    0 Votes
I have purchased one kenstar microvave and food processor delhi, india. I asked him so many times for service, but he didn't come even a single time and now he is not receiving my calls also. This is not done.

Pls sendone or provide me the service centre number of delhi of the kenstar on urgent basis
 24th of Oct, 2008 by    0 Votes
I have purchased LF-210 model of kenstar washing machine in oct-2005, after 2-3 months arrived problem. Local service guy came (after 34 days) continous followup and finally they replaced some spares and started the machine. This type of problem arrived again & again and I request to replace the machine before the warranty period. to Mr.Deshmuk, Mr.Chandekar (represantative of Chandrapur-Maharastra) they agreed for same but till date no action have been taken from Mr.Chandekar/Mr.Deshmukh. Please look into the matter seriously and help to replace the machine.

Thanks

bhushan gupta
9764998356
 31st of Oct, 2008 by    0 Votes
I have a kenstar food processer past five years now it has some technical problem your no 30813222 not working Your website is under construction. today due to internet i know you are worst in servicing. If you dont think so kindly sort out my problem as soon as possible.
 1st of Nov, 2008 by    0 Votes
SIR I I PURCHASED 3 KENSTAR AIRCONDITIONER BUT I HAVE VERY BAD EXPERIENCE OF PURRCHASED IT, AT THE TIME OF PURCHASE DEALER CHARGED FITTING CHARCHES OF UNITS BUT AT THE TIME OF FITTING IT FITTED WITH SOME UNEXPERINCED LABOUR NOT ANY ENGINEER, , THEY BROKED ALL THE LOCKS AT TIME OF FITTING INDORE UNITS, AND TIGHT WITH ADDITIONAL HOLE SCREWS, AFTER THAT PROBLEMS START AGAIN AND I COMPLAINT MANY TIMES TO DEALERNAMED M/S MAHINDRA AGENCIES MAYUR MARKET THATIPUR AND YOUR SERVICE INCHARGED SOME MR. CHAUDRY BUT AFTER THAT THEY WANT SOME MONEY FOR GIVINEN SERVICES, I HAVE ANOTHER VERY BAD EXPERINCED WHEN A UNIT COMPLETELY DEAD AT 30SEPTEMBER I COMPLAIT IT, BUT NOT ANY PERSON CHECKED IT AFETER THAT I COMPLAINT IT ON YOUR TOOLLFREE NO, AND IT GIVE COMPLAINT NO 7Z0020810200010 AT 20 OCTOBER BUT ANY ENGINER CANNOT VISITED OR CHECKED IT, AT LAST I HAVE ASINGLE OPTION TO GO TO CONSUMER COURT, I SUGGEST THE PERSONS WANTED TO PURCHASED AIRCONDTIONER NOT PURCHASED KENSTAR
THANKING YOU
 9th of Nov, 2008 by    0 Votes
sir,
i need kenstar service center no. of punjab . I tried all the nos. but none of them is responding.
 9th of Nov, 2008 by    0 Votes
no not working
 13th of Nov, 2008 by    0 Votes
Sir,

I need kenstar service centre for Siliguri in West Bengal in Darjeeling District. So please give me contact no in Siliguri of your Service Cente.
 14th of Nov, 2008 by    0 Votes
I am having a 34 Ltr, KENSTAR Microwave Oven. It is not working since last two days. Please treat this as my complaint and send your service engineer to attend the repair work. Also inform the telephone No.s of the contact person in this regard.

My Telephone No. is 011-23383879(o) 011-24628695 (Res) Mobile: 9717647141

My residential address is

V.Kumar,
18/327, Lodhi colony,
New Delhi-110003.

V.Kumar
 18th of Nov, 2008 by    0 Votes
Kenstar is the Most Pathetic Customer care in Bangalore, I have ever come across.

Please pass on the message to everybody you know - Do not ever buy a Kenstar Product ..never !!!
 1st of May, 2009 by    0 Votes
I have purchased one AC KENSTAR delhi, india. I asked him so many times for service, If you dont think so kindly sort out my problem as soon as possible.
Pls send one or provide me the service centre number of delhi of the kenstar on urgent basis.
 24th of Jun, 2009 by    0 Votes
i have called kenstar service center in delhi . the telecaller is so rude and disgusting and cut off the phones . i will never purchase a kenstar product.
dr. rajesh garg
9891325514
 29th of Jun, 2009 by    0 Votes
i need kenstar service center no. of BARODA(GUJARAT).
 21st of Jul, 2009 by    0 Votes
I BOUGHT KENSTAR MIXER SENATOR 2 & A HALF YEAR BACK, NOW IT'S GRINDER'S NOT WORKING, I WANT TO BUY NEW GRINDER AS OTHER JARS R WORKING PROPERLLY, , FROM WHERE I CAN GET A NEW GRINDER...
 31st of Aug, 2009 by    0 Votes
KENSTAR customer service is disgusting in bangalore. Never ever buy any kenstar product
 12th of Jul, 2010 by    0 Votes

Kenstar - The machine broke down 45 days after purchase
Kenstar
United States
kenstar-appliances.com

The Company is advertising this Kenstar washing machines heavily. Considering the convenience of tumble wash from top and Videocon backing was enough for me to buy this product. We are only two adults and two kids in the family.

The machine broke down 45 days after purchase (9.7.2004) and the service engineer changed the timer card. At the time he told us that breakdown might have happened because of overloading (we were not agreeable to his view- as we never overload this 5 Kg machine).

Now, on 5th November 2005, again this machine has stopped rotating and it seems it is the same problem. This time we are sure there was no overloading. It seems there is some in built problem in the machine which starts giving trouble. (I have yet to report the problem to service station- being Sunday they are not picking phone today- 6th Nov. 05)

Today the machine is covered under warranty, however if the machine continues to behave this way- what will happen when the two years warranty period expires in coming May 06? I may have to discard the machine itself.

The company should modify this machine/ or improve upon the problematic part and recall the entire earlier sold machines for rectification to build and reinforce confidence in Videocon products. I am myself planning to buy three split AC unit and my vendor is proposing Videocon split AC, and in case I am not satisfied with what the service engineer has to say, I am certainly going to evaluate Videocon split A.C. more critically.
 3rd of Aug, 2010 by    0 Votes

Kenstar - None of the service numbers are working and in fact have changed
Kenstar
United States
kenstar-appliances.com

I Purchased this Kenstart Oven from 'Next' the retail shop in Ahmedabad on 16th October. During the intraction with them they promised that Kenstar engineer will come to our place within 48 hours and install it. I specifically requested that the person should come in the evening after 7 Pm in weekdays. This was agreed and they told us that they will put it up in their request to Kenstar.Nobody called us for 5 days. About two days back I got a call from 9824303917 saying that he wants to come to install it and give us a training. It was afternoon so again I requested that he come in the evening which he refused. Again yesterday I got a call from the same number stating that he wants to come in the afternoon. I again requested him to come in the evening which he was not ready to however he promised that he will come today 26th October Sunday Morning after giving a call. Since he did not call up I gave him a call and a Person named Jagdish picked up the call. When I told him somebody was supposed to come today he flatly refused saying that It is holiday today. I am trying calling up "Next" and the service numbers but none of the numbers are working and in fact have changed.
 15th of Sep, 2010 by    -1 Votes
I purchased one refrigerator of kenstar from starting itself it is not working properly .Now current is passing everywhere in the fridge it is shocking.We are not so rich people to buy another one .please replace the fridge.
 30th of Oct, 2010 by    0 Votes
where do i get kenstar food processor's /mixer jars as both my medium and big jars have become faulty.Any service centre in New Delhi ?

My mobile no. 09910690520

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