Complaint Rating:

Company information:
CitiFinancial Auto
United States
citifinancialauto.com

Citifinancial keeps taking out my car payment after I traded in the car and the dealer has sent in payoff, I have contacted citifinancial and they claim they have not gotten the payoff I signed papers over 33 days ago and have a new car but they keep taking the car note out of my checking account and I can't get it stopped today, according to my lawyer I have to close out my checking account of 16 years to stop them from taking out the payments and file legal actions against them to get the money back the dealer Rick Hendricks Chevrolet where I bought both cars and GM has been no help or support to me in this matter and calling citifinancial is a joke I can't get anyone on the phone that speaks English that you can understand.