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Keen Pomeranians Complaints - Carol Keen

Review all Keen Pomeranians complaints

Keen Pomeranians
Posted: 2009-08-25 by   Cindy Aguilar
Carol Keen
Complaint Rating: 0 % with 5 votes
Company information:
Keen Pomeranians
Mississippi
United States

I live in Southern Califonia and I purchased a puppy from Carol Keen at Keen Pomeranians in Decatur, Ms. The puppy was very lethargic and throwing up. I took him to the vet within 24 hours and discovered he had Parvo! I then called Carol, the breeder, (if you want to call her that) and she refuses to believe that he had parvo, even though I sent her copies from the vet. She does not care about her animals, only about the money. DO NOT BUY ANY DOGS FROM THIS WOMAN!!! Her other dogs also have to be infected.
Comments United States Dog Breeders
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Keen Pomeranians - Carol Keen

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 88 days ago by   Cindy Aguilar -2 Votes
To add to the Keen Pomeranian complaint, Carol Keen also will not refund your money nor will she replace it with another puppy, as it says in her contract. She is completely and totally unprofessional and should not be able to sell dogs.
 86 days ago by   Nicole Ray +3 Votes
if the puppy was lethargic, did you bother to feed him?

and NO AIRLINE will accept any dog for shipment WITHOUT a Health Certificate!!!.. so the pom was NOT SICK, Could NOT have had parvo or the Vet would not have issued a Health Certificate Period!!

My bet is that you didnt feed the puppy in time, and it was having a sugar crash.. and you are just not *with it* enough with regards to poms to figure it out..

Slamming a puppy seller for your own short comings (NOT FEEDING A PUPPY AFTER A LONG FLIGHT Borders on ABUSE!!!) is so juvenile.

You DO?? know that there is only one test for parvo that does NOT show a FALSE POSITIVE for parvo AFTER Vaccination.
 86 days ago by   GlendaAllday +2 Votes
I have been to the Keen Pomeranian Kennels and have purchased dogs from Carol. This is a top notch Pomeranian breeder who takes wonderful care of her babies! I know there is NO WAY to ship a dog by airline WITHOUT a health certificate...soooo the puppy was in perfect health when it left Keen Pomeranians. Are you sure you watched this puppy and made sure it ate and drank following a long flight from MS to CA?

Most breeder's policies are an exchange in 48 hours...did you notify Keen Pomeranians and return puppy for exchange?
 86 days ago by   Linda Dupree +2 Votes
Hello all,
I usually do not even read this kind of stuff, but I can not keep quiet this time.
I know Carol very well. She actually flew into Raleigh 2 years ago and stayed with my daughter and took care of my kennel for a week while I went on an anniversary trip.
I now have six of her dogs here at my home. They all are absolutely healthy and happy. She also has two dogs from my kennel.
I know for a fact that she is a very responsible breeder and cares deeply for her dogs.
During the episode with the California woman, I was on the phone with her several times even in the middle of the night. The woman would not take her advise as the breeder and it almost drove Carol crazy.
The California woman is the negligent person in this tragic situation, not Carol Keen.
She did not properly care for the puppy when he got to her after a long, stressful flight even though she had read the instructions sent by Carol.

Linda Dupree
MSD 2 LUV KENNEL
Raleigh, NC
 86 days ago by   Cindy A. -2 Votes
I am glad to see that Carol got all of her "friends" to write in her favor. To say that I did not feed the puppy is absolutely ridiculous. You all need to get your facts straight because she is lying to you!!!
BUYERS BEWAR OF KEEN POMERANIANS IN DECATUR, MISSISSIPPI. SHE WILL NOT HONOR HER CONTRACT!
 86 days ago by   Bill Cooper -2 Votes
I am glad that I came across this website because I had my heart set on buying a puppy from Keen Pomeranians. However, I did some research and I am sooooo glad that I found not only this website, but others on Carol Keen as well. Even if this is the only time it happened, one time is too many and too much of a risk. We as consumers need to do our homework and I am glad that I did.

I would never take the risk of buying a puppy from her.

Bill
 85 days ago by   Carol Keen +2 Votes
I would be happy to share with anyone who wishes to see it a copy of the Veterinarian Certificate Of Health issued for this puppy. The puppy was seen by my vet less than 24 hours prior to his departure. I also can provide a copy of vetanarinan examination of the puppy at its first health check up with the new owner showing that Ms. Augular received a healthy puppy. I have long standing references, including my Veterinarian.

Ms. Augular refused any advice from me in regards to the care of the puppy and his nutrition. My puppies have all been seen by my Veterinarian and they do not have Parvo. In addition to this, the gestation of Parvo is such that if the puppy had had Parvo, which he did not, he would have been unable to contract it in the time frame that all this occurred.

Ms. Augular was coerced and scared into relinquishing her puppy over to the state/county and by doing so she surrendered all ownership. At that point I became unable to garner any farther information because she was no longer in possession of the puppy.

I would be happy to provide a copy of the contract that Ms. Augular signed. If anyone needs clarification on all the points of this contract that were not completed and/or breeched feel free to contact me.

Sincerely,

Carol E. Keen
 85 days ago by   Carol Keen +2 Votes
It is a miracle!
Bill Cooper is back from the dead!
WOW!

Here is the Bill Cooper that became my friend on Facebook just a few days ago.
http://www.facebook.com/profile.php?id=100000169236695

Here is the *SAME* Bill Cooper who DIED in 2001.
I would have loved to have sold Mr. Cooper a puppy but I can't because he is no longer living. Here is a link honoring his memory.
http://www.hourofthetime.com/williamcooper.html

I wonder who is impersonating this wonderful veteran?

Sincerely,

Carol E. Keen
 85 days ago by   Cindy Aguilar -2 Votes
Ms. Keen states that I did not heed her advice. The only advice she gave me was to give the puppy kayro syrup in case it was a sugar crash. I did this on two different occasions per her advice. This did nothing for the puppy because that was not the problem. I was not coerced into giving the puppy away and Ms. Keen agreed that there was nothing else that could be done because it was impossible to ship back a sick puppy.

Is it just coincidence that Ms. Keen always answered my phone calls until she received my money and learned she shipped me a sick puppy? Because now, she will not even speak to me to try and solve the situation in a peaceful manner.

Also, why would people think that I would pay for a dog and its shipment to turn around and not take care of it by neglecting it? Some people amaze me.
 80 days ago by   JoStarr +3 Votes
Ive not met this Carol Keen in person, BUT know that any small dog esp a puppy would be traumatized out the wazoo from a long plane trip (heck, a long plane ride traumatizes ME even), and that you should NEVER EVER withhold water or food from them.. I travel with a service dog on planes (well not since 9/11) and the FIRST thing i do on landing and unloading from the plane is WATER MY Service Dog!!! and then after she has pottied, I FEED HER!. that stands to reason and COMMON SENSE!!

Also know that if any dog throws up BILE or liquid.. its due to NOTHING in the stomach.. and diarrhea would be the same reason.. DUH!!

Its also common knowledge that SMALL breed dogs can have sugar crashes.!!

It seems by your own admission that this breeder had you read up on *sugar crashes* on the breed she raises. (and apparently you did not comprehend it well enough, or you would Not have had the problems you had)

SO.. why should any breeder refund money for the owner's FAILURE to keep a newly acquired puppy who FLEW a long way in a crate without Water or food???

and everyone knows that airlines do NOT send sick dogs, that IS what the HEALTH CERTIFICATE is For.. And it would fall onto the heads of the VET if the dog was sick NOT the breeder!

and all that have posted here, do so, no doubt, because they KNOW that the BREEDER is in the RIGHT, without them having to be friends.. as i stated first.. I have NOT MET this breeder, but i come to their defense in the light of such hypocrisy of the complainer.
 80 days ago by   Heather Nicole +1 Votes
I did this on two different occasions per her advice. This did nothing for the puppy because that was not the problem.
==============
Did you bother to also FEED the puppy??? geeze if ALL you gave it was karo.. it would not be enough. and HOW MUCH karo did you give it??

IM GLAD you no longer have the puppy... poor puppy.. I hope you never have another one!
 79 days ago by   Cindy Aguilar +1 Votes
No, JoStarr and Heather, I didn't know that a puppy needed to be fed!! Gee, thanks for telling me. What are you, idiots? Of course I tried feeding him. He had food available at all times and I would even try feeding it to him by hand. What should I have done, pushed his face in it and choke him? You are both so obvious in your attempts to make your friend look good. Whatever. The point is:

KEEN POMERANIANS IS, IN REALITY, A PUPPY MILL!!
 79 days ago by   JoStarr +2 Votes
What are you, idiots?? You are both so obvious in your attempts to make your friend look good. Whatever. The point is:

KEEN POMERANIANS IS, IN REALITY, A PUPPY MILL!!
==================================
OH, so now the juvenile is calling people names!?!?! true hypocrisy! (ie: look in the mirror!)

Puppy mill??? since you have not seen this place, how do you know?? also Puppy mills do not have AKC credidation. Puppy mills do not train dogs, nor place them as assistance dogs! puppy mills sell dogs to pet store, and never to individuals. the fact that you, an individual bought a puppy. PROVES your statement is false! NOT a PUPPY MILL..

too bad you are such a spoiled brat, and making up all these lies... oh .. and changing your story as you go!.. creative, too bad its all a LIE!
 59 days ago by   Carol Keen 0 Votes
Hi Everyone!

I would like to thank each of you who have contacted me regarding this matter. I greatly appreciate it. I also was happy to meet the wonderful USDA and other people who have come and enjoyed visiting with me and my puppies.

Every cloud has a silver lining. In this one I have to say that the silver lining is that this one person's failure to understand or communicate has resulted in my having higher Google ratings than I could have ever gotten by myself.

Sincerely,

Carol E. Keen
 56 days ago by   Michelle Knocke +1 Votes
I agree with C. Aguilar. Most dog breeders who are willing to ship their so-called "beloved puppies" through the air and make them endure hours on a plane are money hungry people who are only in it for the money period! If this breeder, Carol Keen, cared so much about her puppies, she would have flown with them to hand deliver them to their new owner to assure they were in good hands. Or better yet, DRIVE them over so they are not so traumatized in the first place. I think it's weak for people to be blaming the owner. Why would some one spend hundreds of dollars on a dog and then not feed them!?! Give me a break! She took the animal to a vet PEOPLE...more money she now had to spend out of her own pocket. The vet is the one who did the tests and said the puppy had parvo, not C. Aguilar. Hmmm???? I guess all the years the doctor spent in medical school didn't teach him/her how to tell the difference between a sick puppy with parvo vs. a "sugar crash"? Strange don't you think? Yet Carol Keen seems to be not only a "wonderful, caring" dog breeder, but also a freaking DOCTOR! Wow! I was looking to by another pom for my other dog and would NEVER trust a breeder like C. Keen. I want someone who I know really CARES about the dogs she's breeding/raising and don't want to worry that my hard earned money will be thrown down the drain. P.S.---it's so obivious that this breeder had her friends make all these comments. I sincerely doubt that they ever bought a dog from her at all! Pathetic!
 54 days ago by   JoStarr +1 Votes
Lame!

NO ONE tells me what to write anywhere, i am fully capable of formatting my own words!..

Actually, ive done BETTER then buy dogs from Carol Keen, i have helped people who need Service Dogs, get a GREAT one from Carol Keen.. She has awesome lines that work so GREAT for people needing well balanced, steady, dependable SERVICE DOGS!!.. not every breeder can boast that part.

Being a Service dog is not for just any dog even in a particular breed, just ask any disabled person..

as to making mistakes?? have you READ the reviews on the ONLY VET ER that stated the dog had parvo?? thats right ONLY ONE VET.. only ONE place.. the one that talked cindy into giving the dog up.

the first vet, said the dog DID NOT have parvo.. he gave it a vitamin shot and then REFUNDED THE MONEY.. so cindy is NOT out that money..

the other place.. well, the VET that told her that the dog had parvo is NOT LICENSED to PRACTICE at the clinic she was working at.. I KNOW this because I LOOKED IT UP!!!

are you aware, that its shorter time to FLY from mississippi to california then it is to DRIVE?? and that would be one LONG drive for that small of any breed animal.

are you also aware, that the puppy DID HAVE a HEALTH CERTIFICATE??? and that airlines REALLY DO ASK FOR THEM?? they are ruled by USDA.. and trust me they are STRICT..

cindy only paid $400 for the actual dog, the other was the crate and the airline ticket.. she got her $$ back from the first vet, and she NEVER PAID the second vet..

She also BROKE THE CONTRACT!! so are you then saying that people that break contracts should still be protected by them??

as to the parvo versus being ill, the test was NOT done in cindy's presence, heck I would not believe any dr that had to take the test OUT OF MY SIGHT for it to work .. and there are NO CLINICAL SIGNS for PARVO in the early stages.. so YEAH.. the vet can make mistakes.. they are after all human..

as to KNOWING all this.??? well lets just say i wont be giving out my vet lic # to the public.. thats sort of against the rules!!!>
 54 days ago by   JoStarr 0 Votes
I tried to upload the copy of the health certificate, but this place wont let it show up.. so this place? is hindering the actual solving of the complaint. its all in the proof of the documents.. so if you do not trust getting them from Carol Keen.. then ask me.
 54 days ago by   Cindy Aguilar +1 Votes
JoStarr you do not even know what you are talking about! You act as if you are involved in this. Let's set this record straight for you. The first vet DID NOT say he did not have parvo because he DID NOT test him for it. He also refunded the money the next day when I called him and he realized that he should have tested him, however, where did you get the misinformation that I did not pay the second vet? You claim to have seen all of the paperwork. Just call your friend Carol because she has the paperwork that I paid.

I ONLY paid $400 dollars for the acutal dog? If it is such a small amount, why doesn't your buddy honor her contract and pay it back. Also, she charged me $350 to fly him and it was much less than that so she over charged for that too!!

Get your facts straight before you decide to stand up for someone "whom you have never met in person". What a joke you are.
 54 days ago by   Cindy Aguilar 0 Votes
You seem to think this health certificate proves he did not have parvo. Sick dogs are flown everyday because vets do not test for parvo for a health certificate. I have called several vets, some in Mississippi and they only do a cursory exam.

You are supposed to be the guru of the internet, so look it up.
 19 days ago by   ADW2006 +1 Votes
I AM CONSIDERING BUYING A PUP FOR CAROL KEEN...I RESIDE IN HATTIESBURG, MS SO THEREFORE FOR PUP WILL NOT HAVE TO FLY, BUT IN HER CONTRACT IS STATES THE BUYER HAS 2 BUSINESS DAYS IN WHICH TO HAVE THE ANIMAL CHECKED BY A LICENSED VETERINARIAN...AND IF THE VET FINDS ANYTHING SERIOUSLY WRONG...THEN THE ANIMAL CAN BE EXCHANGED FOR ANOTHER ANIMAL..AND IT SAYS IN THE CONTRACT NO CASH REFUNDS UNDER ANY CIRCUMSTANCES..

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