Kathryn Knox / A Touch of Grace review: BUYER BEWARE! Sold us puppy with undisclosed congenital disease 1

User Comments
We contacted Kathryn Knox via internet and agreed to purchase a 17 week old puppy in June 2013. We agreed to meet half way and took a 5 hour road trip to pick up the puppy. Upon meeting and visually inspecting this puppy she appeared to be fine. Within minutes of us on the road heading home she displayed teary eyes. We later found out it was a congenital defect diagnosed as bilateral lower entropion and we were given a $1, 500 -$1, 700 quote by a veterinary ophthalmologist which our vet has referred us to. It has been months without the breeders support even after numerous E-Mails and phone calls. In the mean time we have managed to find a vet 3 hours from us who quoted the same surgery for $650. And this is the amount we are asking the breeder to cover/work with us on. When we purchased this dog we were offered to enroll into a pet-insurance plan "first month free" however at the cost (as quoted by Trupanion) of $400 -$600 /year at our own expense. Therefor we chose not to go with the insurance plan since we trusted the breeders word that her puppies are vet checked, health and temperament guaranteed and 9 generations of no health issues as still seen on the advertisement of her current litter. We would cover any emergent vet bills down the road as we have been with our other pets as well. HOWEVER, THIS PUPPY HAS A CONGENITAL ISSUE WHICH THE BREEDERS VET, HAVING SEEN THIS PUPPY 3 DAYS PRIOR TO US PURCHASING IT, WAS NOT ABLE TO DIAGNOSE DESPITE THE CONSTANT TEARY EYES? We have reached the end of October 2013 by now and nothing is resolved. The best Kathryn Knox was able to do for us is to suggest to enroll this puppy into a health insurance plan with the company "Trupanion" which she stated covers congenital and hereditary issues as well... After speaking with a representative of Trupanion it turns out that while it is correct that this insurance company covers congenital and hereditary issues however ONLY as long as they have NOT been previously diagnosed. Since Kathryn Grace Knox has been aware of this issue via E-Mail contact since August 18, 2013 and the entire timeline of events she is very well aware of this diagnosis being documented by 2 independent veterinarians. Simply to sign us up for veterinary health insurance under these circumstances is insurance fraud and therefore a federal crime. The breeders kind suggestion "if need be start the vet process all over" simply sets me up for insurance fraud since MY name would be on the policy and not hers... Such an offer is nothing short of UNETHICAL. On an ending note, it is sad to discover that Kathryn Grace Knox to this day is advertising her current litter from August 2013 with the exact same pictures as the ones our puppy was advertised with and still referring to NO HEALTH issues among her litters. All information referred to is documented and can be made available upon request.