Complaint Rating:

Company information:
Kaplan University
6301 Kaplan University Ave.
Fort Lauderdale, Florida
United States
Phone: 954-515-3296
kaplan.edu

When I first enrolled at Kaplan University (Online Classes) in November of 2007, my Admissions Advisor assured me that Financial Aid was going to cover everything for the first 3 terms except for the remaining balance of $2, 305. She then told me all I needed to do was to sign up for a CitiAssit loan through Citi Bank for that remaining amount of $2, 305. After that was done she assured me that I was covered fully for the first 3 terms. (Which was a lie because the balance started to go build up before the 3 terms)

She would even call me from her cell phone to tell me stuff she couldn't say on the recorded phone line. She would even try and tell me what to put in the FAFSA application just to try and speed up the enrollment process. I have now been blocked from my classes because of a high balance on my account that exceeds $2, 000. I don't know why there is even a balance on my account considering that I was told everything would be covered. Kaplan University will do anything to get you to enroll and then after you enroll they slap you on the face with BS! They will tell you that you need a parent loan and all this stuff.

They never told me that I needed a parents plus loan at the beginning of enrollment! I have been scammed and put into debt for no reason! DO NOT ATTEND KAPLAN UNIVERSITY!!

IF you do, take screen shots and print everything to can!! Keep everything!