Complaint Rating:

Company information:
Kaplan University
Omaha, NE campus
Omaha, Nebraska
United States
Phone: 402.572.8500
kaplanuniversity.edu

Education?
Posted: 2008-09-18 by Ripped Off and Regretful


Company information:
Kaplan U./Omaha
Omaha, Nebraska
United States
Phone: 402.572.8500
kaplanuniversity.edu

Warning to all who seek an accelerated higher education experience: STEER CLEAR OF KAPLAN UNIVERSITY!
[This comes NOT from a disillusioned low achiever who couldn't make the grade(s)--I graduated w/a 3.98 GPA.] Wish I had been forewarned, and spent my $$$$ and efforts elsewhere.
Kaplan suckers recruits with LIES AND FALSE CLAIMS, to start with... You'll be told ANYTHING to lure you into enrolling. Applies to every Program they offer. I went thru their Medical Assisting Program. Few things I was led to believe/expect were real. Very few.
Financial Aid is there to confuse and B-S students; they WILL overcharge and you'd better be ready to fight. They tried to convince me/my classmates that an 18-month period of time was really 21 months, for example, to get an extra terms' tuition! HUH?? That's only one example...
Student Services-- Major joke--Students get no help, no straight answers to any question. Administration across the board = LIES, BS, lack of knowledge, unable to address that issue, etc... Unable to communicate w/each other, let alone with students. When you complain, you get the runaround and brush-off when the BS doesn't work...until they graduate you and know you have no recourse.
Part-way into it, I had a sick sense I'd made a mistake, brought up some issues and was 'stroked' to keep me in school, promised things were about to improve, and besides, having that much invested "you don't want to give up now!" They do know how to play on your sense of diligence/hope/whatever will make you 'hang in there', as if perhaps it's really just "you"...
Problems and falsehoods sprang up like weeds; and the courses ran hot (challenging and worthwhile) and cold (complete time-wasters, broken equipment, a med lab teacher with ZERO teaching skills or degree, etc.)
They claim to offer Job Placement assistance; this too is FALSE. Last term over? -- You're on your own!
Had to fight to get final grades & transcripts, after a final term that was a true FIASCO, thanks to the incompetent persons in charge of externship and the final study course, exit requirements, etc...
I am left with anger, regret, and no feeling of pride in my accomplishment---and more than $30, 000 in student loan debt.
Thinking about giving Kaplan a call? Save yourself the anguish--go to a REAL school!