Menu
JustJuelsJewellery
JustJuelsJewellery Customer Service Phone, Email, Contacts

JustJuelsJewellery
reviews & complaints

www.justjuelsjewellery.co.uk
www.justjuelsjewellery.co.uk

Learn how the rating is calculated

1.0 2 Reviews

JustJuelsJewellery Complaints Summary

0 Resolved
2 Unresolved
Our verdict: Engaging with JustJuelsJewellery at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
Verified
The authenticity of the customer service contact information for JustJuelsJewellery has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of JustJuelsJewellery. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

JustJuelsJewellery reviews & complaints 2

Sort by:

Newest JustJuelsJewellery reviews & complaints

ComplaintsBoard
M
4:46 am EDT

JustJuelsJewellery I didn't receive my order and they refuse to refund my money!

I made an order and purchased two items from www.justjuelsjewellery.co.uk and they failed to deliver my stuff. Since I did not receive anything I contacted customer service and asked for a refund and they said that it was not possible since my order was already shipped.
I waited few more weeks and demanded my money back and their rep said that if I want to get a refund I have to ship everything back! I told him that I can't do that because I did not receive the order and they tried to assure me that I did receive it! They literally called me a liar and that was not a good thing! Customer service was very impolite and they actually did not care about my problem.
Never again! Do not order anything from JustJuelsJewellery!

Read full review of JustJuelsJewellery
Hide full review
ComplaintsBoard
I
2:28 am EDT

JustJuelsJewellery avoid!

Do not bother ordering something from JustJuelsJewellery! I have ordered two items from this website over a month ago and received nothing yet. They did not even give me my tracking number! When I contacted JustJuelsJewellery and spoke to one of their reps they promised to provide me a tracking number, but never did that. Still have no idea where my order is. Very disrespectful company! Avoid!

Read full review of JustJuelsJewellery and 1 comment
Hide full review
1 comment
Add a comment
S
S
Sch.howard
, GB
Jun 11, 2016 12:36 pm EDT

website states 1-3 days arrival. Never even got a dispatch email in that time. Company unreachable via telephone and only one of my emails was responded to saying it's actually 1-3 days shipping. no dispatch in time frame given and no response to emails. Order was for my Mums birthday so greatly inconvenient. A week later I cancelled the order as was no use to me late but they sent the next day regardless. Have to refuse the goods on attempted delivery so as to not have to return at my own expense. PayPal and trading standards working with me... Hopefully this appalling company is stopped from trading soon. Some of these positive reviews are suspiciously defensive?! All negitive ones are same problem as mine which speaks volumEs

Is JustJuelsJewellery legit?

Our verdict: Through its investigations, Complaints Board highlights JustJuelsJewellery with moderate legitimacy concerns, advising potential users to proceed with caution. The advice underscores the importance of meticulous review of JustJuelsJewellery's practices before engagement.

JustJuelsJewellery earns 37% level of Trustworthiness

Moderate Trust Alert: Complaints board rates JustJuelsJewellery at 37%. Read reviews and beware of negative issues before engaging.

Multiple low-rated websites are found on the same server. It's possible that the low-rated websites on the same server could be part of a scam. For example, if the websites are hosting phishing pages or spreading malware, they could be part of a larger fraudulent operation.

There was some difficulty in evaluating or examining the information or data present on the justjuelsjewellery.co.uk, an be seen as a negative sign of its legitimacy. This could indicate that the site is hiding information. Consider the potential risks involved in engaging with a website if you're unable to analyze its content.

The website belonging to JustJuelsJewellery has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

We conducted a search on social media and found several negative reviews related to JustJuelsJewellery. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

However ComplaintsBoard has detected that:

  • We found clear and detailed contact information for JustJuelsJewellery. The company provides a physical address, 2 phone numbers, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
  • Justjuelsjewellery.co.uk has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact JustJuelsJewellery customer service

Website

www.justjuelsjewellery.co.uk

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with JustJuelsJewellery?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with JustJuelsJewellery Customer Service. Initial JustJuelsJewellery complaints should be directed to their team directly. You can find contact details for JustJuelsJewellery above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about JustJuelsJewellery. Discuss the issues you have had with JustJuelsJewellery and work with their customer service team to find a resolution.