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JUST PHONE CARDS Complaints & Reviews - nonfunctioning calling card

Review all JUST PHONE CARDS complaints

JUST PHONE CARDS

Posted: 2010-06-24 by   Franklyn K. Ayensu
nonfunctioning calling card
Complaint Rating:  94 % with 16 votes
Company information:
Just Phone Cards
United States
Three or four years ago, I purchased a calling card from Just Phone Cards which I use to make long-distance and international calls. Around Christmas, it stopped working. When I dial the access number, I simply get a busy signal. The card has more than $30 left on it, but I can no longer use it to make any calls. I have emailed and called the customer service phone number provided by JustPhoneCards numerous times. They never respond.

On my recommendation, two other friends had also purchased phone calling cards from the company. Both of them are also facing the same problem. Their calling cards no longer work, and Just Phone Cards will not pick up the phone when my friends call them.

Their website is still up, and they are still making offers and "special sales." In other words, they are still luring new customers into buying the cards they offer.

One website I found on line says gives the address of Just Phone Cards as:

Just Phone Cards
1224 E Green St # 100
Pasadena, CA 91106
(get driving directions)
(626) 792-8177
http://us.wowcity.com/california/pasadena/locbus/1770228/just-phone-cards.htm
Comments United States International Calling Cards
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Comments

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 24th of Sep, 2010 by   K Brar 0 Votes
We have been Getting several Telemarketing Calls from Connect2world from India, they keep calling and calling day and night.

Finally, we signed up for $20 with my Visa card. They Promised that they will activate my service within 10 mins of time. It has been more than 25 Days, my service is not activated.

Moreover, today when i received my card statement, I was a bit shocked to see a $200 Charge by connect2world.

Now, when I called the customer care number: 1-714-464-7400, no one picked the call. I was more Surprised when a Person by the name of Maksud Received the Call and said that the order was placed for $200 by me. When I said no, he started Arguing with me and later he started abusing me in very bad words.

Finally, he said that he will block my service and make sure that I do not get my Money Back.


For my uttermost Surprise, I also had a talk with the Call Center owner and he was just laughing his hearts out.


I just want to aware all the Indians in USA and Canada, that please do not entertain any telemarketing calls from connect2world as this is my experience with them.

I have nothing more to say apart from making a complain to BBB and lets see what else I can do to them.

I did refer my friends to Maksud, I also need to check what He has done to my Friends.

Connect2world is a Fraud Company, so please beware of Scams.
 17th of Oct, 2010 by   Liza-1 0 Votes
I have been using justphonecards for over three years. On multiple occasions there was no connection over the weekends, they charged me minutes for calls that I did not make. When I call customer service, the number is always busy. I submitted a few customer care emails via link on their website and never received a response. I think that the company is a fraud, and I hope that someone will go greater lengths and report them to ftc.
 19th of Feb, 2011 by   MAD DUDE 0 Votes
JUST PHONE CARDS USED TO BE OK BUT NOW I HAVE A PROBLEM AND GUESS WHAT, THERE PHONE WILL NOT WORK! THEY DO NOT RETURN EMAILS EITHER, I GUESS IT IS TIME TO MOVE ON TO ANOTHER COMPANY. ANYBODY EXCEPT JUSTPHONECARDS.COM!
 17th of Apr, 2012 by   gizmo1108 0 Votes
I'm having the same problem with Just Phone Cards. I use the Panda Card to call China and it used to be great, no problems. Over the past year, I have had problems with no calls able to go through or says my card has $0 balance but actually it has over $20 left on it. I have tried calling the customer service # and there is no answer. I have tried email numerous times to no avail. Now I can't even find the website on-line. Very disappointed in this company and after reviewing all the comments, it is clear that this company should be be reported to BBB. Thanks for other posts - helped me to see that I will need to find a new company to purchase my phone cards from. Thank you.

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