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Just Fitness 4 U

Just Fitness 4 U review: Don't use this gym 58

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3:28 pm EDT
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Don't ever sign a contract with this company. They lie about the contract. and there is no such thing as NO CONTRACT. Don't let them charge your credit card either. The company they deal with National Fitness is very difficult to work with. Find another gym.

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58 comments
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Trina Jacobs
, US
Feb 15, 2016 3:06 pm EST

I am a member at the mesquite location of jf4u! The staff is incredibly nice. Some even remember you personally! Equipment is always in great working order. Im always greeted when coming and leaving. Sometimes crowded which I take as a good sign. The sauna room is amazing and people are polite! Im staying until I move in april! I give them a 110% A++! My only delima is the challenges on the app. But im sure that can be figured out! Not a big deal for me! Love u guys for providing us with a gym so close to the house and inexpensive!

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Trina Jacobs
, US
Jan 21, 2016 5:51 pm EST

I just joined and the staff is always helpful! The individual that did my assessment could have taught me a little more but (he was busy with other assessments also) he was great and the machines are all self explanatory! I have no complaints! I was told anout the first and last month payment and it mase perfect sense! I will continue my membership with them until I move out of state! They are polite and the gym is in great condition! And everytime ive been I have always seen the lead supervisor helping out! Im enjoying my time with them!

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KimStew
Los Angeles, US
Mar 07, 2015 11:11 pm EST

In 2009, I was a member of Just Fitness 4U in Sandy Spring, Georgia and cancelled my membership in 2010 after my car was broken into. I told the 'general manager' what happened and the only thing he said to me was that his car gets broken into all the time at his apartment. The gym management constantly allowed a male custodian to clean the women's locker room during business hours and while customers were in and out of the locker room. I walked out of the bathroom and the custodian was directly in front of me doing his job.

After speaking with other members about the car break in, I learned that it had happened to several other customers as well. In fact, many customers believed that the break ins corresponded to the new manager, a black guy named Mike who was hired in 2010. This guy is suddenly hired and lockers and cars get broken into. After cancelling the contract, I received a collection notice for $468 for unknown charges and fees, and lies from the corporate office as well as Sandy Springs location concerning receipt of my notice of cancellation letter. I am urging everyone who should Google this gym before signing a contract. If you choose this gym, you will regret it.

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nolongerthere
Carrollton, US
Jan 29, 2015 10:32 pm EST

The carrollton tx location is dirty, carpets coming up at the seams, no soap in the mens restroom, the manager Dan "who is married" has proven track record of dating females who workout and even dated a much younger employee. Not a place i would want my wife or daughter to join.

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JesusC
, US
Jan 12, 2015 12:54 pm EST

People have been complaining about the sewer-like smell since the beginning of 2013. It is now JANUARY OF 2015 and guess what? It STILL smells terrible! This gym has gotten worse and worse since I joined in late 2012. Here's a quick breakdown of the gym:

Pros-
1. Equipment is ok
2. Low rates
That's basically it.

Cons-
1. Still smells like a sewer unless they leave the front doors open and put air fresheners all over the place (this is how the gym deals with the issue.)

2. If any equipment breaks, don't ever expect it to get fixed. It will simply be put in the back in a room called the "trainer's dungeon." The "equipment graveyard" would be a more suitable name. For months there has been no working flat bench. They are all broken and sitting in the graveyard.

3. This gym has promised renovations and new equipment on multiple occasions, the most recent being about 6 months ago. It seems that this is only said as a marketing strategy to bring in new members because NOTHING has been done to improve the gym. No new equipment, no renovations in close to 3 years besides a couple new treadmills.

4. It is normal to walk into the men's locker room and see broken, hanging locker doors all over the place. If you happen to find a working locker that doesn't have a missing floor, broken lock hinge, missing hinges or a lock hinge with a loose bolt that you have to tighten using your fingers, it's your lucky day!

5. The steam room...HA! what a joke! It is almost never working. It was broken down for 6 months in [protected] before it was fixed. Since then it has been an on/off problem. It will work properly for maybe a month max and then be out of commission for the next 3+ months. On top of that, it looks as though it has never been cleaned and I'm sure you could catch a disease from simply being in there. It is currently closed and has been for a couple months.

6. The tanning room - The oscillating fan broke almost 2 years ago, and wasn't replaced until roughly 6 months ago, forcing members to bring their own or fry. And get this, it wasn't even the gym that paid for the replacement. The manager ended up bringing his own personal fan from home! A fan costs 10-20 bucks, you cannot convince me that the gym could not afford this cost in a year and a half. The trashcan is practically overflowing with used towels (gym members have to clean the bed themselves) every time you go in there. It is rare that the paper towels and cleaning fluid are fully stocked, meaning you have to ask the staff to get more for you. This gym also allows multiple people to go into the tanning room at the same time (there is only one tanning bed). There was one occasion where I had been waiting 35 minutes to tan (max tanning time is 20 min.) Finally the door opens and what do I see? One girl leaving as another 2 already in there get ready to tan! I went to the front desk to complain about this since the girls were simply using the room to gossip and take selfies (2 of which weren't even members). The staff member at the front just stared at me like I had just asked him to explain quantum mechanics to me. His response was "well, they did all sign in." In the event of light bulbs going out in the bed, be sure to remind the staff a minimum of 50 times to replace them, and don't expect that to happen for at least a few months.

7. The staff - considering that working at a gym is easier than running a lemonade stand in front of your house, there really is no excuse for not doing your job. The only real duties you have as a staff member are to say "hi" and "bye" to guests, sell memberships and clean up the weights before closing. Forget about the "hi" and "bye, " the staff is always balls-deep in their cell phones or simply don't care enough to utter a few words. Cleaning up the weights also does not happen. Expect the gym to be a mess, but don't you dare think about forgetting to rerack a weight or else the trainers and staff will be on you like white on rice, making sure that you put up the weights and clean everything up yourself. They'll even yell it over the intercom if they have to and post signs everywhere reminding you to do their job for them. If there is an issue, don't even bother bringing it to the staff's attention, because nothing will be done about it. Finally, you have one particular trainer that finds it necessary to yell like an idiot while coaching his clients. NOONE wants to hear you yelling in the gym. If you want everyone to hear you, go to Metroflex with the juice heads and you can yell until your head falls off. I'm not saying Just Fitness needs to be like Planet Fitness, but there's a line between motivating a client and being an obnoxious [censored].

8. Just Fitness is one of the only gyms to still use contracts. You pay 10-30 a month depending on what you want (10/month is no contract) and an annual $50 fee for "maintenance." Wonder where that money is going since clearly it isn't being used to improve the gym.

The only reason I've stayed at this gym is because of the friends I work out with, and the fact that my 2 year contract is up so now I only pay 50/year. I've had it with this gym and will be contacting the the Better Business Bureau and the Health Department to have an inspection done on this place. It would not suprise me if the sewer like smell turned out to be some sort of a gas leak and the gym is shut down. Texas Family Fitness (the owners of JF) need to get their s*** together and start caring more about their members and less about profit. There won't be any money to make if they keep this crap up.

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Weston T
Atlantic Beach, US
Nov 04, 2013 9:48 am EST

This is the worst Gym I have ever been 2. The manager gave me a $10 a month deal and said if I would like to cancel to do so before month end. Well I did that. Over $100 in fraudulent charges later, I had to file with my bank to receive my money back. These people are liars and frauds. Just fitness should be put out of business.

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monicape
Plano, US
Oct 12, 2013 2:47 pm EDT

This place is by far the worst place I have ever worked out. I got the two year membership and I totally regret it now. My friend begged us to get a personal trainer so I eventually said yes. Well, we were suppose to train with what we thought was the guy that invited us to do the free sessions. Our first day however it was someone completely new. I was slightly annoyed that they changed it without letting us know. Anyways, we were with this person for maybe two weeks and all of a sudden she leaves. We had no idea that this person left, she did not let us know ahead of time or anything. The first guy also left so we were settled with someone else. I froze it for a month to figure out who our new one could be, and then later found out money was missing out of my account. I did not get to do the days that I payed for and before finding out who my next trainer will be, the gym closed. I then made sure that they froze my account for six months because I was livid, I asked if we could agree on something and they simply would not. Well now I found out that they took $800 from me. Not only was my account suppose to be frozen, but they had charged extra. I am so livid, do not go to this place. I have another membership at 24 hour fitness and that was by far the best choice I made.

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suzukibean
Atlanta, US
Sep 24, 2013 12:17 pm EDT

No air conditioning at the Sandy Springs gym for three months. They won't even put a fan by the machines. The people who work there are rude (except for Ryan) and there is no customer service. They lie and say yes, we will turn up the air conditioning, yes, we will bring in fans, yes, yes, yes, but there is no action.

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Appualed and Shocked!
Jacksonville, US
Jun 21, 2013 9:21 am EDT

DO NOT SIGN ANYTHING AT THIS GYM -- EVER! They DO NOT TELL YOU that you are SIGNING A CONTRACT. They are very deceptive. My brother specifically told them that he was only going to be here for the summer and then moving back, so he needed something SHORT TERM and they did not show him that he was signing a two year contract. He simply signed an electronic space with no text indicating the two year agreement! My husband and I were not told that it was a two year commitment! The beach location is a dump! The floor is coming up. The bathroom flooring is breaking and falling apart. One of the paper towel dispensers in the ladies bathroom has NEVER BEEN IN WORKING CONDITION or had paper towel since I have been there. Many of the machines are rusted, the upholstery torn, seats wobbly and dangerous, the pins broken rendering certain resistances unusable. There are not enough plates for the machines, especially during peak hour so people are searching all over to find them and stealing them from your machine. The weights are NEVER re-racked so once again, you are constantly searching for them. The cable machine is missing the proper handles and when asked if they had any more, we were told, "I asked my manager, but they haven't done anything yet. Many, but not all, of the personal trainers are clearly do not care about their jobs and spend most of the day sitting on the couches doing nothing but playing on their phones. One of them looks like they are constantly stoned. The personal trainers don't even really work out?! How can you help people when you don't practice what you preach? They clearly do not know what they are doing and do not take their job seriously. This place is a dump and a joke. Now, I am suckered into a two year contract somewhere where I can't work out because most things are not in working order!?

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GSnapps
Middleburg, US
Apr 02, 2013 1:57 pm EDT

I have been a member with Just Fitness for two and half years. I had moved over 30miles away and have not been able to go. I had inquired with canceling membership in Jan 2013 and was told they use National Fitness for canceling. I sent required info and kept getting run around. In March after my yearly fee had been withdrawn from my checking account I was told I had to now go inside the store to cancel membership. Member was finally cancelled so I was told and my checking account has been debted again for monthly fee and they refuse to correct the matter. DO NOT JOIN THIS GYM!

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pitty m
Garland, US
Feb 07, 2013 5:38 pm EST

Estoy en desacuerdo con Just 4 fitness White Rock, por que alguien robo mi Iphone de una de las maquinas, a los 2 meses me doy cuenta de que la persona de limpieza tiene mi Iphone lo reconozco por que tenia un Case que yo mande hacer especialmente. Ellos en vez de creerme le llaman a la policia y me corren del GYM. Pero yo puede comprobar que era mi Iphone y lo recupere, pero ellos me cancelaron mi membresia, me corrieron, me regresaron el pago del ultimo mes y NO ME HAN PEDIDO una Disculpa...
Esta ha sido una falta de RESPETO tan grande que yo como dueña de un negocio, jamas le he hecho a alguno de mis clientes y este que solo es un manager, no tiene derecho a tratar asi a los clientes. Es lo peor que me ha pasado ... Jamas regresaria a un lugar como este. Donde le roban a la gente sus pertenencias.

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Blapoo
, US
Nov 15, 2012 2:12 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I started a membership at Just Fitness 4 U over a year ago for myself and my wife in Sandy Springs, Ga. When I moved, I needed to cancel my membership. I was told to bring proof of my new residency to cancel. I did, a young lady scanned my lease, took my entry cards and said, "Thanks. Best of luck." 4 months later, I come to find my account was never stopped being billed. When I asked what was happening, management told me my appeal to cancel was denied. No one notified me of this denial. Also, due to employees using the system incorrectly, they could not track down who scanned my lease and put on this cancellation charade for me. I have a year left on my contract and would not / cannot use this gym anymore. The 3 outs available according to the contract are to move to a different county, die or go on disability.

Just Fitness 4 U and its employees will rob you blind in broad daylight and when asked about it, will shuffle their feet, stare at the floor and say there's nothing they can do. I'm being robbed for the next year because an employee lied to my face and can't be tracked. DO NOT SIGN A CONTRACT! DO NOT GET A MEMBERSHIP HERE!

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YouKnoFU01
Jay V, US
Oct 23, 2012 5:11 pm EDT

Don't use this gym. I signed up and payed two years at $32.09 and become a lifetime member, after contract agreement. They HAD to get my bank account number for automatic monthly payment. After the two year was up, National Fitness continued to withdraw money out of my account which caused my account to overdraft. When presented with the situation I was told by the staff that they would pay back the $32.09 but the rest is "YOUR PROBLEM!" I was treated rudely inside the gym located on philips and baymeadows rd. When I asked why it was my problem?( This was two months after contract had reached it's agreement.) The "general manager, " by the name of Chris B. and Hannah/manager (He wouldn't give me his last name) The employee that was standing next to him was on the phone with his wife/girlfriend wouldn't give me the store location number. The employee thought it would be funny to hand me their business card. I stayed inside the store and called the 800 number found on the buttom of my contract and told the GM to stay put while I call them. He then turned around after saying that his job was done. He walked back into the glass office on the corner as I stood there wondering why I just got royaly skrewed! I payed two years like agreed on the contract with my account number, then they turn around and breached the contract! They messed up my bank account. I ended up paying overdraft fees because of the gym. It clearly says that National Fitness overdrafted it. Now I can't even go to the gym anymore after how I was treated. I payed two years. I think that National Fitness owes me some money. Please any of you right minded people, DO NOT GO THERE! THEY F@!KN' SUCK! THEY WILL STEAL FROM YOU! OH YEAH! ALL THEIR EQUIPMENTS ARE BROKEN TOO! Every month is a new manager. I wasn't the only one that they did this to. It was me and fifteen others. JACKSONVILLE, FL

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Cella
Dallas, US
Aug 13, 2012 8:46 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I just paid $75 to cancel my membership, because I had no picture on file. I've been going there for Artleast 5 months & had never been asked to take my pic. They hired this new kid & the first day I met him he yelled out in front of everybody that I needed to stop & take a pic. I refused to take it. First of all I'm not in high school don't yell at me. 2nd, no prob, I'll do it later . This guy went and got the manager & they went to get me in the middle of my work out. The lil ### went & told on me like my 4 year old tells on her lil brother. All because he said it was a security issue. I'm sorry I didn't know we were on code red that day. I will never go back, I rather pay more & go to a professional establishment like LA Fitness!

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JDH4
Alpha, US
Aug 10, 2012 1:03 pm EDT

Signed a month-to-month agreement and 12 month personal training agreement with Fitness 4 U in Alpharetta, GA. After the 12-month agreement was over I agreed to continue on a month-to-month bases. After 14 months they doubled my monthly dues. I asked the manger to reconsider but his bottom line was take it or leave it! So after some consideration I decided to leave it. The main reason being, I had four different personal trainers in the 14 months and the last trainer was missing half the scheduled appointments. Now after providing written termination to the Alpharetta club and National Fitness in April 2012 they continue to bill me. Had to request a merchant stop to my Credit Card Company.
Recommend not joining any Fitness 4 U or signing up for personal training. Join your local YMCA – you will get better value and not be hassled if go in a different direction.

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antiquarian
Jacksonville, US
Jul 06, 2012 4:06 am EDT

I have been a member of the Mandarin Just Fitness for about a year and a half now. I find it to be clean and the equipment is well maintained. I do agree that the main push for them is to get everyone to buy training packages - that is how they make their money. The trainers themselves are not making much at all per hour; the majority goes for management, etc. I signed up for a year's worth of training and should have read the contract more closely. I still had to give 30 days written notice to the company managing the billing and, yes, got stuck in the same pattern of them not getting it before the payment date so paid them for an extra month. Fortunately I loved my trainer, but didn't like the policy. My advice to myself and others... read ANY contract closely before you sign! As for the gym membership I just write them a check up front for the year because I didn't want them to have access to my accounts. I do the $10/month plus the "maintenance fee", then I'm done for the year. I can see how that wouldn't work for larger families with higher plans, but for a single membership it may be worth considering. I like the convenience of the gym and will write them another check come 2013!

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finishjusfit
, US
Jun 19, 2012 5:58 am EDT

I personally WORKED FOR THE JUST FIT IN JAX AREA BUT I QUIT I know all the managers in the jax area! !.. TRUST ME THE GAME IS TO GET THAT MONEY! !.. MEANING BUY TRAINING ... THATS WHERE THE MANAGERS MAKE THEIR MONEY AT.. OF COURSE THEY WILL COME OFF NICE!.. BECAUSE WE WANT YOU TO BUY TRAINING THATS THE WHOLE OBJECTIVE!... WHEN WE HAD MANAGER MEETINGS WE DIDNT TALK ABOUT HOW TO BE MORE KIND TO THE CUSTOMER WE TALK ABOUT WAYS TO GET THE CUSTOMER TO BUY!. EVEN IF THEY HAVE TO SELL YOU A DREAM THEY WILL i know!. Just fit is a scam! And greedy money hungry ### holes

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finishjusfit
, US
Jun 19, 2012 5:48 am EDT

Gary all scams to get money put pf peoples pockets for training that is also bull ###.. it is not worth it... it is all a game!

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Oil Man
Carrollton, US
Jun 13, 2012 10:23 pm EDT

It is funny how I see a lot of the exact same comments (word for word) on the LA Fitness complaint site. It is amazing! Yeah, some people do have problems with gyms all around the country but the fact is, read what you are about to sign. If you are adult enough to enter into an agreement with a company, you should be grown up enough to know to never trust some salesperson and their pitch. Honestly, never give up any personal information when entering into a contract, no social, no DL. Besides, who the hell has a contract for their gym these days anyway? That should be your first clue! The major fitness companies are month to month, no contract. The contract days are outdated and should not be allowed in the fitness business. Just Fitness has way too much turnover here in the new Texas locations. It is not a very well ran company at all. The Plano location didn't have a manager one day because he was out playing golf with his buddy the District manager. LOL There was no staff there that day. These guys do everything the outdated way as well. I have been in the big fitness centers and the experience is totally different. Just Fitness needs to try to hire someone from 24 Hour Fitness or LA to show them how to run a fitness center. They said they changed billing companies at the first of June and I was double billed for the month. Still haven't had that money credited back yet. The trainers in Carrollton are a joke. They appear to have very little knowledge of proper form or any training on updated techniques. They have one guy there that I finally got to talk to the other night and he is the first employee in Carrollton that I have met that I will actually listen to. He is sharp! He actually has degrees in the field and has hours of research to back up his words. The big guy also makes it all make sense to the general population. Go up there after 8 and look for the Big Man in Black! He has all the answers to any question you may have about developing the proper program to suit your goals! He doesn't think that everyone wants to be a stupid bodybuilder and he listens when you speak. He then waits, then speaks, that is something an educated person does. I doubt he will be there long, he is way too ahead of that place! Get over there and ask your questions as soon as possible, I'm sure he's gonna be gone soon!

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GOINDOWNSLO
Jacksonville, US
Jun 01, 2012 12:19 am EDT
Verified customer This comment was posted by a verified customer. Learn more

June 1st 2012
Just Fitness 4 you is a SCAM! just like many others I read about here, my wife daughter and son signed for what they called their "hardship deal" $20.00 a month plus fees and taxes and a yearly charge of $50.00 plus fees and taxes each year for “MAINTENANCE”. (That’s 150.00 plus tax a fees for all three) and a 24 month contract
1) The "hardship deal was BS in my book, it’s what everybody else gets if they pay the 20.00 upgrade
2) My wife and daughter go for Zumba twice a week (when they do) that's it! 21.39 + 21.39 = $42.78 for eight Zumba classes?
My son never used the facility more than 10 times, then he left for boot-camp (the U.S. ARMY) in November 2011 and the nightmare started.
He wanted to cancel his membership they gave him a runaround until he got tired and had to leave any way.{ MONEY SINCE 11/20/2011 ...THESE PEOPLE DON'T EVEN RESPECT A 20 YEAR OLD SOLDIER. THEY DON’T RESPET THE US ARMY!
I have been staying away from all this because I lose my temper very easily and this ### have to be treated with the utmost finesse, give them their own treatment in reverse.
I cannot stand by and watch these low lifers steal my son’s money.
I will be opening a class action lawsuit; if we can join in together I am sure we will succeed.
You can join me at 4crhp24@gamil.com GOOGLE+
By the way, my wife and daughter go mainly to the Mandarin location in Jax Fl and sometimes to the Baymeadows.
Let’s put these scammers in their place. In these hard economic times we need help and solutions,
Not rip off con men like these to get rich off idiots like us.
I have terminal cancer; my last wish is to see JF4U go down in ashes!

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linzoa
Alpharetta, US
May 08, 2012 5:04 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I lost my bank card which was authorized on their lame verison of a "contract" to bill me for the membership. I got a new bank card and miraculously this company National Fitness got my new Visa Debit Card number. They will not tell me how they got it. All of the other merchants I had recurring billing with under my old debit card, I had to reach out to them and provide them with the new billing information, as Wells Fargo I had told me I would have to do. I do not know how this company gets away with all of this. When I signed my contract in 11/2010 - I was signing a year contract. Suddenly today they printed me page 1 of a 2 page contract showing I did in fact sign a 24 month agreement, which I disputed with them last Nov when it was originally to be up. I was trying to adhere to the cancellation policy they have. They cannot produce page 2 of the contract and cannot tell me where they got my new banking information. Something fraudulent is going on here. I am going now for ALL of the $$$ I have ever given them, not just the cancellation I last year. I was also told in Nov 2011 that $75 would buy me out of the last year of the contract at that point, but that the further into the contract I got the less it would cost to cancel. This contract says nothing about cancellation fees. Its all just a bunch of garbage. Class Action LawSuit Please!

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mrswalton
jacksonville, US
Mar 08, 2012 5:37 pm EST
Verified customer This comment was posted by a verified customer. Learn more

This is a Terrible company...The employees are rude and they give you a hard time when you want to cancel your membership ...And my cancellation was for health reasons...Please send a Certified letter because they will tell you they never recieved you letter for Cancellation...Go to another Gym...Total Rip Off

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readddyyy
, US
Oct 21, 2011 5:03 pm EDT

I AGREE...PLEEEEEEESSSEEE WHATEVER YOU DO NEVER JOIN THIS GYM...THEY LIE TO YOU AND TAKE MONEY OUT OF YOUR ACOUNT THIS IS ONE MISLEADING PLACE AND I WILL NEVER RECOMMEND THEM TO ANY ONE THEIR WHOLE STAFF AT THE JUST FITNESS IN ALPHARETTA IS HORRIBLE //////NEVER JOIN THIS GYM I REPEAT

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averagejoe00
, US
Aug 25, 2011 10:45 pm EDT

Contracts are not cancelable dummy. Thats why there are two options. Read stuff before you sign it... It's not a difficult concept. Maybe if you people worried more about excercising than canceling your membership you wouldnt be so miserable!

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HMB<3JSS
Johns Creek, US
Jul 14, 2011 2:25 pm EDT

I had a similar issue with canceling my membership with Just Fitness. I filed a complaint with the Better Business Bureau and Just Fitness' response was that they already told me I could close my account in the manner I wished and they would honor that. I'm taking care of this today and hopefully will never have to deal with these people ever again.

I highly suggest anything you do with this company, GET IT IN WRITING. That is the only way you can verify anything. Also, if they are giving you trouble. File a complaint with the BBB. This gym is SHADY! They shouldn't even be allowed to operate.

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candace63
, US
Jul 03, 2011 3:04 am EDT

I live in TX I actually love Just fitness 4 u the staff is very nice and the gym is clean and no problms with my billing either. I had one of them free workouts there that they offer when you join the gym. I worked with Lavelle he was awesome I didn't buy the training right now beacuse i'm in school and work so I don't have time. He never pressured me into buying. Also when I come in the gym he still says hi to me and ask how my goals are coming a long, I can tell he really cares. When I finish school I will get training from him becasue if he is still this nice to me and my family and I didn't buy the training and it's been 3 months now then just think how he will take care of me when I actually train with him. I actually feel that the training and sales staff really care about there members health and they just don't look at us like a number.

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oman990
, US
Jun 12, 2011 2:58 pm EDT

I relocated out of state, one year after my contract ended with them. I tried canceling, but was told I had to call national fitness. Did so then I was told I had to send a letter with proof of relocation... Did so again and they didn't cancel the acct.. They kept on taking money frm my acct.. I had to let my bank block them, which cost me more money... STAYYYYY AWAY

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beauty MH
jacksonville, US
May 06, 2011 3:44 pm EDT

this gym sucks
I registered 2 months ago, , they told me if u pay for this package u can use all classes and we offer fitness ladies room with brand new air conditioner in whole building and new machines, , , , , , i asked her specificly do u have classes for after 4pm, , she said yes! and now i signed a contract, , , this place has no air conditioner in movie room or ladies room for 2 months now keep saying oh! we are waiting for a part that we ordered, , lie, , , just charging us but not speding the money to fix this imporant stuff, there is not enough machine most of them broken, , same machien for 2 months not bather to fix them, , classes : they don't allow for than 20 people in classes unless u want go to stupid zumba which is waist, , i want cycling, or other classes, , , they don't spend the money to buy enough bikes so u can use the class, , this is unprofassional, they lie to get people sign the contract now i can easily cancel my gym by dr note but i cannot get refund for the application fee they charged me, , so discusting how people lie to make money. good thing i have a friend as an attorney and we are going to sue them if they refuse to refund full amount i paid for this stupid contract because it was base on lie, , , by the law they have 30days to fix what was prmosed in the contract and if i am not able use the classes and have air conditioner room i have right to sue them if refuse to refund me the money ..oh! the lady i spoke to jennifer or jen she lie to me to sign the contract, , , than i spoke to someone else i think was manager her answer to me was: oh! hey! excuse me i understand u have complaint many time about this air conditioner and not enough bike in cycling class but oh! well! lets be happy that we are doing something about it even though it takes 2months, with $30 monthly fee ma'am u are getting pretty good deal, , , , , , , wow! it was unbelieveable how unprossafional rude she is...M.H, , , jacksonville, Baymeadows location

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Jacksonville 1
Jacksonville, US
Apr 27, 2011 5:02 pm EDT

I am also having problems with National Fitness. I called yesterday and was told that, per my contract, I had to give them a 60 day notice to cancel my membership. The contract they were referring to was one I signed with Golds Gym several years ago as I have never signed a contract with Just 4 U Fitness. In any event, I said, "ok I am now giving you notice that I want to cancel my membership." but the lady on the phone told me the notice had to be in writing. When I hung up the phone, I typed and faxed a notice to two different fax numbers and also sent the notice via certified mail just in case they ever claim they didn't receive the faxes. This morning National Fitness called and left a voice mail to tell me that they had received my faxed cancellation request and that my account would be canceled on July 9, 2011.

Hmmm. I am required to give a 60 day notice to cancel. I gave written notice on April 26, 2011 yet they are trying to say the date of cancellation is thirteen days after the 60 day notice ends. I am 100% certain that they did this so they can TRY to bill me for three months instead of two which is all they would get if the account was canceled 60 days from the date of the notice. I am sorry but I am NOT paying this company for three months worth of gym membership fees (May 9, June 9 and July 9) for a gym membership that I cannot use because I am moving at the end of May. As far as I am concerned, it is a complete rip off and something has to be done to stop these people and their shady business practices.

I read online that someone in Florida filed a class action lawsuit against LA Fitness for its billing and contract termination practices. Having read some of the facts in that case, I have decided to look around for a lawyer who will represent me in a lawsuit against National Fitness and Just 4 U. So, if anyone else has had issues with National Fitness and/or Just 4 U Fitness billing you after your account has been canceled or billing you for months beyond the date on which your cancellation should have taken effect, please get in touch with me. If enough people come forward who have been duped or had money stolen from them by these companies then I am certain we will find an attorney to file a suit on our behalf. You can email me at jaxscorpio34@yahoo.com.

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azil
Cedar Hill, US
Apr 26, 2011 6:24 pm EDT

I had problems with the Mesquite.John stopping me because I have not scan in. John was rude no customer service skills. does not know how to talk to people. Make them mad they will over charge your card. You can get the same deal in a different gym. For the day care they are only open 2days out of the week and all they have is a big room for the kids to run around like crazy, they have the small kids with the big kids. front desk, If you walk in a store the will ask you if you need help because thats what they have being told to do.

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No more Just 4 Fitness
, US
Apr 25, 2011 5:08 pm EDT

This GYM sucks! They trick you into a " Contract" and don't get a pay cut cause they will not let you out of it! I will def be taking my services back to LA Fitness!

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Jackie CC
, US
Apr 04, 2011 3:29 am EDT

Marietta Just Fitness 4 U Manager,
Just a note to tell you 3 things: 1. I am so enjoying my work-outs with my Personal Trainer child Chris! ( He is soooo young) but knowledgeable, fun, tough, and sensitive to old ladies' problems! He makes the time go so fast and knows his stuff. I have gotten so much stronger. He's great!

2: Please congratulate the cleaning staff for me. Before you came things were getting a little dusty & dirty. They are doing a great job. I try to remember to tell the little girl when I see her in the locker room. I think they will try harder if they know they are appreciated.

3. The people at the front desk are always so encouraging. Every time I come in they tell me to "enjoy my work-out" and to have a good day when I leave. It makes the gym seem like my own personal work-out area. By saying that to me, they helped me change my attitutide about working out----wonder how many other people have been helped by it---you may never know!--------Keep up the good work! Jackie C

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DanaLCD
, US
Mar 10, 2011 8:28 pm EST

If you want to cancel the membership, you have to send a letter to National Fitness. Be sure they get it by the end of the month, or you'll end up paying for the next two months. I sent my letter on January 31, they received it on February 8, and they say it takes 30 days to cancel, so I got charged again on March 1st.

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Pamelynne
Terrell, US
Mar 10, 2011 2:01 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I just signed up at the Mesquite, Tx. location. I decided to start working out, and got a 1 week free pass at 24 hour fitness. I have been there twice, both times it was so packed that I couldn't even find a parking space. When did, I went in, and all the machines were being used, no lockers were available, and the people who worked there were less than helpful. They kept trying to sign me up for 100.oo and 50.00 a month after that. my husband told me to shop around, that's when I spotted Just Fitness. I went in, and the people were very friendly. The place was very clean, there was plenty of parking, there were available treadmills, all with tv's, they have a theater room with elipticals, they offer zumba, yoga, kickboxing and cycle classes, and there is plenty of staff to help you. I'm not that interested in weights, but if that's your thing, they have a ton of weights. They have the dry sauna, clean locker rooms with showers, and huge lockers. All this for 19.99 a month!I'm ditching the rest of my free week at 24 hr fitness and startng at Just Fitness today, and can't wait.

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Erica123
Garland, US
Mar 09, 2011 1:24 am EST

Erica

I actually loved this gym the people were very nice and I haven't had any problem with any charges on may card or may membership. I also got one of there Trainers named Lavell in the White Rock Tx location and he is awesome . He is a very good listener and he really knew what he was talking about. Only bad thing I can say is that they don't have any floor matts but club is very clean and staff is nice as well

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Felicia1202
Dallas, US
Feb 28, 2011 9:31 pm EST

Wow one or two bad reports can't be based on all of their gyms. Take walmart for example a lot of them I am scared to buy my products out of. However Just Fitness 4 u in Mesquite texas is great. Employees are extremely nice, kids club is just a huge room full of toys which is all they need. Gym is completely updated. They are very clean and helpful. So you pay 29.99 the 1st month then 20 bucks after that which includes gym, classes, tanning, kids club and guest which means you can brings friends Thursday-Sunday for free. You can't beat the price. All cardio equipment has personal Tvs, and all machines are brand new. Love this gym!

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Dorothy L
Jacksonville, US
Feb 11, 2011 4:20 pm EST

I joined this gym in December and chose not to do the $10 one but the $20 contract because you get so much more. I go to the new location in Mandarin (Jacksonville, FL), and am very impressed. They really do care about you and will do everything in their power to make sure you succeed. You get a free personal training session when you sign up with no obligation. Lynn, the personal trainer, was great. She really got to know me and gave me a great workout. Jimmy is also fantastic. This is the first gym I have ever been to and he made sure to help me with all the equipment. He is always there to answer any questions I have, and will work with me the entire time I'm there. He also gave my fiance a free month and has offered to help him with any questions he may have. I love this gym and highly recommend it to anyone. I've already told all of my friends about it and some of them plan on joining. The only complaint I have is that I cannot get there as often as I would like due to school and work.

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legal larry
, US
Feb 08, 2011 4:58 pm EST

this looks like a nice class action law suit

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Amber, Brittany, Celeste, Chelsea
, US
Jan 26, 2011 1:55 am EST

The girls at the Oasis Club met up with a manager or trainer named Gary at the Snellville Club a while ago. If this club were closer to Oasis a lot of us would already be members there. Gary took time to get to know us at the club and invited us all to Snellville. A few of us went over and trained with him and it was scintillating to say the least. We gals need our bodies to be fine-tuned because this is how we make our money. Please build a Just Fitness closer to the Oasis and have Gary there!

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Courtnee
Atlanta, US
Jan 15, 2011 8:00 pm EST

I must say i heard that Just Fitness passed on a tremendous mgr. at the Snellville location. I had originally trained with a guy by the name of Gary and he is better than any trainer I have had to date, and i have trained at numerous gyms. When we heard that the VP there passed on promoting him I and my friends were dumbfounded. What is this company thinking? Please, if any of you has a brain in your head, Gary needs to be running the show--it would be a great boost for the company! Get your heads our of your [censor]!

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