Complaint Rating:

Company information:
Bahrain
Phone: 0097336592240

Hi,
i booked 4 return online Jetlite tickets (using credit card) from kochin to bangalore for 6th and 8th oct 2008 to attend an urgent meeting,
on 27ht Sept, i received a mail stating that the flight is cancelled and contact the toll free no. or the airport jetlite counter for further details,
although there was no resposnse from the toll free no. provided, one lady personal from cochin airport counter(jetlite) named Rita attended with care and she asked me to call after half an hour to get the complete details, but since then no one is answering the call untill now,
once credit card is already been charged and i dont know to whom i should put up the complain,
the last remedy would be to file a case in consumer court, as more than the money, its the financial lose that would occur to me because of the flight cancellation,
atleast they should inform me about the rescheduled flight or attend the calls, this is shameful act from Jet. nothing less than a kind of fraud activity,

Sunil