Complaint Rating:

Company information:
Jennifer furniture
16672 beach blvd
Huntington Beach, California
United States
Phone: 714 842 3738
jenniferfurniture.com

Worst service and most shady company I have ever dealt with. They took our money immediately and never did deliver all of the pieces of the couch that we purchased from them. The piece they did deliver was damaged and they tried to hide it by placing the damage against a wall. We tried for weeks to get the other piece of the couch and to get the first piece repaired by them. They never called us back, never fixed the damage, never delivered the rest of the couch. They would not give an address to the warehouse for me to get it myself, would not give me phone numbers to them, would not give me email contact, and the "corporate" number never gets answered. DO NOT BUY ANYTHING FROM THIS COMPANY!! The sales people lied and said that there is only a 10% restock, the fine print says 30% plus any delivery fees. If you buy from them you may as well kiss your money goodbye. If you do happen to get your product, enjoy the garbage workmanship. The piece that did make it to our house was crap compared to the stuff in the showroom.