Complaint Rating:

Company information:
JDByryder
16 Glenwood Ave
United States
Phone: 410-869-1861

I have on several occasions been harrassed by account managers to make a payment(which i do bi-weekly)This last time I got a call from the account manager telling me that she needed my payment right then and there..i informed her that i'd have to make the payment when I got home because that is where my checkbook was.I had in fact worked until 8:30 that evening and it was too late for me to call in my payment.The next day I got a call from a woman telling me that she was coming to re-possess my car and then very rudely demanded that i wait for her and give her my keys...I had forgotten to make my payment that morning(less than 48 hours after my payment was actually due)so I told the lady that I would make my payment right then and there so it would save her a repo trip to my house.the lady told me that she was from ADP towing and was very rude and nasty.So I called CNAC to give a payment and the gentleman that answered my call(who was NOT my account manager)informed me that JDByryder has the right to come and get my car even if I am 1 day late...and I have been paying on this 13 yr. old car for 30 months now and it is a 202/month payment...which means that I'll be paying over 7, 000$for a car that is only worth 2500$ or so...anyway...when my account manager got to the phone...she informed me that CNAC had multiple towing repo companies that they used and she had no way of knowing who this lady was, but i'd better make a payment so she could cancel the repo order...I gave the payment and waited for confirmation.When she came back with the confirmation #...she informed me that she had talked direstly to the tow truck driver and complained in my behalf that she needed to brush up on her"people skills".Now...how did she magically find the repo truck AND the driver in 2 minutes when she had JUST informed me that there was NO way of knowing what company this was?NOT the first time that i was lied to!!!