Complaint Rating:

Company information:
Cameraaddict.com
Brooklyn, New York
United States
cameraaddict.com

I found the lowest possible price on a High Zoom Camera. I cancelled my order with another company because this website had it much lower. I ordered it online, the next day I went to see if any updates had been made, and there was a message to call the Customer Service Dept and an extentsion. Everything was fine, wanted to confirm my billing address and shipping. Then tried to sell me all these add ons. I repeatly saying no to the extended life battery, warrenty, etc. Then at the very end of the conversation this rep informs me that did I currently have ordered the JAPANESE model, would I like the US model instead. Well whats the difference, i asked. Well the Japanese model has a shorter life on the battery and all the menus are in JAPANESE. Being I don't plan on learning to read JAPANESE anytime soon, I asked how much the US model was. And of course it came out to the full price, no deal. I quickly cancelled my order with them, and returned to the site to see if I missed some information. NOPE NOWHERE IN THE PRODUCT DESCRIPTION DOES IT STATE THAT THE MODEL IS AN IMPORT. I will never refer this company to anyone. Shady selling tacts and omitting valuable pieces of information is no way to run a business. Needless to say I have re-placed the order with the orginal site via phone to ensure that they were not trying the same tactic. Taking peoples hard on cash in this day in age is disgusting. At least inform you customers first.