- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- UnReplied
- With attachments
Salon and Spa
On July 7/16 @ 6pm I went to Janet and Jane's Salon & Spa in Sylvan Lake,
I was excited to be having a perm done on my hair as I work early hours and a wash & go would make life much easier ! I told the stylist that I wasn't wanting my hair super curly but obviously when a person gets a perm they expect to have some curl. When she finished with my hair 2 hrs later I was shocked, the bangs were completely straight and she had put styling product in it which gave it some body, I paid $170 plus $10/tip and went home tired and feeling discouraged ( been up since 4am & worked a 10hr day ) I had hopes that it would look better in the morning !
Next morning I only wet it down it was terrible, over processed and straight in numerous area's.
I went back to the salon and the girl's at the front desk agreed that the perm didn't take and it was straight... Then the owner's ( Janet and Mona ) started in on me, they said that my hair looked fine, they said that I must have washed it, They also said it was problem straight because I slept on it. Mona said that I told the stylist that I didn't want curl... ***Why would I get a perm...loose curls would have been nice. They both made me wait around for about an hour while they left me waiting and discussed how to deal with the situation in their office. All I wanted was a refund and all they did was argue with me.
I left frustrated and belittled and went to another Salon where the Stylist told me that my hair had been over processed and it looked like a permanent that had grown out and I ended up having to get several inches cut off ! I have had perms in the past and no problems until now ! My hair is a mess still and when I try to leave a review they delete it !
That's so rude how I was treated and now I have this damaged hair to deal with every morning and not even a I'm sorry let alone being refunded, So if you are ever not satisfied with the service there, realize that the owners will not refund, only argue that somehow it's your fault that you're not satisfied.
Is Janet + Janes Medspa + Hair Studio legit?
Janet + Janes Medspa + Hair Studio earns 91% level of Trustworthiness
Perfect Trust Endorsement: Janet + Janes Medspa + Hair Studio achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.
Janet + Janes Medspa + Hair Studio has claimed the domain name for janetjanesmedspa.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Janetjanesmedspa.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Janetjanesmedspa.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
However ComplaintsBoard has detected that:
- Janet + Janes Medspa + Hair Studio protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Janet + Janes Medspa + Hair Studio has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Overview of Janet + Janes Medspa + Hair Studio complaint handling
-
Janet + Janes Medspa + Hair Studio contacts
-
Janet + Janes Medspa + Hair Studio phone numbers+1 (403) 887-0123+1 (403) 887-0123Click up if you have successfully reached Janet + Janes Medspa + Hair Studio by calling +1 (403) 887-0123 phone number 0 0 users reported that they have successfully reached Janet + Janes Medspa + Hair Studio by calling +1 (403) 887-0123 phone number Click up if you have UNsuccessfully reached Janet + Janes Medspa + Hair Studio by calling +1 (403) 887-0123 phone number 0 0 users reported that they have UNsuccessfully reached Janet + Janes Medspa + Hair Studio by calling +1 (403) 887-0123 phone number
-
Janet + Janes Medspa + Hair Studio addressSuite 90A Hewlett Park Landing Mall, Sylvan Lake, Alberta, T4S2J3, Canada
-
Janet + Janes Medspa + Hair Studio social media
Tan Your Hide
7 reviews
Homegrown Cannabis
1 review
DermFx
6 reviews
America's SPA-MART
9 reviews
Vallarta Gardens
7 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!