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IvoryResearch
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3.7 3 Reviews

IvoryResearch Complaints Summary

2 Resolved
1 Unresolved
Our verdict: With a good resolution rate, IvoryResearch generally handles customer issues well. However, it’s important to be proactive. Familiarize yourself with their processes and services. Reading through various customer experiences will provide valuable insights into how they handle complex issues.
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IvoryResearch reviews & complaints 3

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Newest IvoryResearch reviews & complaints

ComplaintsBoard
B
5:49 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
IvoryResearch has left an official reply on this complaint.

IvoryResearch terrible essay!

I have ordered an essay from IvoryResearch and they claimed that all their writers were professionals and that they guarantee high quality work. Well I believed them and that was the biggest mistake I've ever made! My essay was a disaster and it failed! I contacted customer service and demanded my money back and they said that it was no longer their problem and that they never told me that I'll get a high grade! No, they actually said it in the first place! This company is terrible! Even a copy and paste essay would be much better than one they made! Stay away!

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ComplaintsBoard
M
8:41 am EDT

IvoryResearch They didn't provide project on time. As well as they ignore me

I ordered big work from the company www.ivoryresearch.com. The rep promised to finish it on the next week, but he failed. I asked when I would get the work, but the rep didn’t provide any info. He simply ignored me. I have no idea what measures to do now. Please, post comments about them and share info about your experience with them, ‘coz the company is real ### and scam.

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Ivory Research
London, GB
Jun 30, 2015 9:32 am EDT

We are sincerely sorry to hear about the problems you have experienced. Please be assured that it is never our intention to ignore any of our clients. If you are able to advise of your order number I am confident that we will be able to resolve this matter for you.

We look forward to hearing from you.
Kind regards,
Kay
Account Manager
custom@ivoryresearch.com

ComplaintsBoard
L
7:16 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

IvoryResearch Badly made presentation and lost money

I needed to provide the presentation, but I didn’t have time. I went to the website www.ivoryresearch.com and spoke with the agent, who agreed to make the presentation within 3 days. After that I paid about $170 for it. I received half made presentation, and the text was simply copied from the Internet. It was rubbish and I didn’t use it. The worst company ever, so avoid these ### and post comments about your experience with them.

Read full review of IvoryResearch and 3 comments
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Ivory Research
London, GB
Oct 21, 2014 5:41 am EDT

Dear Ronson,

We have sent you a private message but unfortunately have not received a response to this:

We are sincerely sorry to hear that you are so unhappy with the service we have provided. Please be assured that we would have tried our best to fix the problems with this order, if we had been aware of them at the time, and that this is not the usual level of customer service that we pride ourselves in providing.

I appreciate that it may now be too late for us to rectify the issues with this order but please email complaints@ivoryresearch.com and we will do our best for you.

Kind regards,
Kay
Account Manager
Ivory Research
[protected]

R
R
Ronson Mcbride
Canterbury, GB
Jul 19, 2014 8:20 am EDT

These chumps did some work for me 6 months ago or so, paid for a 1st standard paper and surprise surprise it was all copied from a paper i found on papers4you.co.uk which i have been told they also own! I found this by putting their so called custom written paler through viper- which is a plagiarism detection software. I didnt risk handing it in so i paid ivory 500 quid for nothing! When i complained i got a call from a rude woman who just talked over me until i couldnt take it any more & hung up.

Oh and ive been to canary wharf as my mate works there- ivory do not operate from there! Its a fake address to stop unhappy customers from tracking them down. Do your own work in future people!

I
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Ivory Research
London, GB
May 20, 2014 6:21 am EDT

Dear Locnas,

We are sincerely sorry to hear that you are so unhappy with the service we have provided. Please be assured that we would have tried our best to fix the problems with this order, if we had been aware of them at the time, and that this is not the usual level of customer service that we pride ourselves in providing.

I appreciate that it may now be too late for us to rectify the issues with this order but please email complaints@ivoryresearch.com and we will do our best for you.

Kind regards,
Kay
Account Manager
Ivory Research

Is IvoryResearch legit?

Our verdict: IvoryResearch has achieved a rare feat of perfection in legitimacy, as per the rigorous analysis conducted by Complaints Board. This achievement underscores IvoryResearch's position as a benchmark of trust and quality within its industry. Users and clients of IvoryResearch can engage with its offerings, confident in the knowledge that they are dealing with a top-tier, fully legitimized company.

IvoryResearch earns 98% level of Trustworthiness

Perfect Trust Endorsement: IvoryResearch achives 98% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for IvoryResearch. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of IvoryResearch's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Ivoryresearch.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Ivoryresearch.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

IvoryResearch as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Several positive reviews for IvoryResearch have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

Ivoryresearch.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • IvoryResearch protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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Contact IvoryResearch customer service

Phone number

+44 207 118 0808

Website

www.ivoryresearch.com

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