Complaint Rating:

CHASE has gotten my attention and my vote for a melt-down...as an
arranged automatic payment did not go through (as I was paying off
the month's account balance)
and, without any notice to me of the failure of that payment, a $39
RETURNED PAYMENT FEE, a $39 LATE FEE, and a finance charge for the
UNPAID BALANCE gets added. The only notice is the next statement. My
vote was, as no remedy could be made in that matter, to cancel the
card and assure CHASE that no payment would be made until the charges
went into collection and I would make a "deal" on a settlement
payment.
My credit score can take that "hit"...probably CHASE can as well!!