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IQ Data International

IQ Data International review: Collection Agency 3

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1:14 am EST
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Out of the blue, I get a letter from IQ Data International stating I owe nearly $3000 in back rent to an apartment complex. Problem - I never lived there, never co-signed for anyone who had, never even heard of the place. I called IQDI and after bouncing around through 3-4 people, two cities and two states (Everett and Seattle, WA, then to somewhere in Arizona) I finally get hold of a 'rep' who informed me that after I was evicted from this complex, the debt was turned over to them for collection. After patiently repeating the phrase 'This is a case of identity theft' every time he tried to get me to 1) admit the debt or 2) say I was disputing the amount, he finally said "Call your former landlord" and get them to say I'd never lived there. I repeated they were never my landlord and asked if HE had the contact information, as it wasn't on their collection letter. He gave me a phone number/address and politely hung up. I called the number and it was a second, totally different complex. I did some web sleuthing and found the first complex, called them, got a letter from them stating they'd never heard of me, got a letter from the second complex stating they also had no record of me living there, called 'Manuel' back to let him know I had the letters, and had filed a police report for identity theft, and would he give me the name/address of whom I should send these to? He said I needed to fill out a 'form' and return it to them before they could do anything - it wouldn't do me any good to 'just send in the letters' as that wouldn't automatically 'clear the debt', and he promised he fax it right over. I waited until the next day -- called him again to confirm he had the right fax number. After he assured me he had sent the form 'well over two hours ago', I thanked him, hung up and called an attorney. It was worth the modest investment as I haven't heard a peep from IQ Data International since then and my credit reports remain unmolested.
Moral: If it isn't your debt, DENY DENY DENY- don't 'dispute' and thereby accidently validate the debt, if not the actual amount... and it helps to speak softly while wielding an attorney's business card.

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3 comments
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seattle.consumers
Anywhere, US
Apr 11, 2010 12:28 am EDT
Verified customer This comment was posted by a verified customer. Learn more

If you have any written proof, or need assistance with a claim because you would like to take further action against IQ Data International dba RentCollect, please contact me in private at: seattle.consumers@gmail.com.

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unwillingtobend
Rosamond, US
Apr 06, 2010 8:47 pm EDT

this company is horrible and needs to be sued and shut down. The people there are rude and unprofessional..there is constant yelling and screaming in the background when im on the phone with them, and how many times can you tell me its someones birthday? I even called in a few weeks ago and heard what seem to be a managers voice yelling what the hell is going on around here? what kind of professional place is this? They DO NOT record there phone calls they just say they do, nor does the so called "Compliance Manager" take anything seriously at all! This place has so many AG complaints its ridiculous. I dealt with a collector by the name of Alex Cook a few months back and was convinced to give my bank account information to write a check that i knew wasnt going to be good but it was ok because it wouldnt hurt my credit that way, and then when the check came back I tried to call and talk to someone to let them know i just couldnt make the 4, 000 payment good and Alex sent me to an evil witch named Stephanie...This place is completely horrible. The Manager I asked to speak with who said her name was Alicia was just as stupid and ignorant as the other two witches I talked to. Dont waste your time talking to these people, AND WHATEVER YOU DO., ...DO NOT GIVE OUT YOUR BANK INFORMATION TO THEM! You can mail in payments and they cannot do anything about it, and dont waster your time with the so called compliance manager who does nothing at all! GO TO THE WASHINGTON STATE AG OFFICE! Or find an attorney like I have to build a case against them with there lack of respect for the FDCPA! good luck!

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USACITIZEN
Atlanta, US
Mar 29, 2010 2:52 pm EDT

I DO DISAGREE OF THEM CALLING MY FAMILY MEMBERS TO LOCATE MY BOYFRIEND.WE GOT EVICTED FROM OUR APTS.3 WEEKS AND WE DIDNT HAVE ANY WORK COMING THROUGH, BECAUSE OF THE ECONOMY.I DONT KNOW WHY THEY KEEP CALLING MY FAMILY/FRIENDS.THEY DONT STOP.IM TAKING SERIOUS LEGAL ACTION!