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I've used iPower for nearly 8 years hosting my private domain which I use primarily as mail for myself and family. My last renewal for two years cost $166.80 on January 25, 2008. I received a notification that my account was past due on Jan 19, with a past due amount of $190.80.
Two things immediately stuck out -- first, my account should only be 'past due' on January 26. Second, I was expecting to only pay $166.80 -- not 190.80. I called iPower to find out what was going on, and they informed me that they were raising their rates on existing customers. New customers got the cheaper rate, but existing customers got the shaft. They never could explain how the figured my account was "past due", and the three different people I spoke to all seem to have problems calculating dates.
The only reason I found out about the $24 increase was because the credit card they had on file had expired and they couldn't run it through, otherwise I would have been charged the full amount.
I decided to move my hosting to a highly rated company called "iPage", who only charges $3.50 per month, but it turns out that "iPage" is a "sister" company of "iPower".
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Date
23rd of Mar, 2010 by 
