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1.8 260 Reviews

iOffer Complaints Summary

48 Resolved
202 Unresolved
Our verdict: With iOffer's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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iOffer reviews & complaints 260

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D
5:04 pm EST

iOffer my account was hacked. company won't help with my account.

My name : George Zacharias

email: [protected]@yahoo.com

For the last 2 1/2 weeks i have been consistently trying to log into my active " ioffer account using my email address and password: birdroko1.

message appears invalid . When prompted to enter my email; message appears" A password reset link has been sent to your email address "

After dozens of attempts. I have not recieved a single message sent to my email.
On November 13 2016
I sent a payment to :
Merchant
li yafeng
[protected]@sina.com
paid through payPal/

item was sent to wrong address( fraud tracking number ) never received my purchase item.

I have asked so many times for someone to help. Customer service in ioffer just seems to not care. that's if you get a " copy and paste " responce that proved continuously unhelpful.

I do not know if my account is further hacked by that individual. i want to be able to log into ioffer. Nobody cares .

I kindly ask after ( so many attempts ) for someone to help me with the account i have with ioffer.com.

Sinceely, thankful for any help.

George Zacharias

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K
11:25 am EST
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iOffer delivery of merchandise. paid for.

Purchased merchandise before Thanksgiving. One order was paid for three different times. They lied and said merchandise was detained in Customs. Order #2 was supposed to be enroute but somehow ended up archived . Order #3, For some reason has not been shipped. Notified but got no response . l have messaged Seller#1 through the Ioffer website a total of 31 times, requested tracking number. All I got was no response or lies. All I want is my money or my merchandise.

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A
4:39 pm EST
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iOffer never received items I paid for

I bought a pair of shoes from seller named liyichen20101024 and make up from a seller named yingtao66 on nov.8th 2016 totaling up to $126.00 ! both sellers had no problem taking my money right away ! I requested tracking information and you can even track it ! I keep messing both sellers and I cant get a straight answer and the ioffer website will not help you it is now Jan.16th, 2017 and still no items . I'm very ashamed of myself I should have looked more in to this website before ordering and whats worst I didn't use paypal I directly took it out of my checking account now the bank is having issuses even tracking them down ... I file a report on the site and still nothing

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R
6:01 am EST
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iOffer hasn't been delivered

I ordered 3 tracksuits and a sweatshirt from seller o8c9t6 and the order number is;[protected]...the order was placed on 16th November 2016 costing me £37.24.i was given a tracking number but it has never worked i.e. Messege the seller and stated this and asking were my order is 18 times to which he replys with "be patient"..he has now stopped messeging me back.i have been very polite but now I'm starting to think he hasn't sent the parcel.i made this order to give as Christmas presents as the lasted date it would be delivered was 21st December 2016.the tracking number given to me is:LX218042735CN...my email address and user name for ioffer is; [protected]@gmail.com...I would really appreciate if you could give me some help with this dispute please.many thanks

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R
1:00 pm EST

iOffer failure to deliver merchandise ioffer order number [protected]

I made a purchase from iOffer on September 18, 2016 at 12:33 pm in the amount of $289 for a latex suit. I confirmed payment via paypal on September 19, 2016 at 11:06 pm, and the payment status on iOffer shows confirmed by seller. Further the amount of $289 was debited from my paypal account. I was advised delivery could be 8-10 weeks. After 8 weeks I had still not received merchandise. I went to check on ioffer and was told I could no longer check on order status or leave feedback. I have not received the merchandise I ordered and have paid for which is mail fraud.

I would either like a refund of $289 or immediate delivery of the merchandise I paid for.

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A
12:02 pm EST

iOffer item not arrived

Estimated item delivery was the 20th of december. Paid for my item the beginning of november and it's been over a month and I havn't recieved it. I have tried to track my parcel the carrier's name in Yanwen but says doesn't have anymore info than that. So wjere is my parcel? I have messaged the seller but no reply.
I want my refund as it was supposed to be an xmas present that now i wont recieve in time.

Read full review of iOffer and 2 comments
Update by Amanda Watson
Dec 21, 2016 12:05 pm EST

I won't be buying from ioffer again. Can't get hold of the seller to sort anything out. Prob won't get a refund either.

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ctp2236
ctp2236
Burke, US
Dec 21, 2016 12:26 pm EST

dispute the charge

ctp2236
ctp2236
Burke, US
Dec 21, 2016 12:26 pm EST

http://www.scamadviser.com/check-website/ioffer.com

ComplaintsBoard
K
2:05 am EST
Verified customer This complaint was posted by a verified customer. Learn more

iOffer purchased 4 bluetooth headphones which never arrived

Purchased 4 Bluetooth headphones on November 9th 2016 and did not arrive until now and the tracking number provided is invalid and i was speaking with the seller through messages and he answered once saying he will check and thats it he was gone and ioffer doesn't answer emails and dont handle disputes and refunds at all so i dont know what to do really because i know if i would of made a purchase through eBay or aliexpress this would of have never of happened

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5:14 am EST
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iOffer haven't got my goods from the seller

Hi Hi
I have not got my goods from the seller. It has been two months and I and my post office have tray tracking it to it is completely lost?
Here are the informations:
:
Product
(1) Nike Women's Sportsuits 2pieces Jogging Suit Tracksuits
Black / White X-Large
Order Total
1.809, 53 kr
Order Date
October 19, 2016
Order Instructions
No instructions provided
Seller
selling2013 (0)
Privacy settings
Public Private
Shipping Address
Páll Ragnarsson
Asbud 42
Gardabaer, 210
Iceland

Payment

October 19, 2016 8:31 AM
Payment Status
Confirmed
Email
[protected]@internet.is
Method
Credit Card
Date
October 19, 2016
Confirmation
Auto

Delivery

Delivery Status
Seller Mark Shipped
Shipped
October 20, 2016
Estimated Delivery
November 3, 2016 - November 24, 2016
Tracking
RM812231618CN

Feedback

Seller Feedback
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Your Feedback
The timeframe to leave feedback has expired

Order Messages

October 19, 2016

08:31 AM
Order was placed
Seller
08:31 AM
Hello, thank you for your purchase. Please pay in time, I will send the project to you today. I accept credit card payments. We do not accept paypal. Thank you

08:31 AM
Buyer payment has been confirmed

October 20, 2016

12:03 AM
Seller shipped the order

Best regards,
Páll Ragnarsson
Asbud 42
210 Gardabae
Iceland

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Update by 623
Dec 21, 2016 6:17 am EST

Please send me an e-mail abour how thing are going?
Best regards,
Pall Ragnarsson
Asbud 42
210 gardabae
Iceland
e-mail: palliragg@internet.is
Phone: + [protected]

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L
7:20 am EST

iOffer bunch of scammers!

Do not buy from www.ioffer.com! There are a lot of scam sellers on iOffer and the worst part is that iOffer customer service doesn't care about that! I ordered from this site twice and first time I received only half of my order. My last order did not arrive. When I contacted the seller he said that I did get my order and he called me a liar! I reported him to iOffer and they did nothing to help me! Just a bunch of scammers!

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R
3:27 am EST
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iOffer nike sneakers ladies.

I bought a nike ladies sneakers but when I complete the payment I recieved a message that my email was not good beacause i, m not have an account with you. My money was taken off from the visa but the item was not shipped about that reason and I want my money back pls beacause when I complete the application form and click sign in doesn, t come anything.
My order number is [protected], bought it on 10/11/2016 and it was a white with gold nike sneakers. Thx a lot romina.

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D
7:42 pm EDT

iOffer bedding set 2 time

i, order in ioffer 6 of july bedding set the seller wrote me that they just exept westion union i trast him the name his is happennes he said me to send, to chaina i send 6 of july to chaina he gave me tracing number in 1 mounth the item came i call almost2-3 day to know the post ofice tell me that the item dont have adress name they send back to chaina after that seler never respond me i wrote to help desk nothing to help me a few timei wrote complain, nobody help me not money not respond in august seler the name is zhaodongxiao 369 he emaild me that he has the same item but very chip he was very nice he said weston union it was 10 dollar chiper i send to chaina after he gave me tracing number wich was fake and never send the seller not respond no item no money i call westion union wrote that 2 time i dont recived item they open the case and asked me to go police department and tell the case that they send me police but police no help me 2 time i came there they dont want to listern to me i dont know who help me i dont want to forget this they lied american people i want to help me something to do i hope that somebody help me i am depresed that icant do nothing

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L
2:46 pm EDT

iOffer being ripped off by seller

I bought a pair of sunglasses from seller me95588 and when they arrived in a flimsy envelope they were totally destroyed. Contacted the seller and after ignoring me, he finally asked for pictures. I sent them. Few days later he asked for order number. I sent it. And I haven't heard from him since. DO NOT BUY FROM me95588. He is a scam artist and a piece of crap! I have purchased and received other items from other sellers with no problem. IOffer just lets anyone sell on here and then takes no responsibility when people are ripped off! I'm sticking to Ebay from now on. At least they provide help to their customers!

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D
1:19 pm EDT

iOffer 2 items from china

i order 2 items in ioffer they order from chaina it was set bed i pay 43 dollar the name is versace and bag moscino i paid 20 dolar i month ago carer emailed me that items is coming its gone delivery tomorow after she emailed me that items is update castom cleaners untill 10 august after that nothing no email no leter, i was very depressed novbodu knows where is my items i call usps i call ioffer to help me my seler not respond no money back yhose items is fake from chaina when i order from them thay said me that thry work 4 year nothing problem i trast them please help me to find moy items i wrote to lower to post ofice its fake thank you i call castom the women cry me you never get this item

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N
1:23 am EDT

iOffer poor quality!!

I have purchased a DVD set from www.ioffer.com and I really regret that I did not read the reviews.
When I finally received my order first thing I've noticed that DVD boxes looked nothing like original ones. But when I saw the video quality I was shocked! The picture was blurry, sound was so terrible that it was really hard to understand anything! These DVDs were not the original ones and when I explained that to iOffer support he really did not care. These people are selling fake merchandise! Avoid at all costs!

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L
12:09 am EDT

iOffer don't buy anything from these thieves!

Me and my sister ordered some items from www.ioffer.com and we paid separately.
After they got the money we both were informed that none of what we have ordered was in stock even though their site stated that items were available.
We contacted customer service and asked for a refund but there was no reply.
In the end I did get my money back because I paid via PayPal and they helped me a lot. But my sister was not so lucky and since she paid with her card there was no way to get a refund.
This site is a scam and I do not recommend buying anything from them!

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S
1:40 am EDT

iOffer robbed!

I have ordered several things from www.ioffer.com and when I wanted to pay for my order they said that they were not able to take my money and that payment wouldn't go through.
But when I checked my bank statement it clearly showed that my card was charge and that was the total amount of my entire order.
I also contacted my bank and they confirmed that iOffer did charge me.
I contacted iOffer and they kept telling me that they did not have my money!
Scammers! They robbed me and pretended they did nothing!

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M
M
Mariamkamal Taleb
, US
Feb 15, 2017 4:47 pm EST

i think they should stop them from selling

M
M
Mariamkamal Taleb
, US
Feb 15, 2017 4:46 pm EST

i got robbed from them by thousents of dollars and idint know that they are taking money out of my account
around 4000 dollars bloddi dogs scamers and very bad website

Wine Is Good
Wine Is Good
, US
Jun 22, 2016 9:41 am EDT

You do not understand how your card works. Every time your card is swiped (entered electronically) it will show on your account. Debits, even declined ones, will always show on your account as an attempt. It will show a pending transaction until the merchant submits the charge for payment. After a few days, the pending charges will fall off. If your bank did not explain this to you, then you got an inexperienced bank employee. What you should do is ask why the purchase was declined.

ComplaintsBoard
R
2:02 am EDT

iOffer site is full of scammers.

Do not order from iOffer website and save your money! Too bad I did not check the reviews before I made my order! As many others I received nothing and have no information regarding the status of my order! They took my money immediately and since then I heard nothing from them. Since it is absolutely impossible to reach someone from iOffer I can't even cancel my order and get a refund.

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C
3:09 am EDT

iOffer I did not receive the merchandise I ordered and paid for

I placed an order on February 28, 2016 for a pair of athletic shoes which were paid for at the time of the Order. As of April 22, 2016 I still have not received the merchandise that I ordered. I have had multiple conversations with the Seller via message and all they do is make excuses as to why the order hasn't arrived yet, or tell me to be patient. The Seller is wshjt15. Please beware of this Seller and do not purchase anything from this person, because they are a fraud.This site is a scam. DO NOT USE!

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Perkins1956
, US
Apr 25, 2016 2:36 pm EDT

placed an order with CAISHENDAO 2013.(227) Feb28, he doesn't respond back to any massages he still has not shipped my order, i have been SCAM for $50.00 what a shame.

P
P
Perkins1956
, US
Apr 25, 2016 2:30 pm EDT

i also ordered from the same seller WSHJT15 back on Feb the 1st. i have received nothing but excuses and a fake tracking number. keep telling me the goods have been sent wait 15to28 days, nothing. i agree do not order from this seller

ComplaintsBoard
B
4:02 am EDT

iOffer I made an order and then found out that my account was deleted

I have purchased an item from iOffer website and paid for it. I thought that everything was fine, but few days passed and there was no confirmation notification or tracking number, so I went online to check what was going on and found out that my account was deleted! Contacted customer service and they said that I never placed any orders. I don't know what happened, maybe I accidentally deleted the account myself but I don't remember that I did anything wrong. After I paid for my order I logged out and that's all. I need some help here.

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J
9:30 am EST

iOffer horrible!

I am so disgusted with the lack of customer support! I ordered a bag from iOffer website and after my card was charged I received a confirmation email. Several weeks later I finally received my bag, but it looked nothing like the picture. I immediately contacted the seller and demanded a refund, but unfortunately there was no response. Then I contacted iOffer customer care, sent them some pictures and asked fro help. They said that there was nothing they could do. No wonder there are so many complaints on BBB's website as well as online. I will never do business with iOffer again! I was scammed by their seller, they gave him my money and I'm stuck with an ugly bag! I'm very disappointed.

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iOffer Customer Reviews Overview

iOffer is an online marketplace that offers a wide range of products and services to its customers. The platform has gained a lot of popularity over the years, and it has received numerous positive reviews from its users. One of the most significant advantages of iOffer is its user-friendly interface, which makes it easy for customers to navigate and find what they are looking for.

Another positive point of iOffer is its vast selection of products. The platform offers a wide range of items, including clothing, electronics, jewelry, and more. Customers can find unique and hard-to-find items on iOffer, which is a significant advantage for those looking for something specific.

iOffer also offers competitive pricing, which is another reason why it has gained popularity among customers. The platform allows sellers to set their prices, which means that customers can find products at lower prices than they would on other marketplaces.

One of the most significant advantages of iOffer is its customer service. The platform has a dedicated customer support team that is available to assist customers with any issues they may have. The team is responsive and helpful, which has earned iOffer positive reviews from its users.

Overall, iOffer is a reliable and user-friendly platform that offers a wide range of products at competitive prices. Its customer service is excellent, and it has received numerous positive reviews from its users.
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iOffer contacts

Phone number

+1 (415) 431-3344

Website

www.ioffer.com

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