The most trusted and popular consumer complaints website
Follow us
Connect With: Connect with Facebook Connect with Yahoo Connect with Google Connect with Twitter Connect with LinkedIn

Share with Others

Recently Discussed Complaints

1. (0 mins ago)
Canadian Visa Experts
I'm tired of them
2. (20 mins ago)
The Bottled Wealth Holdings
Boiler room wine investment scam (Con't)
3. (22 mins ago)
winner of bmw plus 1,000,000 british dollars
4. (37 mins ago)
Overcharging, poor customer service

Consumer Tips & Tricks

Latest News & Stories

Latest Questions

invicta Complaints & Reviews - No customer service

invicta Contacts & Informations


Posted:    Sheeco10

No customer service

Complaint Rating:  50 % with 2 votes
Contact information:
Invicta watches
United States
I bought an Invicta watch from an authorized dealer and within the first 6 month the band was broken. If you ask my wife, she will tell you that I treated this watch better than I treat my own children !
I called the company to complain and of course the band is not covered but what is a watch without a band?? at any rate i called customer service and they are very polite and empathetic but they just say sorry we can't help you, I have to pay $58 for the stupid band. I asked for a supervisor, no supervisor. I asked for an 800 number to complain, doe s not exist. I asked for an email or just an address, just the ones posted on the website and of course they don't go anywhere...
I guess its the business model, sell good looking stuff and the hell with customer service. In other words, "snatch" business. Very sad because I really love this watch. I hung up and I tried to overcome my anger with no luck. About 2 months after I gave up and said I will pay the damn $58 and don't look back. After placing the order, the rep. tells me as part of the "disclouser" that it may take up to 90 days to get the band !!!
pay all that money for the stupid watch that does not last then pay another $58 for the band then wait without a watch for 90 days ..(*^%#$#&%^&*^*&(*
Comments United States Jewelry & Watches
Share with others:  
Was the above complaint useful to you?    
More invicta complaints

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards ComplaintAgree Neutral Disagree
Comment text
Attach photos (optional)


Top Holiday Toy Safety Tips 2010

RSS Feed
Login close

Forgot your password?