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I recently had the Intoxalock system installed in my 1999 Mercury Grand Marquis. My car ran fine until about a week after having it installed. First, it drained my battery because I was waiting for the state to issue my limited license. I decided that was my fault as I had it installed too soon. So I bought a new battery, but then my car started to run horribly. The engine was missing, my check engine light came on, and I was worried about getting home from work. I took it to the dealer that installed my Intoxalock (AMPT in Kasson, MN) and had them run diagnostics. They told me cylinders three and five were not firing properly, so I replaced my plugs and wires but to no avail. It still ran horribly. So I bought a new car, a 2004 Ford Taurus. I had AMPT move my interlock device to the Taurus and it ran fine for almost two weeks. And then the Taurus also had the engine light come on. I brought it to the dealer I got my car from, (Lowell's Auto in Dodge Center, MN) and after he hooked up his diagnostic machine I was told that the engine was misfiring on cylinder three. So I replaced the coil pack on that car, and it still is not helping. I can not afford to keep replacing parts, but I also can't run my car without an ignition device. It is very frustrating. My problem is I am not sure if it is the device, or the person that installed it. I would like to know if others have experienced my problem with this device or if it is maybe an error on the part of the installer? Either way, I am thinking I would like a different one installed as the current installer is the only one in the area that does Intoxalock. Is there a way to switch providers? I am pretty sure I am locked into a year contract with them though?
I just got Into a bad accident my car spun out getting off a exit. The thing wanted a re rolling test. I took my eyes off the road for 2 seconds to grab it and look at it to see when it said "blow" I hit the bumps on the side of the road looked up and I saw I was about to run in the grass. So I got scared and jerked the wheel back onto the road but the car spun out then slide down a 90 degree angle hill and flipped it all the way down. As I sitting upside down in shock I still here the thing going off cuz it gives you 5 minutes. My [censored] climbs to the bottom grabs it and blows into it.. I would love to see the camera picture they got of me blowing Into that. This is just as dangerous as grabbing your phone and looking at it. So my car is totaled. And they have the audacity to make me pay 300 dollars to tale it out of my totaled car and Install it into my aunts car that we are now gonna share. Not to mention. The way you blow Into these things. I don't have any breathing problems but I can't tell you how many times I got dizzy and light headed from blowing into it.. blowing three times out three times in and 3 times out again all in one take as hard as you can is absurd. I even almost lost vision one time. My vision started going Grey and I felt like I was going to faint I had to pull over. Luckily there was a spot to pull over. What if I was on a road that didn't have a shoulder to pull off on. The vendor closest to the place it got towed to ( not my regular vendor) they are so mean. They couldn't get me In til 4 days after the accident. So I paid 4 days storage fee.. plus the towing to get it to the storage, towing to get it to the closest intoxalock vendor and towing back to get my car back to the junk yard. I should be compensated and have the put it in my car for free atleast. They are charging me for removal and installation. But in my lease it says to switch devices to another vehicle it's cost 85$. And I tried to read up on if I can sue intoxalock cause it was thier device that made me crash. And they have cameras it will show the time it went off and the time I blew into it while I was flipped upside down. Now my aunt has copd and we are sharing this car and it's [censored] that if she messes it up cause she can't blow into properly and I get a lock out.. it's on me. There's cameras showing I'm not operating it. The owner of the vehicle is. I think it's nuts how they still make that burden on me. This is suppose to prevent accidents from drunk driving. But I'm 32 and I can't lie I've made bad decisions and I've drove drunk before but never in my life had gotten into a single accident. Now this thing that's suppose to prevent that is the very thing that made me get into a very traumatic accident. I was trapped in my car and it caught on fire. Luckily someone saw me cause I went down a hill and helped me climb my way out. But if no one saw this I would have been trapped down there and eventually the car would have caught on fire and who knows I could have been trapped in a burning car with no one to help me get out. Yeah Intoxalock was a pain in the A but I never really had any problems with my car malfunctioning over it. And when I called them and told them it's all their fault cause thier thing went off..the lady had the audacity when we were about to finish the phone call up and tell me "have a wonderful rest of your day" oh yeah thanks lady I'm gonna have a great rest of the day dealing with a concussion and sore body. No empathy. And no one even trying to see what they can do to help cut maybe some of the prices down due to it being there fault in the first place! This happened on September 3rd 2023
I have had my Intoxilock device for 14 months and had no issues until two days ago. What happened to me is similar I haven’t figured out my issue yet. FRUSTRATING FOR SURE!
I think my Intoxilock breathalyzer device is messing up my car. Charging the battery did not fix it. Once battery was fully charged I started my car. Ran perfectly but dash lights were on abs battery traction one or two more. I turned on ac rolled windows down all worked fine. Turned ac off. I put my car into reverse and my steering wheel locked up as I took my foot off the break and my lights dimmed. I turned the ac back on and it died. Fullly charged battery ran down in about 3 minutes.
That sounds like your alternator went bad have autozone run a test hope this helps
My car is having misfire issues now since i had device installed in car any class action lawsuits going on I want in please
I’m just finding this while I am trying to figure out a was to sue the pants off smart start. I am having to replace the engine of my 2018 F150 to the tune of fifteen grand and I have a sneaking suspicion it is because of the interlock. She was having all of the same problems y’all were describing. Three months before she died I gave her a 4000 dollar tune up that did absolutely nothing to fix the problem. I and beyond pissed off.
The intoxalock is causing other problems for me. My truck was in perfect condition inside and out , and while I was waiting for my license, I took it to a dealership and had them go through and replace anything that was showing any type of wear. The tuck was in show room condition mechanically and body. My wife was using the truck here and there so it had a chance to run at least one or two drives a week , never an issue . Then I get the intoxalock and kill the brand new battery (my fault , I didn’t put it on a trickle charger and took the intoxalock advice about just starting it daily) replaced battery and charged at night but throughout the day the battery wouldn’t charge everytime , replaced the already brand new alternator with a high power high end aftermarket one , still same problem, couldn’t start the truck even with jump so I got a new starter best one advanced auto had, same problem, bought two of the biggest batteries that would fit in the battery compartments of my truck , ran them in parallel , fused and all done right, now I can start a couple times before it won’t start. I can leave my truck off a charger for an hour without this thing killing the battery
OMG! This device is a battery sucking HOG and I went thru a similar scenario. Battery Dead, Battery Dead, Battery Dead - Bought a new fricking battery. Battery STILL DIES if I dont drive it for 2 days (aka my days off). Had to get a "trickle charger". This not only stressed the heck out of my life, cost me a new battery that didnt help and in NO WAY did INTOX.. educate, inform, prepare me for this nightmare. They SUCK!
Yes the whole system sucks. I’ve broken Dow twice. Had to tow car through AAA. Road side service told me that. Canceled their roadside service. They are an accident waiting to happen. They have caused accidents leading to death. Reference New your times. They are not accredited by the BBB.
I need in on the class action lawsuit if anyone ever got one started. I’m also looking for an attorney because my car is fried now and they want me to keep the device in for another month even tho I already did my 180 days. There just trying to get more money out of me. I even told them my car isn’t working and there trying to say I would still have to pay and get the car calibrated even tho my car isn’t working and that makes no sense. If I’m not drinking and driving ..that should be enough. I shouldn’t have to fix my car just to pay for the device for another month and the violation that I got was from there faulty device, not because I had alcohol in My system. That violation happened and I called in and told them that, they should have told me right then and there, that even if I do complete my 180 I’m going to have to keep the device in my car off of that violation alone. I would have started over then, but they waited until my lease was up to tell me I had that violation way back when. That’s insanity and just a way to keep you paying!
So do I! The thing is I agree with the guy below your comment saying that it's not Intoxalocks fault but the problem s arise from bad technicians. I had to tow my car to the service center to get the Device removed and we had a bit of an argument, then I had to leave my car there and return to work. My O2 sensors cut in and out, my car runs lean and I believe they broke my heater hose witch is a pain to replace. They also forgot to hook up some connections and I believe they put many of my fuses in the wrong place. Most likely on purpose out of spite. The only way to blame Intoxicated would be if everyone had one or more of the same issues with. Their car after having the Intoxalock breathalyzer installed. In my opinion they should require the motor company's to install them in every car they produce.
I've been working with INTOXALOCK since 2015 the interterlock's only function is to prevent your vehicle from starting I've serviced installed thousands of interlock and none of my customer have issues alot of mechanic like to blame other things when they have issues also the vehicles you are installing into are 18+ years old so i can see issue happing I'm not saying i have never seen bad installs but every one of them was because it was a bad tech installing it
the best way to get off the interlock on time and never have to pay of violations fees is
1) get full instructions it is whoever installed its responsibility to show you how to fully use the INTOXALOCK
if they don't want to report them to INTOXALOCK if they don't know that your service center is not doing their job, they can't hold them accountable
2) To prevent the draining of the battery one spend a little bit more money and please do not buy one from a part store or a Walmart or ant stores similiter i you have some where you can pick up an interstate batter a regular in will be fine in colder states a dry or gel type will be the best
3) you can put your device in sleep mode (hold down the black button for 3 beeps and it will say power save it will only stay in that mode for 16 hours
4) if you don't drive every day, you should start your vehicle Evey day in the winter and every other day in the warmer months if it's cold out you can blow one direction through the mouthpiece before you your push the black button to start it
5) if you eat or drink anything in your vehicle while you're driving keep bottled water in your car to rinse out your mouth if you have to test.
download the INTOXALOCK app they have videos they show you more on how to use the INTOXALOCK
You have to wash your mouth out or blow a false positive…then what happens? Ah yeah, it needs to get serviced. GTFO.
Family Automotive in Pueblo co will lie and yell at you. Family Automotive said it was my starter!
Look at pictures! I don’t need starter
Had the battery problem, installed over year now, supposed to just been a year but yeah early installed before I had license. Anyway transmission problems now, no reverse and no overdrive I blame the device, some of my gadges aren't lighting up now too.. and fuel hand stopped working.
Me too,. First time I took it for calibration it caused some kind electric short and battery had be unplugged at all times which caused lockout they charge u different fees everytime from intoxilock company and I got diff car due to mine having that short and when they took it out of old car the cars dash gauges don't work the brake lights don't work n it runs like crap. So I'm thinking about getting a lawsuit with these ppl cuz they owe me a new car
Hi to everybody I read all your statements I am mechanic and it's tilted New Hampshire I'm working on this car to O2 Chrysler sebring the lady has no money to fix it into lock will not pay for it any of the trophies has anybody been able to come up with a A reason I could tell her why oh what to do is the mechanic that I can't fix this car or bypass thing to do with the intellectual not get her in trouble in trouble If anybody has anything like you help me out with my email is Walshjustin48@gmail.com ty
Please let me know you contacted so I can contact them also. email me at nolanboi1988@gmail.com thanks. Thank you
the intoxalox has caused 2 cars a volkswagon and a jeep wrangler of mine to have the ecu or computer that controls the ignition to fail costing me at this point over 5 grand the car would have cylinder ignition issues
I am leaving my state and moving to another that wont require the unit in my car also when I had maintenance they tried to have me run to their approved center remove the device and reinstall when I was getting service a temporary removal they called it and that would have cost me another 500 bucks or more with tow fees yes they do damage engine control units because of the lowered voltage and ignition cut out
I'm having issues with my car .I took it to a machanic he said it's my computer needs replaced.ive had intoxalock in my car over two years can't have it removed till Nov 2023 be three years. had it in my car due to wasn't getting any credits for a whole year because I didn't have a license an intoxalock had me put it in my car to Early that's all intoxalock is about is money draining people an there cars .my car is running horrible now .I can't keep affording fixing everything on my car because the intoxalock device messed my car up.this the only car I have to drive..my car runs horribly now.wven had replace a battery an new starter an towing fees
My horn started going off in Feb. Usually after initial start or 2 minute start and before 1st retest. Brought in to service and they replaced handheld and said it would not have passwd next callibration. Fine for a couple of days and then horn started again. This is a honking horn solid like I have had a heart attack and my head is on the steering wheel, not a beep beep. Brought back in to service and they replaced all wiring and handheld. It was fine for 10 days and then horn went iff Monday. I have to pull over, turn engine off, and then it starts back up just fine. No message on handheld and no retest needed to restart after I turn off. Has anyone else experienced this and if so, what did you do?!?
I have this device installed in my 2013 BMW X5 in November last year and just as I see in other posts the battery needed replacement weeks after install. I’ve had so many issues with these devices, they have had to replace the device 3 times so far do to it not functioning properly and due to some glitch that occurs with push start cars I have received several violations for missed samples when the car was parked at home and wasn’t even running and have paid hundreds in unlock fees as a result. Driving has been my main source of income the past 4 years and my performance was such that I was allowed to continue providing services thru my contractors up until one too many intoxalock mishaps where my device failed to transmit breath sample data rendering my truck unable to start after arriving and accepting a load. Time is of the essence when delivering any kind of package especially perishables so I called intoxalock and they attempted to troubleshoot before finally acknowledging that the device was not functioning properly as it would not connect to their server. They offered me a measly $150 credit (basically the due payment and next two, no reimbursement and less than a good days pay) toward future fees which I explained wouldn’t begin to cover my future losses and they connected me to the escalation department where some guy kept telling me that’s the best they would do while I was asking they stop charges for the remainder of my installation at least and the guy was very rude with me when I told him that I might the forced to take further action and he hung up in my face. Due to my court order I cannot just switch it out and the compliance nightmare this intoxalock situation has put me in I am now on the verge of bankruptcy. My car has also had mechanical issues aside from replacing the battery it is currently not running and you can imaging how difficult it has been to get the necessary work done, I have had to get towed to intoxalock 5 times in the last 2 1/2 months twice because the battery died from sitting and I got a jump to attempt starting it and diagnosing it again. I had it towed to the shop a few weeks ago and of course it registered a violation upon waking up due to the dead battery, mind you I replaced the battery a few weeks after installing this device because they said it was bad but I’m sure it was the constant drain from the device now that I see it doing the same to my new battery. And as if they weren’t screwing me enough they demanded payment to unlock my car again for the mechanic and every time the shoe is ready to do something else it’s time for another payment, I feel as though I am being extorted.
Also as I have seen in other posts the mechanic who has it now mentioned something about cylinder 3 in addition to other electrical issues and they seem to think the device is damaging my car as well but have been trying to work around the intoxalock issues to get the car running again to the tune of $5, 000. I am now having compliance issues as well due to being financially overextended and to make matter worse my credit score has dropped nearly 200 points from the time I installed this device.
If not for the financial violence inflicted on me by this company the actual device fees would be reasonable and I could manage my astronomical insurance as well as other associated fees. There is more but I think I’ve said enough for now.
Has anyone started a class action lawsuit? If so I'd like your attorneys info.. I had two cars that totally broke down after the intoxalock. I'm in a lot of money and currently a single mom with a car that's about to blow up on me.
My car now is not starting had it towed to a garage then towed it home then had tow it again to the intoxalock service center .I've also been out of lots of money this past week around seven hundred for fees an tows .an my car still won't start. I had have this device over my prescription medication. An I'm about to lose my job now because my car won't start. Been out of work three whole days now
I just contacted a class action lawyer!
My son is experiencing the same problems discussed here with his 2016 Ford Focus. Let us know what the attorney thinks of your case. If willing to pursue a class action, let us all know so that we can join.
Stuart Paulson
Missouri
My I know who you contacted please
Email me @ nolanboi1988@gmail.com
May I have their phone number
I want in on it and please tell me what I can do to join. Someone was telling me not many people are even needed to get one started.
Email me at heashires@gmail.com
Would you mind sharing their contact information?
Would you share their contact information, please.
Please post info for your attorney. I'd like in on this as well. Intoxalock is a scam, and ruins perfectly functioning vehicles.
I am also interested! My son has been experiencing intermittent start issues since the Intalox was removed from BMW 3 series. Sounds like the computer /ECU is damaged from intalox.
I am having horrible issues with my car bc of them! I would like in on this class action lawsuit. They have ruined my perfectly good car! I had to have it towed today. About to have a nervous breakdown- in the middle of a huge move.
I would gladly take part in a class action suit against this company. I don’t currently know of one but I will share any information I come
I’m willing to join any class action suit against this company. Unfortunately I can’t currently afford a lawyer which wasn’t the case before they destroyed my livelihood
Please keep me posted on the class action suit!
That sounds just like my situation..I just paid half of the money I owe to have it unlocked after couple days of sitting and I also deliver for income so they forced me to pay half of $500 which I shouldn't owe but I did and battery dead,then since I only have 2 hours to get car to place for Calibration,I put it back in after and the car won't crank now and my bill is $653...in 3 days it's went back up and the car isn't even running..it's in another town where I had to leave it after being broke down and I called and told them that also because I know how they screwed me before when I had brakes done and I thought the mechanics didn't blow in it or something..this is my only car and I take care of elderly mom who has lots of doctors appointments and only way to take care of my kids..my credit score has also dropped,I had a 740 and now in the 400's...I'm single mom on disability.. they need to give us back our money..this is ridiculous..I should have had this out 8 months ago but everytime I try to they jack the bill up where I can't afford it..the place I had monitoring me kicked me out 2 months before I was finished with program because I had a family emergency and they want me to start over so another 2 years with breath alayzer..no thanks..not intolalock I no that, probably don't even have a car to even drive now..I'm so glad I read all this because I thought it was just me..
I am currently going through this now with my 2010 Dodge avenger...Got the device installed September 9th..which is a Thursday..by Monday my car doesn't start..I noticed after it was installed..my battery light came on..I am waiting to talk to the correct department tomorrow because it is Sunday..I'm so pissed..I'm getting my car towed to my own mechanic n get a diagnostic done..they are gonna pay for this..
I’ve had this installed since April and get it out next month ! I’ve had nothing but problems with my vehicle since ! My brother in law works in a mechanic shop . So before I had it installed they fixed anything n had a lot of new parts put on . The past couple months been hell ! I can’t count how many times I was stuck with my 3 kids somewhere and had to get my car towed . 99% of the time my car will only start early in the morning and once shut off it won’t start again . The mechanic I have to deal with for the Intoxalock tried telling me it’s because I need a new battery which was bs. My check engine light has been on at least 4-5 times now . One day I went to start my car and got a message on it “warning run wire” so I called Intoxalock right away and the woman claimed I got that message because “I’m starting my car without blowing into the machine “ are u freaking kidding me ! One your car won’t start unless u blow into it n two I don’t even drink so I have no problems blowing into it . So I had to pay for another tow to the shop for them to say they never seen that message before - n then I get a call saying it’s because I need a new battery- but if I needed a new battery the machine would give me a message “car batt” . They also say that it’s only connected to ur battery- which is bs I’ve had 3 different people look and they cut into the main harness in my vehicle. This machine f*cked my car up bad ! And then Intoxalock and the mechanic they send me to up or change their prices whenever they feel like it ! I can keep going with all the problems but I’m just gonna say - DONT LET THEM TELL you it’s ur vehicle because it’s the machine it self ! Good luck !
Hi, I bought a 2014 Chrysler 200 from the dealership and I am having the same issue. I got installed the device and since that, my car is having a lot of problems! First, it was the battery and now I am having some engine problems. I am feeling stressed out this DIU thing is a nightmare.
I’m having the same problem drains my battery I got it tested today and my battery is good when I turn my car off my fan comes when the car is off stays on until car dies intakox device
My daughter is having the same issues with her 2010 chevy avalanche. I don't see any resolutions anywhere? Has anyone been able to fix the issues?
I’m going to sue the [censored] out of these intoxalock [censored]
did you get to sue them? because I'm looking to do the same. I'm getting in touch with an attorney in my town to see what my options are.
Any succeed with law sue? I been install to my car in 3 week and killed my battery multiple time ( battery was new installed on the day installed the device) pls let me know. I'm so mad.
My car was towed today to the service center it won't start at all it went into a lockout they said because of an illegal start .anything intoxalock told me do would not start my car .been out of work 3 days now an soon be out of a job
Please let me know what happened with the suit if you perused it or not and how it went.
I have a 2008 nissan altima and its doing the same thing to it going up over a mtn cant go over 20 wonder if there's a way to sue them
I had no issues with my car for almost a year and a half...until they that piece of [censored] in there. I’m so pissed because I have replaced 2 batteries in less than a year and a throttle body (700 dollars!). I know it’s this crap that is messing my car up! I’m going to talk to my lawyer because I can’t wonder if I go to my car in the morning and it’s dead. Oh...and I had to buy a portable jump starter because it’s hard to find someone at 6:30am to jump your battery off! [censored]...I’m furious!
Have you got a chance to sue them? Im looking to do the same because my transmission is out on my 2019 jeep compass that i purchased BRAND NEW. And since I got this device installed by their service center incorrectly 3 times, i now have no transmission. Im looking for a local attorney and hoping there are residence in my town that have done so previously, and am looking to build a case with others alike.
My car won't start at all stopped at a gas station get gas came back out an my car wouldn't start at all .did everything intoxalock told me an still wouldn't start. Lost out on about three hundred dollars from my job an about lose my job over this BS .plus around seven hundred dollars.
I am also having similar issues - for older posts, how did you end up resolving these issues? My check engine light came on after only having the Intoxalock device installed for 2 weeks. Have yet to bring it to the installer, or my car dealer's service center.
I'm having similar issues right now with device and I'm only 2 weeks into. Wish I would of read this before hand.
Not long after having my interlock device installed, my truck’s turn signals started acting up. After awhile they only worked occasionally. Towards the end of my year with the device my check engine light and service engine soon light started coming on. Occasionally during that period my engine would get sluggish. Also, my rpm and speedometer would start “dancing”. The other day, just before my year was up, my truck wouldn’t start even though it accepted my breath sample. I had to get it towed ($350) and then the next day when the device could get removed (because the mechanics couldn’t figure out how to blow), I had to get a mobile company to come there to remove the device (an extra $100 because not many mobile companies available). After that the truck started right up. Unfortunately, the 2 warning lights came back on after I left the mechanic’s shop. Obviously something was screwed up by having the device- period.
My car started to rumble and shake after getting the IID installed. Did a tune up in my car. Change spark plugs and all that. Still had check engine light on. The mechanic told me the IID might be causing the engine to misfired.
2010 Dodge Charger
Has anyone had brake problems ?My car was trying to stop while I was accelerating. I pulled over and there was smoke coming from the wheel. My car was towed to the "brake mechanic" and he couldn't find anything wrong and said my car drove fine for him.
Similar issues with my vehicle...had to replace alternator, then spark plugs, coils, fuel injectors, still intermittent cylinder misfires, now having PCM replaced...have spent thousands on repairs in the last two months since having the device installed, on a car with less than 40, 000 miles on it! Authorized installer charged me $135 to “insure” me it had nothing to do with the device. Dealership where I’ve been having my vehicle serviced says there not really sure if it could be the device itself, or something went wrong with the initial installation ...either way, Intoxalock is not taking responsibility for any of it! Furious!
I am having the same issue when I got my intoxalock installed on my 99 Honda Accord in Phoenix, AZ. The previous owner did not have no check engine light on or have problems with the transmission shifting. When the machine glitches. My check engine light goes off and the transmission shifts perfect. Also when they have recalibrated the machine my car runs perfect. The installer tells me it is my car. But, I have replaced so many parts on my car that it is not funny. I am a mechanic and keep my car very well maintained. I just dont know what to do.
I agree! At first, it killed my battery and they told me its a safe mode switch on my device. Press and hold it for 3 sec and you will hear 5 beeps i think. I tried that and nothing happen. Called back and they told me "Oh it don't work for the state of NY" They told me i have to buy a new battery. My battery was fine way before i installed this faulty device. As a disabled Veteran i don't have that type of money to buy a new battery i told them. They didn't care at all. After a few weeks i got the money to get the new battery and 2 weeks later my battery was dead again. Yes i started my car because i drive it alot. My mechanic friend came out and told me that my electrical system was fried and had to get it towed. I was like wow! I called intoxlock and told them the problem and they said it was my car not their equipment. I was heated! My car got impounded because of tickets and now intoxlock want me to pay for it. I told them where the car was and they wrote down the wrong number of the tow yard and now they blaming me for it being destroyed. Wow Just wow!
I am having the IDENTICAL issue in my 2004 PT Cruiser. Literally a week after having the Intoxalock IID device put in, my check engine light has come on..we replaced spark plugs, wires, alternator, oxygen sensors etc etc and the car still hasn’t had the check engine light turn off. Multiple mechanics have said it must be the damn IID device messing with the computer. Just today, my car died on the freeway for the upteenth time and my mechanic said I now need an entirely new computer - that’s roughly $2, 000! WTF?! I’m furious. Intoxalock are EXTREMELY rude and literally hang up on me when I try to speak with them.
I want to figure out a way to approach this legally and/or in court. I am so beyond frustrated with them and their damn device causing problems that did not exist prior. Costing me money. EFF THEM!
These devise's are [censored]! My truck was fine before IO put that thing in my truck. Check engine light on, I put Two New Batteries in my truck. I just brought it back from the shop because I had to have a new alternator put in. I have been watching my bills from them and they have charged me 3 times for lock outs that were not my fault. I went to a friends house in Downtown Milwaukee, everything was fine getting there and when I went to leave, my truck wouldn't start. The interlock wouldn't light up, NOTHING. This happened before so when I talked to them, this guy told me to unhook the device inside first, we tried that around 3 times and it still didn't work, so he told me to take the negative cable off my battery wait 15 mins, hook it back up then try it and it worked, but it threw me into re-calibration. That also happened when I was downtown. I took the cable off waited then it started. They charged me 150.00 for doing that because they said I didn't have a call into them. That's total B.S. I tried to call and sat on the phone for over an hour with no answer. When I called them on Monday mourning, they told me that they have someone on site 24 hours a day. [censored].! No one even called me back either when I left my number for them. I wasn't about to sit downtown all by myself waiting to get Mugged or Murdered waiting for them to say they would call and never did! They know they have us by the Balls because we have to have these in our cars. What are we supposed to do? These crooks are taking money from me left and right, and I am supposed to have this in my truck for 3 more years!?! [censored] Them. They constantly are charging me for unnecessary things and I have been put in lock out countdown 16 times in 6 months, WTF ? I know just because I am a female but this is about all I can take from intoxalock! My truck is being ruined by this device and they don't care. The next time I see them take a penny that they don't deserve, I swear to God, I'm suing them!
Not to mention having to have my truck towed 6 times because of breaking down electrically. My truck is almost brand new and never had a problem until they got a hold of me.! I'm looking for someone else right now. Make sure you write them a letter before you cancel them, , there's a fee for that too. Don't fart in your car, , , they will probably charge you for un-useable Gas!
Hey Megan? Please see what I wrote below. I’m sorry your having the same issue as myself.
Me too same exact problems. Let me know how to go about suing and who to talk to please thanks
same here, and electrical problems as well, they screwed my bmw up and will not accept any responsibility at all. crooked [censored]
Wow I'am so happy that you wrote this, Believe it or not I just went thru the same thing exactly, with my 1998 Ford Explorer Sport in Phoenix Az. it has been bothering me alot because I do take care of my SUV. I figure being single I have to have a reliable ride. And since my interlock my truck has been missing and running like [censored]. Changed oil, filter, plugs, wires, and still got check engine light on. i would talk about to a couple friends and they would say "I don't think that a interlock from the court would be able to mess up your vehicle or they would have a ton of complaints" I think the court doesn't even hear any thing about it because if someone did think it was the interlock they would question the interlock place . I did and he said " i really don't think it's because of the interlock and it is a 1998" anyway i signed the papers to put it on, reread those and they are not responsible for any thing that goes wrong with your ride only the interlock it self.
I understand I got my DUI and I am doing everything they ask, which is alot and alot of money, now even more to fix my SUV. but Thanks again because I thought it had to have something to do with the interlock, so because you had the same trouble it means "I am not Crazy"
I just wish we could find out if others are having the same problem. Wishful thinking but maybe they would have to recall them.
You Have A Great Day! Kat
Definitely go with another vendor intoxalock is known for messing up vehicles that is there #1 issue. It’s not the techs it’s the device itself.