Complaint Rating:

Company information:
Dvddonkey.com
United States
dvddonkey.com

(Product Name: Early Edition DVD series) I ordered an Early Edition DVD series set for my parents Christmas gift, and I had placed the order on Nov 25th thinking I would get the item in time for Christmas. Still haven't received it or the tracking number I was supposed to get sent via email when they would ship out the DVDs. When calling the company you get no answer from anyone, only a message saying you must leave a message because the customer service line is closed even during working hours they state while you are waiting on hold. When trying to email them online through the website, the email form conviently doesn't work and if you try emailing them other ways, no one responds. After searching the internet, a website called customercomplaints.com has many people who have been scammed out of at least a hundred dollars each, and each with the same results. IF you could help shut these people down and return everyone's money that would be great!