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CB Language Learning Pimsleur Approach 1600 John F Kennedy Blvd, Philadelphia, PA, 19103, US
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Pimsleur Approach
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Pimsleur Approach company logo

Pimsleur Approach

1600 John F Kennedy Blvd, Philadelphia, PA, 19103, US
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7:59 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Pimsleur Approach - unauthorized charges on bank account

Initially offers very inexpensive language learning, but it turns out to be very expensive. Offers a few disks for 9.95 but then auto-debits your card for 64.00 a month. ( I didn't know this until I received the first disk). It is obviously their intention to have you not recognize that they will charge later. It is also very time consuming to get in contact with them to stop payment. If you don't stop them they will end up charging you several thousand dollars. A very disreputable company.
They continue to auto-debit my account even after I have cancelled and repeatably called to stop shipment and charges.

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Ranko
, BA
Dec 13, 2019 3:26 am EST
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I ordered digital course on Dec 11, 2019 and still do note have an access to course. Contact Pimsleur 6-7 times by email - only one automatic reply that they will contact as soon as possible. Sinse no reply/resolution, I hope that bank will help to get my money back.

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Andrew Magnuson
, US
May 11, 2015 3:35 pm EDT

Same thing happened to me; I bought a very inexpensive Spanish language demo and was told that I had elected to receive some special gold membership to the tune of $250 every 60 days. I called to cancel and they gave me a story about how it had been more than 30 days since I started receiving "gold benefits, " and they refused to reverse any charges. They did commit to not sending anything else, so we'll have to wait and see on that one.

Anybody want to join a class action lawsuit?

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kim denise Passailaigue
Hollister, US
Jun 18, 2013 6:10 pm EDT
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they sent the first Spanish one, and right behind that one was the Gold one which I hadn't even got a chance to see if I like it. After finding out that you couldn't see anything on the screen to write down or study, I knew this wasn't for me. I want to return both and contacted them and no response. There in perfect condition as I never used and and original boxes. They are very good at hooking you, beware... I like to look at sentences and repeat and do multiply choice like tests. This is not like that.

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tamme78
Oak Park, US
Dec 27, 2012 11:06 am EST
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they are scammers from the internet and they cheat everybodies

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12:18 am EST
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Pimsleur Approach - Scam, Rip-off, Ponzi Scheme

I have had very negative experienced with this company and when I researched online I had become aware that hundreds and possibly even thousands of victims have been ripped off by Internet Order LLC. Myself and others have been unfortunately naive to trust in a trial program that was about $10 to try out for 30 days.

The program arrived approximately 70 days later. Next, After about 100 days I am charged $512 so I file complaints to the BBC. They then attempt to contact me pretending this was all mishap and they told me they would never charge me again as long as I sent back the program. They even created a prepaid Fed-Ex form for me so I went to a shipment office and sent in both of the programs.

I called them to ask if they received the program a week later and they told me that they had just received it on that day, and that they had only received one of the packages because the Spanish 1 and Spanish 2 CDs are kept in different departments, but if I sent in the packages together everything should be cleared up within a week (complete lies and deceit).

Approximtely 60 days after I had sent back the programs I receive another letter asking for $256 threating me that they are going to hurt my credit, and to keep my honor and commitment... This low life, "Kathy Heart" after receiving my packages is trying to make my life and the lives of thousands of other victims miserable so that maybe we will get tired and possibly pay them eventually.

I urge others to not buy into their scam, and do NOT PAY them anything because even if you do, they will act like they didn't receive anything. Even if you send in a cheque and they cash it out, they will deny it ever occuring. If you ship the CDs, they will deny ever receiving it. "Internet Order LLC" is one of the lowest, and most despicable bunch of criminals I have ever heard of or come across. What a bunch of low lives.

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