Complaint Rating:

Company information:
Intelius
Hawaii
United States

My mother was supposed to be paying only $.95 for a ONE time use to find a long lost friend and ended up being charged 19.95 a month for the past two months to her cc. I had to wait on the phone for about twenty minutes to get a human being and he refused to reimburse any of the money even though it was never used and we hadn't realized we had been signed up. This is just absolute crap!!! If it was there in writing when we signed up then it must have been micro-scopic writing.